Crew Control Specialist Jobs

Description

Join us in making vacation dreams come true!

About Us

Sunwing Vacations Group is home to North America’s largest vacation brands, comprised of the leading Canadian leisure tour operators Sunwing Vacations and WestJet Vacations, along with the growing United States based tour operator Vacation Express, together with the Group’s own travel retail businesses SellOffVacations.com and Luxe Destination Weddings. Our culture is driven by our EPIC Values (entrepreneurial, passionate, innovative, and customer-centric) and our teams work together to deliver our purpose “passionate people making vacation dreams come true”.

The Opportunity

Are you searching for a fun, passionate, travel loving team? –Sunwing has the EPIC work culture you have been searching for. We are currently looking for a Crew Control Specialist to join us in making vacation dreams come true. As the Crew Control Specialist you will monitor the flight operation to ensure safe and effective implementation of operational changes. The position reports to the Crew Control Manager and will be located in Toronto, ON. Apply now and have your career soar to new heights - under our wing!

Work Perks

• Opportunity to give back through our social responsibility initiatives
• See for yourself! @sunwinglife
• Free Parking
• Great travel perks!
• Growth opportunities
• Goodlife Corporate Discount
• Fresh Café with delicious snacks and meals at a subsidized price!
• Open concept, collaborative workspace
• Comprehensive benefits package
• RRSP Matching Program
• Remote and/or Hybrid Work Opportunities

What You’ll Do

• Advise Crew Control Manager of continuous performance issues.
• The Crew Control Specialist is responsible for monitoring the status of flights and crew during daily operations. While on duty, the position reports to the Crew Control Manager for operational requirements and delegates the workload of the Crew Schedulers. The incumbent will be responsible for complex schedule changes and recovery plan implementation above the scope of the Crew Scheduler.
• Monitor daily flights for delay potential, set up delays in the system, and ensure notifications to crew are being completed.
• Escalate and communicate operational issues to Crew Control Manager as required.
• Organize and delegate workload for Crew Schedulers to ensure the timely staffing of flights, checklist items are being completed, and other obligations are being met.
• Advise and instruct Crew Schedulers of corrections when errors are identified.
• Review work to ensure departmental compliance including spot checking the validation report, monitoring the irregularities screen, and following up with Crew Schedulers.

What You’ll Need

• Demonstrated experience applying CARs in an operational setting.
• Strong organizational and communication skills.
• Experience applying labour agreements in an operational setting.
• Experience in Crew Scheduling operations and procedures.
• Thorough knowledge of the Canadian Aviation Regulations relating to Airline Operations (Division III)

We thank all who apply however only those who meet the qualifications will be contacted.

At Sunwing, diversity is important to us, follow this link: Click here to learn about how Diversity and Inclusion has always been, and continues to be, a top priority for us. We are proud that our workforce is made up of passionate people from all experiences and backgrounds. We are also committed to employment equity and to fostering an inclusive, accessible environment. We welcome applications from everyone. We will accommodate all applicants throughout the hiring process. If you are an individual who requires accommodation to apply to this position, please email [email protected]