Copy Of Operations – Parts Specialist / Spécialiste Des Pièces

Your route

NAPA OR TRACTION in-store team members take pride in providing excellent customer service and they have strong knowledge of car OR heavy vehicle parts. They offer advice, support our operations, and allow us to provide our customers with everything they need.

Share your passion for the industry with our loyal customers by becoming the face and voice of our stores. No matter the division, our parts specialists know their stuff. They’re friendly, resourceful, and a bit too modest! In addition to giving expert advice, they support global operations and are essential in providing quality service to our customers.

Take pride in wearing our uniform as you work in a dynamic and stimulating environment! We offer a range of attractive benefits and corporate discounts, as well as training throughout your career to support and guide your professional development.

In This Key Role, You Will

• Create strong and lasting relationships with our customers
• Place orders and follow up with customers
• Provide excellent after-sales service
• Advise customers in person and over the phone on our parts and accessories
• Offer your expertise and knowledge on replacement parts and accessories

Under the hood

To Join Our Team, You Need

• High school diploma and/or training in automotive sales or heavy vehicle parts equipment sales
• Customer-oriented approach and team spirit
• Good priority management and listening skills
• Excellent communication skills and aptitude for sales
• Ability to lift up to 18 kg (40 lb.)
• Interest in new technologies and continuous training
• Automotive/Heavy vehicle parts experience

About The Division

The Heavy Vehicle Parts Division caters mainly to the needs of the trucking and construction sectors, as well as the mining and forest industries. HVPD is the largest network in the country, with more than 100 Traction heavy vehicle parts stores, 3 TW distribution centres, over 100 TruckPro repair centres, and 3 Cadel specialized parts distribution centres from coast to coast.