Communications Advisor Jobs

COMMUNICATIONS ADVISOR

MARKETING AND COMMUNICATIONS

NorQuesters are difference makers and we’re searching for someone who can be boldly curious and intentionally courageous, finding ways forward in the development and execution of a broad range of communication plans and tactics, bringing a strategic lens to their approach.

Reporting to the Manager, Communications and Creative Services, the Communications Advisor is a skilled content creator and writer who loves to develop engaging and dynamic content that will support learners and the wider college community, with a strong focus on internal communications. Relishing in solving communications challenges, the Communications Advisor understands the audience and forms strong relationships with all internal stakeholders. This role will enhance the learner experience, support more proactive learner enrolment behaviour, and facilitate communications across all college communications channels.

Using an excellent interpersonal and communication skills with the ability to multitask and adapt in a fast-paced environment, the Communications Advisor is innovative, organized, and self-motivated with a keen interest in driving strategic messages to key stakeholders. Experience in diverse and inclusive communities and working with students and faculty will be considered an asset.

How You'll Make a Difference

• Meet with Manager, department, and division to discuss and set priorities, review work, set performance plans, and review performance.
• Develop engaging content and key messages for various communications channels.
• Evaluate campaign and initiatives outcomes, informing and reporting to project managers and leadership.
• Identify and recommend effective tactics to deliver on strategic communications objectives for each campaign and initiative.
• Assist with college recruitment and student events such as career fairs, Open House, conferences, training sessions, and convocation.
• Write SEO informed web content to support web strategy and learner attraction and understanding.
• Identify strategies and tactics to successfully support program areas in achieving their goals around student engagement and conversion.
• Work with team members and management to prioritize project assignment and workflow.
• Develop and maintain strong working relationships, collaborating with key internal customers and stakeholders in the Learner Experience portfolio, faculties, business development, Student Recruitment, Advancement, Strategic Integration & Stakeholder Relations, and other business areas to identify and assess communication needs and opportunities, providing consulting, recommendations, and results.
• Provide communications consultation on key initiatives, which includes research, planning, execution, and measurement of initiatives.
• Contribute and develop communications plans aligned with other related college and divisional plans.
• Measure the performance of communications tactics and strategies and improve approaches as necessary.
• Coordinate with departments and units to deliver and manage projects within expected timelines, budget guidelines, and college brand and visual identity guidelines.
• Ensure key strategic and brand messages are consistent, on brand, and communicated effectively to target audiences.
• Build and draft communication briefs and plans for communications projects, which include budget guidelines, timelines, approval processes, production, implementation, and post-implementation evaluation.
• Work with Creative Services on the design and execution required to fulfill communications campaigns, promotions, and tactics as appropriate for internal and external audiences including print and digital.

What You Bring

• Experience in education, ideally post-secondary, is an asset.
• Related degree or diploma in public relations, communications, professional writing.
• Experience working with clients across a variety of portfolios.
• 3+ years’ experience in developing and executing effective communications plans in a large, multifaceted organization.

What Makes You a Difference Maker

As a difference maker you bring:

• Ability to express complex ideas succinctly and in a manner suitable for varied target audiences.
• Excellent skills in writing for the web and editing website copy.
• Ability to work and interact with people at all levels, including senior management.
• Ability to apply communication theories to execute effective strategic communications plans using all types of media, including digital and social media, appropriate and applicable to the audience, goals, and objectives of the plan.
• Understanding and ability to use effective evaluation methods to assess success of communications efforts and improve future communications endeavours.
• Team player with a strong client-centred service approach demonstrating a transparent and collaborative approach to working with clients and team members.
• Strong copywriting, editing, and proofreading skills.
• Ability to communicate in a constructive and productive manner, being persuasive in promoting ideas, able to negotiate and provide and be receptive to direction.
• Ability to prioritize and oversee multiple projects with tight deadlines simultaneously.
• Strategic thinking, problem solving ability, and creativity to be able to link all communications plans and activities to college and divisional plans, objectives and outcomes.
• Initiative and strong follow up and follow through skills.

SALARY: $2,552.12 - $3,190.15 biweekly ($66,355 - $82,944 annually) Reflective upon what you bring. AKA your education and experience. Plus, immediate access to our great pension and benefit programs.

We offer flexible work options. We strive for balance between a flexible work environment, connectedness to the campus community, and ensuring NorQuesters are set up to succeed in their roles and responsibilities.

COMPETITION NUMBER: 2023-4065

CLOSING DATE: Wednesday, July 12, 2023 @ 11:59 PM MST

APPLY TO BECOME A NORQUESTER: If this opportunity delights you and your expertise will shine in this role, we invite you to apply for this position online by uploading your resume and cover letter combined as one document.

PSST: Only candidates shortlisted for an interview will be contacted and we’ll make sure to do this within 28 days of the closing date.

Difference Makers. If we were to describe what NorQuest College is, we’d say these two words. We are so fundamentally driven in our mission to make a difference to our students, our community, and to our fellow NorQuesters, that it guides what we do, who we meet, and where we are headed.

So how do we make differences?

• We unlock potential. Whether its newcomers to Canada who want to improve their English, students who want to complete their academic upgrading, learners pursuing post-secondary education, or anyone who wishes to strengthen their skills through professional development, our passion to educate touches people of all levels and all backgrounds.
• We empower NorQuesters. When it comes to working, it’s up to you to decide where (on campus or from another location) and how you work. NorQuesters are expected to embody our Qs—lead from where you are, be dependable, find ways forward—to name a few, but how you do that is your choice!
• We strengthen Alberta. From our graduates who hit the ground running, to our partnerships with government, industry, and business, to our commitment to communities, including a dedicated focus on Indigenous communities, we contribute to our province and make it stronger. We strive to be an employer of choice for First Nations, Métis and Inuit people in Canada by leading, supporting, and being an ally through our work toward decolonization, reconciliation, and Indigenization.

And that’s a snapshot of how we are Difference Makers. But there’s so much more to us and we invite you to explore further !