Clinical Manager - Emergency Department

Exceptional Care–Exceptional People

The Brant Community Healthcare System is a two-site Community Hospital located in Brantford and Paris, Ontario.

• The Brantford General is an acute care hospital
• The Willett in Paris is an urgent care center and transitional beds

By choosing to work at Brant Community Healthcare System (BCHS), you are joining an organization with more than 130 years of making a positive difference in the lives of the people we serve throughout our communities. We value Care, Accountability, Respect and Equity and are working together to build a healthier community!

Why Choose BCHS?

• Discounted onsite parking
• Casual, part-time and full-time positions
• SEIU and ONA hospital
• HOOPP Pension Plan
• Employee Assistance Program; wellness matters
• 24-hour Support - Sr. Operations Managers onsite
• Tuition Reimbursement (Centralized Education Fund)
• Peer Support Program

POSITION SUMMARY:

Clinical Manager, Emergency Department

Reporting to the Clinical Director, the Clinical Manager - Emergency Department is responsible for effective unit operations and providing clinical services resulting in safe, high-quality patient care and outcomes. The Clinical Manager guides and supports an interdisciplinary healthcare team to ensure positive patient and family experiences in a quality care environment.

QUALIFICATIONS:

• Proven change leadership, coaching and multidisciplinary team development success
• Bachelor's degree in Nursing or Healthcare related field is required; a Master's degree in a relevant field preferred
• Demonstrated critical thinking, problem-solving, leadership, communication and facilitation skills.
• Evidence of knowledge of, and experience with, Quality, the use and interpretation of metrics, and change management required
• Evidence of strong clinical knowledge and decision making
• Excellent interpersonal, communication skills, organizational and time management skills
• Registration is held in good standing with the applicable regulatory body.
• Minimum 3 years in a progressive leadership role
• Minimum of 5 years recent acute care hospital experience, Emergency Department preferred

RESPONSIBILITIES:

In collaboration with the Director, the Clinical Manager:

• Supports a patient-centred model based on best practice, program and corporate standards, continuous quality improvement and the organization's strategic direction.
• Ensures compliance with required hospital policies and all legislative requirements.
• Leads high-performing teams and supports a healthy work environment for staff.
• Ensures clinical excellence, including high-quality, safe patient care and exceptional patient/family experiences.
• Builds a professional practice climate and facilitates an interdisciplinary approach to patient care
• Oversees the daily operations of the clinical unit to ensure safe, evidence-based care is provided at the unit level for our patients and the community we serve.
• Manages day-to-day operational excellence: Human, Financial and Physical resources.
• Builds positive relationships across the organization and with external partners/agencies.
• Accountable for performance metrics, monitors and evaluates the operational impact on metrics to identify improvement opportunities.
• Manages the unit resources (Human, Financial, and Physical) to deliver effective, efficient, safe patient care.

REQUIRED SKILLS:

• Strong commitment to patient and family-centred care and exceptional patient/family experiences
• Highly effective interpersonal and communication skills
• Strong collaboration skills
• Knowledge of legislation applicable to areas of responsibility
• Holds self and others accountable
• Demonstrated people-centred leadership capacity
• Strong knowledge of quality improvement, utilization, risk and financial management, and collective agreements

CULTURE ALIGNED TO PEOPLE-CENTRED LEADERSHIP

• Supportive learning environment
• Patient/ family needs are central to all decisions
• Engagement and empowerment
• Collaboration/partnerships
• Tapping into the collective wisdom of staff
• Team-based
• Decentralized decisions
• Compassion and empathy
• Accountability
• Openness/ transparency

Additional Information:

The Brant Community Healthcare System (BCHS) is an equal opportunity employer committed to employment equity and diversity in the workplace. We welcome applications from women, Indigenous persons, members of racialized groups, visible minorities, persons with disabilities, persons of all sexual orientations and persons of any gender identity or gender expression.

Brant Community Healthcare System is committed to creating an accessible and inclusive organization. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require Code-protected accommodation through any stage of the recruitment process, please inform them when contacted, and we will work with you to meet your needs. Disability-related accommodation during the application process is available upon request.

To ensure equal opportunity during the recruitment and selection process, please get in touch with your Recruiter to discuss accommodation.

Effective September 7th, 2021, all applicants must provide proof of full vaccination against Covid-19 (in the form of watermark receipts from the provincial portal) or provide written proof of a medical or religious reason for not being fully vaccinated as per the provincial direction as set out by the CMOH Directive 6.