Clinical Information Specialist, Public Health- Langley

Temporary posting as per NBA Article 17.03

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .

We are currently looking to fill a Temporary Full Time opportunity for a Clinical Information Specialist with Public Health located in Langley. This temporary role is available until November 30th, 2023 or until return of incumbent.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Have you heard about the new incentives within the new provincial collective agreement for Nurses that make taking a regular/temporary position much more appealing? The details below outline a few of the perks that would be available to you, take a read through and see why it’s worth it –

• You’re eligible for 87% maternity leave top-up
• 100% of your benefits are employer-paid with no out-of pocket (i.e. no waiting for reimbursement)
• Your overall compensation is increased - As part of the new provincial collective agreement, as a regular status nurse, you receive an increase to overall compensation
• You can maintain a flexible schedule – As part of the new collective agreement, there are more flexible scheduling options available for regular status nurses.
• You’re immediately enrolled in a defined pension plan (no waiting period)

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

Connect with us!

Connect with us on our Careers social channels where you’ll learn about exciting opportunities, get career tips from our recruiters, and meet some of your future team members! You can also visit us on Indeed and Glassdoor .

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Detailed Overview

Reporting to the Manager, Technology Planning & Integration, conducts business system reviews, translation of clinical and business needs to technical teams, and participates in developing information systems, interfaces and information management processes to ensure system developments will meet operational requirements. Accountable for developing policies and processes that support electronic documentation of personal health information and public health information ensuring compliance with FH and provincial policy and professional association documentation requirements. Assists with developing strategies to reduce dependence on paper-based personal health information and documentation. Supports Public Health (PPH) staff, through training and education, troubleshooting assistance and tier 1 support, in the use and update of electronic and paper-based clinical information and works collaboratively with other team members, both internally and externally, in leading the development and recommendation of best practice models for service delivery. Represents Public Health at assigned internal and provincial task groups and committees, such as provincial information system work-group committees. Involved in both project and operational duties

Responsibilities

• Develops and maintains processes to ensure personal information quality and integrity within electronic information systems and interfaces and paper-based documentation systems
• Analyzes current and future state clinical workflows to improve the efficiency and utilization of clinical information systems/applications in patient/client/resident care settings; submits recommendations for improvements to the Manager or designate.
• Provides leadership in the design, development, validation, testing, implementation, and evaluation of electronic health information system dictionaries, databases, tables, reports, and related standards, protocols, and procedures to support clinical uptake of the electronic health records as practice transitions away from paper-based records
• Identifies innovative approaches and standards for information capture, storage, and retrieval that ensures the management of, and secures access to, personal electronic and paper-based health information.
• Provides leadership to front line staff in the use of electronic and paper-based information management systems and the successful integration of both. Collects and brings forward operational issues for discussion and makes recommendations on changes.
• Trains front-line staff and clinicians in the practice standards and use of new and existing electronic health information systems and the effective use of existing paper-based health information systems, in an effort to promote transition to electronic systems, while maintaining BCCNM documentation standards across Public Health within the classroom, virtual learning, eLearning courses and 1:1 to ensure staff can competently use the system
• Participates in quality improvement activities by providing input and feedback into the development of standards and practices; develops and submits recommendations to the Manager or designate for consideration.
• Keeps current of changes in clinical business practices and determines related information needs and system changes. Liaises with clinicians, outside health care agencies, and educational institutions to identify innovative opportunities for furthering the development of electronic health information needs as practice transitions away from paper-based records.
• Facilitates, develops, coordinates, supports, implements, and evaluates regional Public Health information management/information system standards, processes, procedures, and documentation practices
• Participates in the planning, implementation, and evaluation of educational programs to meet the learning needs of electronic and paper-based health information system users. Educates new users and encourages continuing education of users relative to issues such as system upgrades and new functionality
• Conducts business systems reviews and needs assessments for Public Health in the uptake and adoption of electronic and paper-based health information.
• Supports the flow of reportable and other data through electronic interfaces, both incoming and outgoing, including processing data exceptions and investigation of data issues. Liaises with provincial, technical and other informatics teams in the ongoing development and support of PPH interfaces
• Provides clinical information system support to users on site, via telephone, email, and instant messaging, as well as through online bulletins/reminders and remote computer access, as required; collaborates with internal teams, IT service providers and/or software vendor(s) to resolve system and/or technical issues affecting the end-users of the patient/client/resident care systems.
• Consults and collaborates with clinicians, leaders, physicians, and other stakeholders from clinical programs and other FH groups to maintain the integrity patient data and clinical information systems.
• Performs other related duties as required.
• Maintains departmental reports and records. Collects statistical information on workload measurements, department activity, quality assurance including system audits, and clinical use on a determined schedule or requested basis.
• Participates on assigned internal and external committees, as required, including chairing assigned working groups within Fraser Health (FH) and participating on provincial committees for the ongoing development and implementation of Panorama and other Public Health data systems.
• Supports the development of the electronic health record by identifying opportunities to move to electronic health information capture and distribution. Maintains an authority-wide view of systems that support the adoption of the electronic health record and associated interfaces. Works with end-users to reduce dependence on paper-based health information and to develop new, more efficient approaches to paper-based health information.

Qualifications

Education and Experience

Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).

Four (4) years clinical experience in Public Health (Health Promotion and Prevention) with at least two clinical focusses such as Immunizations, family health, communicable diseases, etc, inclusive of one (1) year's experience in a teaching or project role, supplemented by courses in computer software technology, or an equivalent combination of education, training, and experience. Experience utilizing various clinical information systems in a health care environment, teaching in a group or classroom setting, related to electronic Public Health information systems, such as the Panorama, Paris or other PPH system, is preferred.

Valid BC Driver's licence and access to personal vehicle for business related purposes.

Skills And Abilities

• Demonstrated leadership skills and ability to work effectively within a multi-site environment.
• Demonstrated ability to meet deadlines in a dynamic environment with changing priorities
• Demonstrated ability to operate related equipment including related computer software.
• Demonstrated knowledge of electronic health information systems such as the Paris, Panorama, iPHIS, or other public health information systems.
• Demonstrated ability to educate adults including the development of training materials. Ability to apply adult teaching and learning principles in a variety of settings (e.g., classroom and online)
• Physical ability to perform the duties of the position.
• Demonstrated ability to work independently and as a member of an interdisciplinary and inter-health authority team
• Ability to develop, modify, revise, update and evaluate training, education, and support materials based on end-user needs, changes in technology and/or update in software applications
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Demonstrated ability to consult, plan, organize, implement, and problem solve.
• Demonstrated ability to collaborate effectively with others in an interdisciplinary, inter-health authority team environment

Salary range

The salary range for this position is CAD $47.77/Hr. - $60.07/Hr. / hour