Communications Coordinator, Ccfl- Public Health, Port Moody

The salary range for this position is CAD $37.01 - $53.20 / hour

Why Fraser Health?

Fraser Health is responsible for the delivery of hospital and community-based health services from Burnaby to Fraser Canyon on the traditional, ancestral and unceded territories of the Coast Salish and Nlaka’pamux Nations, and is home to six Métis Chartered Communities.

Our team of nearly 45,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care. Learn more .

We are currently looking to fill a Full Time opportunity for a Communications Coordinator, CCFL with Public Health located in Port Moody, BC.

Come work with us!

Fraser Health is proudly recognized as a BC Top Employer . Joining our team offers you opportunities to work in a rapidly growing organization with health professionals who are excellent in their respective fields, career growth and advancement, a competitive compensation package (including four weeks of vacation to start, comprehensive health benefits, and pension plan), and the rewarding opportunity to make a difference every single day in health care.

Effective October 26, 2021 all staff for all positions across health care in British Columbia are required to be fully vaccinated against COVID-19 (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and there are no exceptions.

Fraser Health values diversity in the work force and strives to maintain an environment of Respect, Caring and Trust. Fraser Health’s hiring practices aspire to ensure all individuals are treated in an inclusive, equitable, and culturally safe manner.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Communications Coordinator reviews, writes and edits documents, reports and content intended for public website and oversees the creation of guidelines, resources, documents for the Health Protection program. The Coordinator is also responsible for performing a variety of audits across the Health Protection program to ensure compliance with BC's Freedom of Information and Protection of Privacy Act (FOIPPA) and other relevant policies and procedures pertaining to written documentation.

Responsibilities

• Reviews and conducts audits of department documentation processes and work flows; identifies system or process issues and communication risks; recommends appropriate course of action to address issues and weaknesses identified for program quality improvement.
• Conducts audits of content and reports to monitor and evaluate compliance with FOIPPA as well as the applications of legislation, policies, procedures, and processes.
• Advises communication strategy for the department, and prepares communication material such as Department Newsletters.
• In collaboration with the CCFL leadership team, develops and implements guidelines and processes to maintain and improve document and report management on the shared drive and portfolio website.
• Participates in the development, implementation, and evaluation of information privacy goals, objectives, policies and procedures for the department.
• Reviews, writes and edits documents, reports and content intended for public website in compliance with the BC's Freedom of Information and Protection of Privacy Act (FOIPPA) and consistent with FH guidelines; improves the structure and flow of documents, corrects errors and ensures consistency in final reports and documents, in collaboration with the product owners.
• Oversees the creation of guidelines, resources, documents, and reports to ensure structure, flow, readability, the principles of plain language and consistency are applied throughout the documentation for the Health Protection Program.
• In collaboration with the CCFL leadership team, creates and implements survey tools to inform strategic program initiatives. Prepare statistics and reports to support decision making.
• Provides leadership, training and mentorship to CCFL Practice Consultants and other staff with respect to the legislation, policies and guidelines in creating and documenting of reports and documents.
• Participates on assigned internal and external committees, as required.

Qualifications

Education and Experience

Bachelor's degree in Communications, Library Science, Journalism, Health Information Science, Business Administration or related field, plus three (3) to five (5) years recent, related experience in a large, complex work environment and/or a health care setting, or an equivalent combination of education, training and experience.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities

• Demonstrated skill and proficiency in electronic communication technology.
• Ability to communicate effectively both verbally and in writing, including conducting group presentations.
• Ability to teach, coach and mentor.
• Physical ability to perform the duties of the position.
• Demonstrated understanding of the essence and subtleties of communication.
• Ability to analyze privacy best practices and to document them in policy/processes.
• Demonstrated knowledge of information privacy issues including related and relevant legislation/statutes in information privacy, access and protection of personal information.
• Ability to operate related equipment including applicable software applications.