Program Coordinator, Indigenous Health

The salary range for this position is CAD $33.66 - $48.38 / hour

Why Fraser Health?

We invite you to apply today and find out why more than 95% of new employees recommend Fraser Health to their friends as an exceptional place to work. A 2022 BC Top Employer, we value diversity in the work force and seek to maintain an environment of Respect, Caring & Trust.

Do you wish to apply your knowledge and expertise within an organization focused on improving the health and well-being of B.C.’s largest health region? If you answered “yes”, then we want you to discover the next step in your career as a Program Coordinator, Indigenous Health. This Temp Full Time role will join our Indigenous Cultural Safety team and will provide program leadership in the identification of Indigenous service needs, development of community partnerships, and coordination, development and effective delivery of Indigenous services. This position is based out of our Central City office in Surrey, B.C. - an ideal location with access to rapid transit, and shopping services as well as other amenities. We hire great people for outstanding jobs and need your help to expand the ability to deliver prompt and professional service.

Fraser Health is responsible for the delivery of hospital and community-based health services to over 1.9 million people in 20 diverse communities from Burnaby to Fraser Canyon on the traditional and unceded territories of the Coast Salish and Nlaka’pamux Nations. The Fraser Salish region is home to 32 First Nations Communities and 6 Métis Chartered Communities. Our team of 43,000 staff, medical staff and volunteers is dedicated to serving our patients, families and communities to deliver on our vision: Better health, best in health care.

Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate. This commitment includes preference given to self-identifying Canadian First Nations, Métis, and Inuit Peoples pursuant to section 42 of the British Columbia Human Rights Code.

Effective October 26th 2021, all new hires to Fraser Health will need to have full COVID 19 vaccination (have received a full series of a World Health Organization “WHO” approved vaccine against infection by SARS-COV-2, or a combination of approved WHO vaccines). Please note this applies to all postings, and individual medical exemptions must be approved by the Provincial Health Officer.

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Detailed Overview

Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families:

The Program Coordinator, Indigenous Health, works collaboratively with Aboriginal Health program managers and teams, community partners, and other Fraser Health (FH) program leadership in the identification of Indigenous service needs, development of community engagement, and coordination, development and effective delivery of Indigenous services. Identifies health service needs and future demands related to the Indigenous population. Designs, develops and delivers education to meet the identified needs. Promotes access to services by teaching, conducting presentations and facilitating groups in a variety of community forums and locations. Evaluates outcomes of the educational/training sessions. Monitors service implementation in coordination and collaboration with other programs. Attends meetings on behalf of the Aboriginal Health team as requested to offer support and guidance, and to identify partnership opportunities and resources. Provides input for the development and maintenance of resources to support professionals and families regarding Indigenous health.

The Program Coordinator demonstrates tact, discretion and professionalism when facilitating collaborative work and discussions. Works independently and as a team member to balance priorities and workflow, exercising leadership, initiative, flexibility, judgement and problem-solving skills.

Responsibilities

• Plans and attends regular team meetings. Participates in relevant and related hospital and community based committees, activities and projects related to Indigenous services. Provides input for the development and maintenance of resources designed to support professionals and families regarding Indigenous health.
• Provides training, supervision and/or evaluation of wellness ambassadors, as assigned.
• Works collaboratively with others to evaluate, identify and determine needs of the Indigenous communities based on assessment data. Prioritizes identified needs and designs educational materials to meet those needs and promote access to services by teaching, facilitating groups and conducting presentations, demonstrations and lectures. Evaluates short term and long term outcomes of the educational/training sessions. Regularly assesses progress toward related goals and outcomes.
• Coordinates and provides support activities by organizing workflow, determining priorities, resolving day-today problems and evaluating operating procedures.
• Participates in the development, coordination and implementation of program services. Develops, implements, evaluates and updates service/program specific plans, goals and objectives, policies and procedures, and related guidelines and documentation. Monitors implementation progress. Initiates corrective action to ensure that program implementation strategies and services operate efficiently and effectively. Monitors service needs and future demands for Aboriginal health program.
• Supports Aboriginal Health leadership in annual work planning, budget allocation and core activities to ensure portfolio objectives are met.
• Coordinates and liaises with appropriate stakeholders (internal and external) and community/cultural groups to collaborate on the effective delivery of Indigenous services. Ensures coordination of information. Facilitates program planning and offsite education sessions.
• Works collaboratively with Aboriginal health program Managers and teams, community partners, and other FH program leadership in the coordination of programs.
• Discusses inquiries for information with a variety of internal and external contacts. Answers routine inquiries by determining the nature of the issues and provides information directly or through correspondence.
• Performs other related duties as assigned.
• Attends meetings on behalf of the Aboriginal health team as requested to offer support, guidance and to identify partnership opportunities and resources.

Qualifications

Education and Experience

Bachelor's Degree in Indigenous studies, health science, or related discipline with coursework/studies in program evaluation, plus three (3) years' related experience in program planning and/or program evaluation; or an equivalent combination of education, training and experience.

Valid BC Driver's License. Access to a personal vehicle for business purposes.

Competencies

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Professional/Technical Capabilities:

• Ability to use related equipment such as personal computers, word processing, presentation and spreadsheet software application packages.
• Demonstrated facilitation skills.
• Ability to coordinate, plan, develop, implement, organize, evaluate and problem solve tasks and objectives.
• Demonstrated commitment to advancement of truth and reconciliation.
• Physical ability to perform the duties of the position.
• Ability to work independently and collaborative in an inter-professional environment.
• Ability to work in partnership with Indigenous organizations and communities.
• Ability to work well under pressure and under limited supervision.
• Demonstrated knowledge of performance outcome measurement tools and techniques and program evaluation.
• Demonstrated knowledge of Indigenous cultural safety principles and strategies.
• Demonstrated knowledge of statistical design and quantitative and qualitative data analysis methods and evaluation processes in a health care environment.