Cleaner (Saint-Hubert, Quebec, Ca, J3Y 8Y9)

Cleaner (Evening)

Key Purpose

The Cleaner keeps assigned areas, such as offices, commercial spaces, industrial spaces, or institutional buildings, in clean and orderly condition. The Cleaner works successfully with fellow employees, clients, and all levels of the organization. The Cleaner is expected to understand and follow instructions, both verbal and written; and explain how to complete a task using basic communication skills. Hours: 3pm - 11pm

Success Criteria

• Present a professional appearance and conduct
• Instilling trust
• Follow all company procedures, policies, and rules
• Fill in during staff shortage
• Understand reporting systems and the environment
• Communicate with the lead, supervisor, co-workers, managers, and customers professionally
• Perform work assignments in a team with other employees
• Use proper personal protective equipment
• Support shift lead in completing punch-list items
• Maintain clean work area
• Understand customer service and satisfaction
• Comply with safety rules, policies, and procedures
• Take direction and respond to supervision

Key Areas of Collaboration and Influence

• A solid commitment to the guest experience
• Participate in team meetings
• Build respectful relationships with all teammates and guests
• Coordinate activities with other internal departments
• Always remember safety first
• Willingness to take directions from the Cleaning Lead, Supervisor, or Manager

Ideal Candidate Experience

• Understand that safety is a top priority and comply with all safety rules, policies, and procedures
• Knowledge of auto-scrubbers is ideal
• Must be a team player and committed to working in a quality environment
• 1+ year(s) previous janitorial cleaning experience is required
• Reliable transportation is a must
• Demonstrates exceptional customer service skills

Key Accountabilities

• Cleaning and stocking restrooms and breakrooms
• Emptying trash and transporting to proper disposal area
• Sweeping and mopping floors
• Window cleaning
• May perform other duties as assigned
• Vacuuming
• Dusting
• Edging

Physical Demands & Work Environment

• Reach above shoulders <33%
• Use of hands and fingers to touch, handle, grip, feel, grasp <66%
• Push/pull and grasp with hands and arms 33-50%
• Perform repetitive tasks
• Must be able to work under pressure and time deadlines during peak periods
• To perform the necessary functions and tasks of the job you are required to: Stand 33%, Walk >66%, Sit <10%
• Frequently lift 0-10 pounds
• Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
• Must be able to stand for extended periods of time

As a global organization, ISS Group is committed to making the international community more resilient and just for all people. We encourage diversity and inclusion in their broadest terms, including ethnicity, race, age, gender, gender identity, disability, sexual orientation, religious beliefs, language, culture, and educational background. We look to lead our industry by example and to positively influence the market wherever we operate.