Case Counsellor Specialist (2023-170-Yw)

Employment Type
1 Year Contract, Bargaining Unit
Work Hours
35 hours/week, Some evenings (Wednesday/Thursday 11am-7pm)
Work Setting
Onsite
Salary
External Rate: J7 - $58,963
Internal Rate: J8 - $60,166
Application Deadline
Open until filled
Program Overview – Youth Wellness
WoodGreen is committed to supporting youth. The Youth Wellness Program provides youth with support services including mental health supports, employment, transition support from the child welfare system, and other services that support young people as they navigate the journey towards adulthood.
What You Will Do

• Use professional case management practices and a variety of clinical modalities to perform case work duties and prioritize needs, which include assessment, short and long-term goal setting and the development of action plans with clients, ongoing intervention, re-assessment and case termination for youth between the ages of 13-30.
• Provide onsite follow up care planning and service coordination as well as advocacy.
• Attend monthly supervisions with management to audit case files and receive direction, feedback and frontline support.
• Operate from a critical, trauma-informed lens, including Anti-Black Racism (ABR), Anti-Oppressive practice (AOP), and demonstrated understanding of colonialism and its intergenerational effects on black, racialized and Indigenous communities.
• Maintain detailed client files and case notes using Pirouette, Customer Relations Management Systems (CRM- Microsoft Dynamics) or other applicable software and maintain regularly.
• Attend committee meetings to collaborate with agency partners as needed.
• Keep updated information on WoodGreen and external services & activities including eligibility criteria, program information and contact details.
• Help to create reports, capture data, tracks trends and activities, and work with internal and external program staff and managers to improve client experience over time and respond to emerging client needs.
• Support various drop-in and event-based programming for youth as needed, including but not limited to Housing 101, Rent Smart and other Youth Wellness Centre (YWC) drop in activities.
• Participate in staff meetings and clinical consultations as needed.
• Provide onsite supportive and clinical counselling, guidance, direction, and referral pathways to youth experiencing mental health issues and concerns, including but not limited to youth experiencing crisis in need of immediate intervention.

What You Bring to the Team

• 3+ years of experience in clinical case management preferably with youth clients.
• Master’s Degree in Social Work
• Registration in good standing with the Ontario College of Social Workers and Social Service Workers, or College of Registered Psychotherapists of Ontario, or an equivalent.
• 3+ years of experience with individuals who have experienced homelessness, violence or other related issues at a case management level, and employment planning and preparation work.

What Will Set You Apart

• Experience in a variety of counseling modalities especially related to working with youth who have experienced homelessness and violence by an intimate partner.
• Well-developed writing skills in recording case notes and client file documentation.
• Knowledge and skills in the use of social resources.
• Strong computer skills, including internet research skills.
• Strong skills in accurate & timely data collection and reporting.
• Demonstrated casework counseling and group work skills.
• Strong documentation, communication (oral and written), and assessment skills.
• Knowledge in community development.
• Able to work effectively with target population.
• Demonstrate intervention (including crisis intervention) skills.
• Knowledge and skills in conflict resolution.
• Interpersonal skill and ability to work in a team setting.
• Knowledge and sensitivity to issues of culturally diverse clientele.
• Organizational, planning, and time management skills.
• Able to work under stress.
• Strong knowledge of career planning and job search techniques.

Powered by JazzHR