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Settlement Counsellor 2023-242-Cp
Company | WoodGreen Community Services |
Address | Greater Toronto Area, Canada |
Employment type | FULL_TIME |
Salary | |
Category | Individual and Family Services |
Expires | 2023-06-22 |
Posted at | 11 months ago |
Employment Type
- Participates in regular supervisory sessions with the Manager of Settlement Services.
- Engage clients in a holistic intake and assessment process to identify and prioritize settlement needs individually and for the family and develop settlement plans based on identified needs.
- Offer a full suite of settlement services at a variety of sites with partnership organizations.
- Maintain all aspects of confidentiality relating to community partners, community members, and clients.
- Meet the prescribed target for clients and related services.
- Plan, develop, facilitate, and evaluate group programs and activities.
- Identify, link, and coordinate clients to appropriate multiple internal and external resources responsive to client needs taking into consideration culture, language, and background.
- Engage in all aspects of program monitoring and evaluation.
- Keep current on all immigration and government services changes to ensure service quality.
- Attend community meetings, activities and events, and actively promote WoodGreen.
- Provide one-on-one support to newcomers/families in their settlement and integration process with special attention to Ukrainian temporary residents under CUAET.
- Actively leverage internal programs/services and work with external service providers and government agencies to maximize newcomers’ access to resources and to enhance services.
- Collaborate with WoodGreen teams and other agencies to plan service to meet client needs.
- Plan, implement, and evaluate an outreach plan that promotes the range of opportunities available to newcomers and their families.
- Maintain accurate, up-to-date records, including statistical data, and complete reports, and enter data to relevant data management systems.
- Participates in regular staff, unit and other meetings.
- Ensure the anti-racism objectives and community development principles of the organization are achieved within the program.
- Second language: Ukrainian/Russian required.
- Bachelor Degree in Social Work, Education or a related discipline.
- 2+ years’ experience working one-on-one to provide settlement services to newcomers.
- Strong organizational/planning skills and ability to meet deadlines.
- Well-developed interpersonal, and relationship building skills; ability to establish rapport and effective communication with clients, staff, volunteers, and agency partners.
- Strong intake and assessment skills; demonstrated information and referral skills.
- Cultural sensitivity and ability to communicate with clients from diverse cultures and backgrounds.
- Experienced in workshop development, evaluation, and facilitation.
- Experience working with low-income, multi-racial, multi-lingual immigrant communities.
- Experience and skills serving clients from Ukraine under CUAET.
- Demonstrated experience in case management and supportive counseling.
- Strong knowledge of needs, issues, and resources of newcomers, immigrants.
- Demonstrated ability to work and cooperate in a team and cross team.
- Strong technology and documentation skills to inform program and meet requirements.
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