Case Counsellor Specialist 2023-237-Hb

Employment Type
Permanent, Part-time, Bargaining Unit
Work Hours
21 hours/week
Salary
External Rate: J - $29.52
Work Setting
Onsite
Application Deadline
May 16th by 11:59 pm
Program Overview – Homeward Bound & Neighbourhood Programs
Homeward Bound is an employment wrap around program that assists female-led families who are living in unstable conditions make a successful transition to sustainable employment, permanent housing and independent living for themselves and their children. The program includes many components including, career development and life skills, academic upgrading and computer training, and a college diploma program. There is also an internship component and access to sustainable employment opportunities. Homeward Bound also offers on-site childcare, family support, and an after-4 program for school aged children.
What You Will Do

• Respond to emergencies and provide crisis intervention in addition to maintaining a caseload.
• Collect statistical data according to centre and unit policies.
• Provide instrumental help to assist the women to resolve functional problems of daily living, to provide advocacy, and to facilitate access to appropriate support services such as health care, budget planning/financial management, and housing help.
• Use professional case management practices and a variety of clinical modalities to perform case work duties which include assessment, goal setting and the development of action plans with clients, ongoing intervention, re-assessment, case termination, and follow up.
• Coordinate client participation in all aspects of the Homeward Bound program including, liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences such as field placements and internships.
• Responsible for ongoing liaising and coordination with Toronto Children Services and Toronto Employment and Social Services
• Identify barriers to learning and refer participants to the appropriate source of support.
• Ensure that all clients prioritize meeting program goals and milestones
• Maintain client records in a centralized data base in accordance with program policy.
• Deliver interactive workshops to deepen clients’ knowledge of college planning, life skills, employability skills, and budgeting skills.

What You Bring to the Team

• Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent.
• Masters of Social Work or Master’s Degree in a related field. Bachelor of Social Work Degree may also be considered.
• 2+ years related work experience with women who have experienced homelessness, violence, or related issues at a case management level, and employment planning and preparation work.

What Will Set You Apart

• Collaboration and team work skills essential
• Demonstrate an on-going self-reflection to ensure best practices in service delivery
• Knowledge and skills in conflict resolution.
• Strong computer skills, including internet research.
• Able to work under pressure.
• Demonstrated case management and group facilitation skills.
• Demonstrated intervention skills, including crisis intervention.
• Extensive experience in a variety of counseling modalities especially related to working with women who have experienced homelessness or domestic violence.
• Well-developed and timely documentation skills
• Strong knowledge of career planning and job search techniques.
• Social assessment skills.
• Lived experience as member of BIPOC community, or other experience of social identity intersectionality.
• Knowledge of community development and skills in the use and referral to social resources.
• Provide an on-going feedback to enhance employability of all clients
• Demonstrated experience working with clients from diverse communities.
• Understanding of anti-oppressive practices and trauma-informed approach.

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