Business Solutions Analyst Jobs

Position: Business Solutions Analyst

Location: Downtown Toronto, hybrid

Job Type: Permanent

We are hiring for a Business Solutions Analyst on behalf of one of our clients in the Real Estate Industry in Toronto.

In this role, you will:

- Assist with the prioritization of requests, address requests and coordinate escalations as required

- Complete content and admin requests using the content management system

- Document knowledge articles keeping them up to date with frequently asked questions, how-to guides, and troubleshooting instructions

- Work closely with internal stakeholders to train and support effective use of the content management system

- Work closely with solution delivery, vendor, and support teams as assigned by the Director, Business Solutions to contribute to the delivery of technology solutions

- Apply business analysis methodology to elicit, analyze, specify, and validate the business needs from key stakeholders

- Assist in Integration and Acceptance Testing, reviewing testing scripts/plans, and ensuring a quality product is delivered

Responsibilities:

• Enter data into databases accurately and maintain the integrity and accuracy of the information
• Regularly review and update information in the database
• Collaborate with team members to ensure timely and accurate completion of data entry tasks
• Resolve discrepancies and inconsistencies in the data
• Verify data to ensure its accuracy and completeness
• Create and maintain spreadsheets to track data
• Maintain the confidentiality and security of all data
• Perform quality control checks to ensure accuracy and completeness of data

Qualifications:

• Ability to work independently with minimal supervision
• Comfortable with working with various computer systems and databases
• Ability to maintain confidentiality and security of all data
• Strong communication and interpersonal skills
• Proficient computer skills, including Microsoft Office and Google Suite
• High school diploma or equivalent
• Strong organizational and time-management skills
• Excellent attention to detail and a high level of accuracy
• Ability to manage multiple tasks simultaneously
• No experience required, but prior experience in data entry or related fields is a plus

Requirements of the role:

- Post-secondary education in Information Technology, Business Administration, Engineering, Design, or other technical degree

- At least 3 to 5 years' experience in Business Analysis

- Knowledge of Google Workspace Gmail, Chat, Calendar, Drive, Docs, Sheets, Slides is an asset

- Knowledge of Jira and Confluence software for requirements management is an asset

- Knowledge of Content Management Systems (CMS) is an asset

Interested? Please send your resume in Word format to Bronwyn Massey at .

REFER A PERM HIRE AND EARN $1,000! For more details, . Conditions apply.

OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity.