Business Centre Manager, Mid-Market/Small Businesses

No Other Bank Is Doing What We Do.

At BDC, we help Canada and its entrepreneurs create a prosperous, inclusive and green economy. Our mission is to help Canadian businesses thrive by providing financing, capital and advisory services. We’re devoted to Canadian entrepreneurs. We’re also dedicated to our employees. Adaptable. Inspiring. Different. There’s a reason we like to work here, and we think you’ll like it too. Join BDC and help make a difference!

Diversity. Equity. Inclusion. They’re more than just words for BDC. These concepts are foundational to our success and to our ability to attract, retain, mobilize and develop the right talent, as well as to offer a healthy, professional and collaborative environment. We are committed to cultivating and preserving an environment where all employees can thrive, and, for over a decade, we have been recognized as one of Canada's Top 100 Employers and one of Canada's Best Diversity Employers. In recruiting for our team, we welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, beliefs, experiences, and more.

Position Overview

The Business Centre Manager for Windsor contributes to the growth of BDC's mid-market and small business portfolio by sourcing, developing, and recommending high quality transactions in accordance with BDC's credit policies and risk parameters. They will identify business sectors with significant growth potential, being innovative and creative in structuring opportunities for the entrepreneur to meet their financing and advisory needs. They will develop and train account managers to grow BDC’s Mid-Market and Small Business assets and ensure an excellent risk/return ratio in line with BDC's profitability objectives.

CHALLENGES TO BE MET

• Oversee all pre-qualification activities and present proposals to the Credit Risk Management & Underwriting group in accordance with BDC policies and procedures, including all appropriate analysis, documenting sound risk/reward proposals.
• Develop and execute a team marketing plan, ensuring alignment with the region’s finance strategy and portfolio objectives while achieving financial goals related to expected loss rate, profitability, revenue growth and customer retention.
• Recruit and retain talent to achieve budgeted growth objectives.
• Be part of the Southwestern Ontario leadership team and contribute to regional growth objectives.
• Train and mentor account managers to sell financial services to entrepreneurs.
• Build ongoing and sustainable relationships with associations, influencers, financial institutions, and others to help BDC achieve its corporate finance goals.
• Lead and mentor a dynamic team of Mid-Market and Small Business Account Managers located in the Windsor territory.
• Develop and implement a customer retention and relationship growth strategy to build a long-term profitable loan portfolio with existing and new customers, while providing a high level of customer service.

What We Are Looking For

• Excellent oral and written communication skills in English. French is an asset.
• Bachelor's degree in business administration in Accounting/Finance or any field deemed relevant
• 4-7 years of experience in a similar role
• Excellent ability to prioritize and manage multiple stakeholders in a collaborative and innovative work environment
• Analytical business sense and strategic thinking
• Demonstrated strength in business development & customer experience management skills

What Sets Us Apart

• A hybrid work model to truly accommodate work-life balance
• You will not work between December 25 and January 1, nor will you need to use your vacation days to take it off – BDC is closed!
• Competitive flexible benefits
• And more…
• Having the opportunity to serve a diverse and inclusive client base
• Opportunities for learning, training, and development
• A wellness spending account
• Vacation days, five personal days, two group volunteer days and sick days as required

For certain geographical locations, a driver's license as well as access to a vehicle is required.

With us, you'll be able to achieve the work/life balance you're looking for, with competitive working conditions and above-market flexible benefits. This includes modern workspaces to work from when you are in our offices, and, for some specific positions, the ability to work remotely, on reserve, and/or within your community.

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted. If you are a candidate with a disability and need an accommodation to complete the application process, please email us at [email protected], and include your full name, the best way to reach you, and the accommodation needed to assist you with the application process.