Brand Representative (West Edmonton Mall)

Simplechic Jewelry is a fast-growing Calgary local jewelry brand. Currently, we have two storefronts at CF Chinook Mall and Market Mall. We are planning to open more locations in the foreseen future.

We need a few part-time and full-time Brand Ambassadors to help us with our daily operations.

Responsibilities:

• Cross-sell products
• Ensure racks are fully stocked
• Manage returns of merchandise
• Stay up-to-date with new products/services
• Coordinate with the Retail Sales Representatives team to provide excellent customer service (especially during peak times)
• Inform customers about discounts and special offers
• Provide accurate information (e.g. product features, pricing and after-sales services)
• Greet and direct customers
• Conduct price and feature comparisons to facilitate purchasing
• Answer customers’ questions about specific products/services
• Provide customer feedback to the Store Manager

Requirements and skills:

• Excellent communication skills, capable of building trusting relationships
• Ability to perform in fast-paced environments
• Familiarity with consumer behavior principles
• Knowledge of inventory stocking procedures
• Basic math skills
• Retail experience or related field is a plus
• Flexibility to work various shifts
• Understanding of the retail sales process
• Proven work experience as a Retail Sales Representative, Sales Associate or similar role.
• Basic handcraft skills

Job Types: Full-time, Part-time

Part-time hours: 15-30 per week

Salary: From $18.00 per hour

Benefits:

• On-site parking
• Store discount

Day range:

• Monday to Friday
• Every Weekend
• Holidays
• Weekends as needed

Flexible Language Requirement:

• French not required

Shift:

• Day shift
• Afternoon shift
• 8 hour shift
• Morning shift

Application question(s):

• This job is required mandatory handcraft jewelry training, will you be interested?
• Are you looking for a full-time position or part-time positon?
• Are you looking for a potential store manager role?

Experience:

• Sales: 1 year (preferred)

Shift availability:

• Day Shift (preferred)
• Night Shift (preferred)

Work Location: In person

Expected start date: 2023-10-01