Branch Director Jobs

A leader in the heating, ventilation, air conditioning and refrigeration industry, and celebrating its 70th anniversary in March 2022, The Master Group has been named one of Canada's Best Managed Companies since 2010 and is the largest privately held HVAC-R distributor in Canada. Today, the company employs 1,300 dynamic and dedicated people who serve the industry in more than 55 branches and 4 distribution centers from British Columbia to the Atlantic Provinces and in 19 branches in the United States.

Master Group is currently seeking a highly motivated and skilled Branch Director to lead our team at our new branch opening in the Fall of 2023 in Surrey, BC. As a Branch Director, you will be responsible for planning, organizing, controlling, and evaluating branch operations to ensure efficient and effective performance. You will provide leadership, guidance, and support to staff, manage budgets, maintain administrative management, and cultivate strong relationships with clients, suppliers, and internal teams.

If you are a dynamic leader with a passion for the HVAC industry and a proven track record in managing teams and achieving results, we invite you to apply for the Branch Director position. Join our passionate and driven team!

Principal tasks:

• Perform all other related duties as assigned.
• Take client orders and ensure timely fulfillment.
• Plan, administer, and control budgets for contracts, equipment, inventory, supplies, etc.
• Plan, organize, direct, and evaluate branch operations to achieve organizational goals.
• Manage internal staff, providing leadership, motivation, and coaching to achieve team goals.
• Stay updated on markets, trends, and developments in the industry to stay ahead of competitors' activities.
• Interview, hire, and oversee training of staff to ensure a skilled and motivated workforce.
• Plan and participate in annual inventory activities.
• Create a positive working climate that fosters sales efficiency and professional development of team members.
• Develop and implement sales strategies to achieve objectives and increase revenue.
• Provide support to client services, including answering client calls and offering technical support to clients and employees.
• Maintain strong relationships with suppliers to ensure timely and efficient product availability.
• Develop and maintain good business relations with internal and external stakeholders.
• Evaluate the needs of the team and make recommendations for necessary actions.
• Resolve technical problems related to products in a timely and effective manner.
• Maintain effective administrative management practices.

Requirements:

• Ability to work under pressure and meet deadlines.
• Strong sales abilities and persuasiveness to drive revenue growth.
• Good interpersonal relationships and ability to work as a team player.
• Efficient and results-oriented approach to tasks and responsibilities.
• Strong analytical skills and ability to support convictions with sound reasoning.
• Excellent leadership, motivation, and coaching skills with a focus on people and results.
• Ability to make decisions and work independently.
• Proactive initiative and resourcefulness to solve problems and seize opportunities.
• Excellent skills in planning, organization, and time management.
• Diplomacy and courtesy in dealing with diverse stakeholders.

Work conditions:

• Employee assistance program (psychological, financial, legal and parental support services)
• Early vacation program
• Access to telemedicine with health professionals by chat or secure video session from day 1
• Wellness spending account of $300 per year
• Contribution to a group RRSP upon hiring
• Group insurance from day 1 (medical, dental, short and long term disability insurance)
• Reimbursement of membership or renewal of a professional order