Branch Manager Jobs

Did you know that Servus Credit Union is Alberta's largest credit union and is ranked #1 in Canada on Forbes’ World’s Best Banks list for 2022? We are excited to be growing and moving with the times to keep up with the fast-paced, ever-changing financial industry! Through our operations, we strive to make a positive impact on our economy, the environment, and society. We know that our employees are our most valuable assets so we offer ongoing growth and career advancement and we reward employees for their hard work and achievements.

We are currently looking for a Branch Manager at our Crowsnest Pass branch!

Compensation: $76,438 - $95,548

Closing Date: July 3, 2023

Servus is embarking on a bold new vision which requires transformational change. Gone are the days of status quo as we build out a workforce of leaders who can take Servus to the next level! If you have been a key stakeholder in leading a team through an innovative approach to growth, we'd love to chat with you.

Reporting to the District Manager, your primary goal is to empower and support your employees to shape our members financial fitness. You come up with strategies to increase productivity and performance levels in order to meet the goals of our members and the business. Our Branch Managers are passionate about the communities they serve and showcase that through their support and involvement in community events and committees.

More specifically, the scope of your responsibilities will include, but are not limited to:

• Adhering to policies, procedures, and loss prevention guidelines to mitigate risk of loss
• Being proactive in pursuing new business opportunities
• Monitoring and ensuring financial targets are being met or exceeded for the branch
• Providing support, guidance, and training to all employees as necessary to ensure performance improvement and cohesive teamwork
• Preparing accurate and complete documentation, processing account changes, and handling member inquiries in a timely and efficient manner
• Promoting referrals to our Wealth Management, Business Banking, and 3rd party providers
• Motivating and coaching employees to find opportunities to shape members financial fitness

Requirements

Experience

• Mutual Funds license
• Minimum of 5 years' experience in progressively senior lending or equivalent combination of education and experience
• Working knowledge of Credit Union products, policies, procedures, and operations.

Licenses/Certificates:

• Certificate in Financial Services Advice which includes:
• Personal Financial Service Advice (PFSA)
• Investment Funds in Canada Course & License (IFIC)
• Financial Planning I (FP1)

Benefits

By creating a healthy and inclusive work environment and providing employees with the tools and supports they need, we help our employees achieve their potential.

Servus is committed to providing a great place to work, and we invest in our employees by ensuring they have:

• Support for employee fundraising through our annual corporate fundraising events and through several less formal initiatives led by our employees
• A total rewards strategy that includes recognition for a job well done
• A supportive and engaging working environment
• Learning options that support lifelong learning and career-building opportunities
• Opportunities and support for volunteering in local communities and abroad
• Benefits that lead the field

Here are some of the benefits that our employees love:

• Vacation purchase program
• Disability programs
• Wellness initiatives
• Financial product benefits available immediately
• Recognition for years of service
• Flexible spending account to purchase additional health or personal wellness items
• Other leaves including parental, emergency days, and critical care days
• Reward programs
• Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
• Employee financial services team available to help you reach your financial goals
• Group RRSP and Coop Superannuation Pension Plan matched programs
• Employee and family assistance plan
• Incentive pay program

As Servus, our employees are also members. This means you'll have all the benefits of being a member of the credit union including profit sharing, voting for the board of directors, and all of the services we provide … with a few additional perks! Imagine working for an organization that values diversity and inclusivity, and where everyone collaborates for your success. If you want to join a team of community leaders passionate about making an impact, apply now!

Next Steps

Click on the link below to apply for this amazing opportunity. If you're shortlisted, you'll hear from us after the posting closes. Should you require an accommodation during the application and selection process, send us a quick email at [email protected] with the position and location you're interested in. Thanks for applying with Servus Credit Union; we look forward to learning about you and your experience!

Please note that confidential inquiries may be sent to [email protected].

Servus Credit Union is an equal opportunity employer and employs personnel without regard to race, color, ancestry, place of origin, religious beliefs, gender, gender identity, gender expression, age, physical disability, mental disability, marital status, family status, source of income, and sexual orientation.