Associate Product Manager - Hospitality

With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, bars, wineries, and other venues around the world, helping them attract guests, manage capacity, improve operations and maximize revenue.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global network that includes OpenTable and KAYAK's portfolio of travel brands including Swoodoo, checkfelix, momondo, Cheapflights, Mundi and HotelsCombined.

Hospitality is all about taking care of others, and it defines our culture. You’ll work in a welcoming and inclusive environment, and get the benefits, flexibility, and support you need to succeed.

The Opportunity

OpenTable is looking for an entrepreneurial, highly analytical, user-focused Associate Product Manager to join our team in [Remote]. This role will share responsibility for the Guest management platform that is used by restaurants around the world. .

As an Associate Product Manager dedicated to the Guest platform, you will collaborate closely with Senior Product Managers to help define the strategy for our web and mobile applications, develop feature requirements, and lead the execution phase of the product development process. You will work directly with strong design and engineering teams to ship world class features to our diners.

This role is an entry level position for individuals who are completely new to product management. The ideal candidate is self-starter and passionate about solving meaningful problems. You have grit and are resilient. If you don't have an answer to a question, you’ll push until you find it.

You will be trusted with a lot of responsibility and provided with opportunities to grow with hands-on learning & through mentorship. As you continue to grow and excel in this position, your product scope will increase and you’ll earn more leadership opportunities.

Your Responsibilities

• Facilitate development team meetings and become their go-to for requirements and functionality related questions
• Lead the technical development of innovative products with a team of world-class engineers and designers
• Define success metrics and analyze performance, balancing quantitative and qualitative insights to drive decisions and iterate quickly
• Synthesize and prioritize user needs and own the narrative of what problem should be solved, for whom, how, and why it matters
• Keep a strong bias for stepping up and taking action, yet demonstrate a willingness to learn and take mentorship
• Get up to speed quickly in new domains, becoming a subject matter expert who leads by example
• Build consensus and work collaboratively with engineering, design, and other key team members

Qualifications

• Fewer than 1 year of post-college work experience (part-time, internships. etc.)
• Product sense – a strong product sense with an ability to envision technology solutions that address user needs and market opportunities
• BA/BS degree is required
• Technical understanding – past technical experience, or equivalent technical understanding. You should know what it takes to build tech products and drive technical decisions with engineers
• Analytical ability – a deep curiosity of metrics, the ability to identify the right metrics to track and report back on impact
• Communication skills – strong written and oral communication skills in order to work effectively with engineering, design, and cross-functional teams
• Leadership – experience completing projects and partnering with cross-functional teams to drive high-quality results. Accept the challenges that come with a fast-paced, creative, and innovative technology environment

Benefits

• Major Medical Insurance (dependent care options)
• Birthday/celebration PTO - 1 day
• Paid Time Off - 20 days a year
• Flexible sick time off
• Parental Leave Benefits
• Life & Disability Insurance
• Group RRSP and DPSP
• Annual company weeks off
• Paid volunteer time
• Dental & Vision Insurance

Diversity, Equity, and Inclusion

OpenTable aspires to be a workplace that reflects the diverse communities we serve and a culture that is inclusive and welcoming. Hiring people with different backgrounds, experiences, perspectives, and ideas is critical to innovation and to how we deliver great experiences for our users and our partners. Representation matters.

We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform job responsibilities, and to receive other benefits and privileges of employment. Please contact us to request accommodation.