Analyst, Administration Jobs

Position Overview
Reporting to the Team Leader, In Force administration, the In Force Administration Analyst is responsible for processing transactions on existing insurance policies, quality control of transaction files received from clients, and analyzing and resolving transactions rejected by the automated processing system. They will collaborate with other Administration department divisions on a range of work mandates including internal controls and audits in order to achieve departmental objectives.
Responsibilities
Responsibilities:

• Analyzes and extends premiums schedules rejected by the automated processing system.
• Enters substantiated and documented analyses in departmental archiving tools (AdminLink, data sheets, etc.).
• Drafts correspondence for clients regarding transactions requiring adjustment.
• Any other related tasks.
• Enters Change, Renewal, Continuation and Termination transactions using reinsurance transaction files provided by clients.
• Proposes prioritization levels for interventions related to transactions or extensions of premiums schedules.
• Analyzes and inputs transactions rejected by the automated processing system.
• Performs quality control on transaction files which includes updating the cross-referencing of codes used by clients and those in the SY-L-VIE system.
• Researches the sources of grouped transactions rejected by the automated processing system, analyzes the causes and proposes processing solutions.
• Collaborates with internal/external auditors on audit assignments.
• Collaborates with all Administration department divisions to achieve departmental goals.

Requirements
Qualifications

• Knowledge of the life insurance/reinsurance sector is an asset.
• Broad knowledge of micro-computing (Excel, Word, and Outlook).
• Fluency in English and French (written and spoken) is required to analyze transactional data in English and serve English-speaking clients.
• Extensive experience in new business reinsurance administration.
• Knowledge of SQL and the SY-L-VIE database structure.
• Bachelor’s degree in administration or relevant experience.

Abilities

• Organized, takes initiative, self-driven and proactive.
• Can easily grasp new software
• Meets deadlines
• Sense of logic, complexity and analytical skills
• Good observational skills and detail-oriented.
• Client-focused
• Capable of managing several files simultaneously.
• Good numerical skills
• Team player

Company Overview
RGA aims to create a culture where individuals are valued, feel a sense of belonging and are respected for their differences - a workplace where all employees are encouraged and supported to reach their full potential.