All Shift/Marketing Assistant

The Role

Are you a marketing student, looking for a summer or summer-fall co-op/intern opportunity? Are you looking for a chance to help develop compelling copy and plan branded campaigns? If so, this opportunity is for you.

We are looking for a highly motivated, hard-working, self starter to join our Marketing team as a co-op student. This is a great opportunity for someone looking to learn a lot and gain experience in Marketing at a fast paced organization. Plus, we get to look at a lot of photos of cute dogs.

You Will

• Support the delivery and deployment of email content alongside our Direct to Customer Marketing team
• Assist coordination of photoshoots including managing samples, dog models and timelines
• Support future strategy by organizing social media and email KPIs to be included in reports to identify success and/or challenges each month
• Help develop, review and edit long form content such as blogs and other long form website copywriting
• Support the Marketing team by assisting the organization, execution, and deployment of ongoing marketing campaigns including paid advertising, organic social, blogs, email and general branded marketing assets
• Support on social content planning, posting and management
• Help to organize and execute content and projects alongside Content Marketing Manager and the cross-functional team
• Offer continued support to the Marketing Team across all areas of the business including special/ad hoc projects as assigned
• Assist on content & copy development to ensure consistency and strong execution of brand communication objectives

What You Bring

• Competency in Microsoft Suite (Word, Excel, PowerPoint)
• Strong ability to think creatively, identify and resolve problems
• A detail-oriented, driven and organized individual
• Excellent verbal and written communication skills; ability to communicate effectively with numerous departments and senior management
• Experience with managing multiple projects and deadlines
• Willing to roll up your sleeves and support the team
• Curious about ChatGPT and AI tools
• Enthusiastic about jumping in and working on multiple projects; both individually and within a team
• Excellent editing skills; ability to review and update copy to ensure it meets brand standards
• 3rd or 4th year student in a Marketing, Management, or related field
• Pet-enthusiast!!!

Responsibilities

·Collect, organize, and transform large quantities of data into useful and reliable information to enhance the transaction management process, P&L attribution and senior management reporting;

·Conduct data integrity test to ensure the validity of the information used in analysis and reports submitted to senior management;

·Develop solutions to explain performance with regards to market events, trading activities, and other performance drivers;

·Collaborate with various departments and serve as primary contact with the Business Analysts group and the IT group to document data and system requirements;

·Work collaboratively on continuous process improvements initiatives;

·Work on ETRM (Energy Trading and Risk Management) system improvements, implementation projects and execute User Acceptance Testing;

·Participate in company-wide support & knowledge group regarding data tools (Alteryx, Databrick);

Requirements

·Enthusiastic learner with demonstrated ability to thrive in a fast-paced work environment;

·Strong analytical skills with excellent attention to detail and quality of work;

·Self-starter with the ability to work independently and as part of a large team;

·Ability to locate and collect data from appropriate sources and analyze it to prepare meaningful reports;

·Ability to self-motivate and work on a variety of tasks and projects simultaneously;

·Capable of solving problems and using sound judgment.

Qualifications

·College or bachelor’s degree in Computer Programming, or Bachelor’s in degree in Business Administration, Information Systems, or other relevant degree with exposure to data analysis;

·Knowledge of programming language such as Python, R, Matlab, SQL or similar;

·Relevant experience with large data sets is an asset;

·Knowledge of Alteryx is an asset;

·Knowledge of Trade capture and Data Validation System is an asset.

What We Offer

·Competitive salary, bonus, benefits from day 1, paid time off, Defined Contribution Pension Plan

·Opportunity for growth and development

·Exposure to different businesses, geographies, and teams

·A collaborative, open, dynamic and fast paced environment

LMS Management

·Supports the design, testing, implementation, integration, and regular administration of the company’s LMS

·Ensures LMS data is accurate through the maintenance of user information, enrolments, courses, and training; uses the appropriate governance methodology

·Identifies, troubleshoots, and resolves system issues as well as detects and prevents potential issues before they occur. Develops appropriate escalation procedures to address system issues and mitigate risk

·Assists with the customization of the LMS to the organization’s needs. Liaises with IT to customize tailored reports according to internal stakeholder requests

·Develops and regularly updates system documentation (including processes and protocols), user procedures, guides, and training for end users of the LMS. Is responsible for end-user communications

Learning Design and Delivery

·Curate engaging blended learning content that enhance skill development and knowledge retention

·Evaluate and monitor effectiveness of learning experiences through development of post training support and reinforcement tools to sustain behavioural change and drive improved performance and business outcomes.

·Partner with key stakeholders and subject matter experts across the organization to identify target audience learning needs and ensure learning assets meet business requirements.

·Work on ad hoc projects and other duties as required

Enough about us, let’s talk about you.

·Post-Secondary education

·At least three years of experience in a receptionist/administrative role

·Proficient Microsoft Office skills

·Clear and professional phone manner and face-to-face communication skills

·Able to manage multiple requests, prioritize and work according to established deadlines, internal processes, and policies.

·Strong organizational and time management skills in a fast-paced environment

·Detail oriented

·Ability to work independently and in a team-oriented environment.

·Initiative, self-motivation and adaptability.

Accountabilities

Front Line Service Support

·Provides general assistance to faculty/staff, students and visitors regarding Laurier's parking rules and regulations.

·Provides frontline reception/customer service support for the department for incoming phone calls, emails and customers daily. This will regularly involve engaging with individuals internal and external to the campus that may be disgruntled or indignant.

·Processes violation and temporary permit payments

·Fulfill permit requests completed in our online system including staff, faculty and student requests

·Responsible for issuing various temporary permits, including administering online guest parking permits

·Provides enforcement support to patrol staff including initiating tows

·Utilize departmental software(AIMS) and Banner to support departmental operations

·Assist with the coordination of special event parking inquiries

Financial Administration

·Completes weekly departmental deposits and sales reconciliation/reporting for all financial transactions

·Financial reporting provided for all revenue sources provided to Finance on a monthly basis

·Administers internal transfers for departmental paid parking

Administrative Support

·Co-ordinates departmental email communication to the campus community;

·Maintains confidential records in accordance with the Privacy Act and MTO Policies

·Maintains the Parking & Transportation Resources websites; including on-line forms and applications

·Coordinates annual multi campus permit order

·Maintains all inventories of Parking & Transportation Resources materials; including temporary permits

·Other duties as assigned

Qualifications

·Secondary school diploma plus minimum one year of post-secondary education;

·One Year of administrative/customer service, parking related experience would be an asset;

·High degree of computer literacy. This must include proficiency with Microsoft Word and Excel;

·Financial reconciliation experience would be an asset

·Experience in dealing with confidential and sensitive material;

·Proven ability to work under pressure with good judgment and discretion;

·Accuracy and attention to detail;

·Excellent written and oral communication skills

Diversity, Equity And Inclusion

• Canada Pooch values diversity in its workforce and encourages applications from all qualified individuals. Applicants requiring a disability-related accommodation at any stage of Canada Pooch's recruitment process should contact [email protected]. As required by legislation, Canada Pooch will consult with applications requesting such an accommodation to ensure that Canada Pooch's recruitment process takes into account their accessibility needs.