Admn O 24R - Citizen Engagement Planner - Closing Date Extended (Bc Public Service)

Posting Title

ADMN O 24R - Citizen Engagement Planner - CLOSING DATE EXTENDED

Position Classification

Administrative Officer R24

Union

GEU

Work Options

Remote

Location

Multiple Locations, BC CA (Primary)

Prince George, BC V2N4P7 CA

Richmond, BC V7C 4M9 CA

Surrey, BC V4P 1M5 CA

Vancouver, BC V6B 0N8 CA

Victoria, BC V9B 6X2 CA

Salary Range

$73,855.42 - $84,134.34 annually

Close Date

7/6/2023

Job Type

Regular Full Time

Temporary End Date

1/16/2024

Ministry/Organization

BC Public Service -> Citizens' Services

Ministry Branch / Division

GDX/Citizen Engagement

Job Summary

A great opportunity to take the next step in your career

Ministry Overview

Dedicated to making life better for British Columbians, the Ministry of Citizens' Services (CITZ) delivers key services that people rely on. CITZ delivers accessible, multi-channel services, through a single-point-of-contact service approach to people in urban and rural communities through Service BC , and delivers the digital face of government at www.gov.bc.ca . CITZ also provides support for the expansion of high-speed internet connectivity throughout the province, leadership across government to modernize information management and technology resources, trusted data services to government agencies, prompt, and relevant responses to freedom of information requests, and statistical and economic research, information and analysis to businesses and the public sector. In addition, the ministry manages the Province's real estate assets, technology systems and equipment, and leverages procurement to increase business opportunities and create rewarding jobs that contribute to local economies and benefit individuals, families, and communities.

A service-focused organization, CITZ strives to be a great place to work, where all employees feel both engaged and motivated to do their best.

Divisional Overview

The Government Digital Experience Division (GDX) is responsible for ensuring government services and information are available online through government's main web presence at www.gov.bc.ca, and that ministry programs and services are informed by the input and experiences of regular British Columbians.

GDX works to help government understand the informational needs of British Columbians, and to help British Columbians find and access the services they need from government. GDX supports people-focused policy development and great service experiences. The division delivers products and services to ministry partners and organizations including design and delivery of public engagement projects, field research with service users, plain language writing of online service information, analytics, and training. It supports the technology of online applications and websites including gov.bc.ca, and the technology that delivers news releases.

Job Overview

Reporting to the Engagement Lead, Citizen Engagement this position will provide public engagement coordination and project management support for large, complex projects while at the same time taking responsibility for small and medium sized engagements within an assigned portfolio of ministries. The role designs and delivers specialized engagement tactics including large public events, workshops, advisory groups and online tools such as forums, surveys, and voting platforms. This role will plan projects, prepare financial and contract arrangements, and monitor budgets and deliverables to ensure the projects are on time and meet quality standards.

This position coordinates all aspects of both online and in-person engagement projects within their portfolio. This position coordinates the development of all marketing and outreach materials and approaches within their portfolio. This position gathers and analyzes feedback and develops recommendations and garners ideas that will be considered by ministries for legislative, regulatory, policy and service improvements. This position provides advice to the Team Lead and Senior Director on evaluation, improvements or results of public engagement to provide to Premier's Office, Ministers and Minister's offices.

Job Requirements

• Demonstrated project management experience.
• Bachelor's degree in related discipline (may include Public Engagement, Business Administration, Economics or Public Administration) or equivalent combination of *related experience, education and/or training.
• Experience writing reports and briefings for approval by senior executive.
• Experience establishing and managing positive relationships with senior staff.
• Experience working in public engagement, facilitation, and/or communications.
• Experience in policy development and analyzing engagement results.
• Minimum of 3 years' related experience must include a combination of all the following:

Preferences May Be Given To Applicants With The Following

• Experience and competence in using online facilitation tools.
• Experience gathering, synthesizing, evaluating and interpreting data from diverse sources using various tools and techniques (i.e. statistical software, survey administration, in-person consultation, data visualization tools).
• Certification in International Association of Public Participation (IAP2) and/or courses in public engagement, public relations or communications.

For questions regarding this position, please contact [email protected] .

About This Position

Amendment June 22: Closing date extended to July 6, 2023

There are currently five (5) temporary opportunities until 01/16/24. These opportunities may be extended or become permanent

Remote work is allowed. This position can work up to full time from their home in British Columbia subject to an approved Telework Agreement. The locations listed above are to assist applicants in searching for this opportunity and are not a complete list of locations.

An eligibility list may be established to fill future permanent and/or temporary vacancies across the Ministry of Citizens' Services.

Working For The BC Public Service

The BC Public Service is committed to creating a diverse workplace to represent the population we serve and to better meet the needs of our citizens. Consider joining our team and being part of an innovative, inclusive and rewarding workplace.

The Indigenous Applicant Advisory Service is available to applicants that self-identify as Indigenous (First Nations, status or non-status, Métis, or Inuit) seeking work or already employed in the BC Public Service. For guidance on applying and interviewing, please contact [email protected] or 778-405-3452.

The BC Public Service is an award-winning employer and offers employees competitive benefits, amazing learning opportunities and a chance to engage in rewarding work with exciting career development opportunities. For more information, please see What We Offer .

How To Apply

Your application must clearly demonstrate how you meet the job requirements listed above.

Cover Letter: NO - Please do not submit a cover letter as it will not be reviewed.

Resume: YES- Ensure your resume includes your educational accomplishments, employment history including start and end dates (month and year) of your employment, and any relevant information that relates to the job to which you are applying.

Questionnaire: YES - You will need to complete a comprehensive questionnaire to demonstrate how you meet the job requirements. Include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and how you obtained your relevant experience. The questionnaire will take approximately 60 minutes to complete.

IMPORTANT:Comprehensive questionnaire responses will be used to shortlist applicants against the job requirements. Please ensure you include all relevant information about your educational accomplishments and employment history including job titles, start and end dates (month and year) of your employment, and your accountabilities and accomplishments.

Helpful tips, videos and more regarding the application process can be found on the Your Job Application page of MyHR. If you are experiencing technical difficulty applying, e-mail [email protected] , before the stated closing time, and we will respond as soon as possible.

Additional Information

A Criminal Record Check (CRC) will be required.

Applicants selected to move forward in the hiring process may be assessed on the Knowledge, Skills, Abilities and Competencies as outlined in the attached Job Profile located at the bottom of the posting.

Applications will be accepted until 11:00 pm Pacific Standard Time on the closing date of the competition.

Job Category

Administrative Services

Value