Administrative Assistant - Kent Street Dental

About us:

Kent Street Dental has been serving the Ottawa centretown community for over 25 years offering a full range of dental services including general dentistry, cosmetic services, oral surgery, implants, sedation dentistry, and a focus on family dental services.

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Kent Street Dental Centre is conveniently located in Ottawa's downtown core with a variety of parking options around our practice! Our address is 326- 381 Kent St, Ottawa.

www.kentstreetdental.ca

Schedule: Full-time

Monday to Thursday 8am to 4:15 pm with one Friday morning a month

Benefits of Joining Our Team:

• Access to modernized technology to provide optimal oral care to patients
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Work-life balance and flexibility
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Competitive compensation
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.