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Product Support Lead Jobs

Lead Product Manager Jobs
By Neo Financial At Calgary, Alberta, Canada
Prior start-up or product experience, business analyst, management consulting, systems or engineering background
A minimum of 4 years of experience working with software products
Experience working within financial technology companies or banking is an asset
Extended Health Benefits - comprehensive health and dental coverage that starts on day one
Wellness Benefits - complimentary access to Headspace and FitOn Pro subscriptions
Paid Maternity & Parental Leave - company top-up and 100% benefits coverage while you’re away
Product Support Leader Jobs
By EXFO At Montreal, Quebec, Canada
System and network management experience a plus.
Capacity to acquire new skills in a fast-evolving architecture
2-year experience in frontend, backend development
Bachelor's degree in computer science or other relevant field, or equivalent education.
Programming languages : Bash, some experience in Javascript/Typescript a plus
Any combination of academics/pertinent experience will be considered.
Behavioral Support Lead Jobs
By Extendicare At Winnipeg, Manitoba, Canada
Extensive clinical knowledge and skills in caring for seniors (i.e., understanding diagnoses, signs and symptoms; and treatment)
Working knowledge and experience in non-judgmentally documenting in an electronic health record (e.g., PointClickCare)
Promoting and preserving the person’s abilities, independence, and self-esteem;
Collaborate with the Social Worker in the home to provide education to families to support them with the effects of caregiving.
Knowledge of various models of care for people living with responsive behaviours (e.g., Butterfly, Montessori, etc.)
Minimum three (3) years direct clinical care experience in long-term care and/or seniors’ care, preferably with people living with responsive behaviours
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Product Support - Team Lead
By hireVouch At Toronto, Ontario, Canada
Strong experience with Atlassian Jira Service Management
Ensuring that holiday planning, time-tracking and team members’ requests are managed timely and effectively.
Experience with Salesforce support is an asset
Innovative problem-solver; you skillfully come up with creative yet practical solutions when solving business issues.
Their vision is to become the market leader for multi-day travel technology.
Providing leadership, direction, and support and monitors team's daily performance.
Support Lead Jobs
By Kaptio At Montreal, Quebec, Canada
Strong experience with Atlassian Jira Service Management
A motivated and supportive team where everyone is encouraged to progress their skills and share their knowledge with each other.
Ensuring that holiday planning, time-tracking and team members’ requests are managed timely and effectively.
Experience with Salesforce support is an asset
Innovative problem-solver; you skillfully come up with creative yet practical solutions when solving business issues.
A company that has one decade of experience in technology and innovation.
Diagnostics Product Support – Fixed Term Opportunities
By Livestock Improvement Corporation (LIC) At London, Ontario, Canada
Good interpersonal and communication skills
Excellent attention to detail, analytical & problem-solving skills
SAP & Outlook experience an advantage
Ideally but not essential, either Dairy farm experience and or LIC experience
Excellent teamwork & can-do attitude
A great sense of humour
Product Support Specialist Jobs
By Atlantic Equipment At Dartmouth, Nova Scotia, Canada
·Coordinating parts and attachment orders and inventory management for Heavy Equipment
Motivated self-starter with excellent inter-personal and communication skills
Qualified candidates will possess the following skills/qualities:
Work with multiple stakeholders in order to provide world class customer satisfaction
Ability to engage and learn basic operation of heavy equipment
Positive attitude and desire to grow with a dynamic company
Lead Product Specialist Jobs
By Informatica At Toronto, Ontario, Canada
Coordinate with Master Data Management (MDM) Quality Assurance and Engineering teams to provide assistance in identifying, reporting, and resolving product defects.
Provide regular reports for management that measure the effectiveness of the technical support functions
Excellent grasp of relational database management theory and practice.
You possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy
You are comfortable to program in JAVA and have in-depth knowledge on Programming and systems (OS, Networks)
10+ years of industry experience in supporting mission critical software components.
Lead Product Manager Jobs
By Neo Financial At Winnipeg, Manitoba, Canada
Prior start-up or product experience, business analyst, management consulting, systems or engineering background
A minimum of 4 years of experience working with software products
Experience working within financial technology companies or banking is an asset
Help define the product vision and strategy, and translate that vision into a clear product roadmap to drive growth and engagement
Engage with third party banking and technology partners to coordinate plans and roadmaps that will support continued product innovation
Support team members within your product group, while working towards adding value across product functions, contributing to longer-term product roadmaps
Product Support Manager Jobs
By TOA Canada Corporation At Mississauga, Ontario, Canada

Summary: The position of Product Support Manager is an advanced position in the Product Support Group at TOA Canada Corporation.The Product Support Manager must be able to perform all of the ...

Product Support Analyst Jobs
By CMiC At Toronto, Ontario, Canada
Leverage and contribute to the Knowledge Base to assist with the resolution of issues
Relay feedback to Product Managers so that the product can be improved
Provide feedback to supervisors and managers regarding processes that are unclear and need to be changed
You want to engage in a collaborative environment with helpful co-workers and accessible leaders and managers
Excellent communication skills, both verbal & written
Exceptional analytical and problem solving skills
Product Support Analyst Jobs
By Wajax At Acheson, Alberta, Canada
Manage and Maintain Data and Supplier Management Websites for compliance and accuracy.
Respond and handle daily miscellaneous tasks originating from management, clients, fleet and/or other departments/colleagues
Aid the Manager with identification and solutions regarding any non- conformities related to the programs, product, process and systems
Creating reports on a regular basis for general managers.
Develop and track PM programs working with both the operations managers and RSM’s
Reconcile GM and PM accounts with Finance team
Product Lead Jobs
By MedMe Health (YC W21) At Canada
You have a solid understanding of the product management process from research and planning to the execution of the product.
You are well versed in Jira, agile methodology, and using Gantt charts/other project management tools.
You possess a technical mindset, with knowledge of Web Technologies such as React, GraphQL, and SQL
Experience providing feedback and inputs in technical and architectural design & solutions
Experiencing communicating with enterprise clients, managing expectations, understanding requirements, and getting stakeholder buy-in
You have excellent communication skills (written, verbal, presentations, demos) with a strong aptitude for communicating rationales to stakeholders.
Lead Product Manager - Frameworks
By PayPal At Greater Toronto Area, Canada
3+ years of experience as a Product Manager with a proven track record of launching technology products or platforms.
Collaborate with cross-functional teams to define product requirements and prioritize features.
Bachelors' or Masters' degree in STEM or 3+ years of software development experience.
Excellent communication, organizational, and collaboration skills
Experienced with Java Code Frameworks like Spring, Strut, or Drop Wizard or other Code Frameworks preferred
Own the strategy, roadmap, and execution for the Java based framework product.

Are you looking for an opportunity to make an impact in a fast-paced, customer-focused environment? We are looking for a Product Support Lead to join our team and provide exceptional customer service and technical support to our customers. You will be responsible for troubleshooting customer issues, providing product training, and ensuring customer satisfaction. If you have a passion for helping customers and a knack for problem-solving, this could be the perfect job for you!

A Product Support Lead is responsible for providing technical support to customers and ensuring that customer inquiries are handled in a timely and efficient manner. They must have a deep understanding of the product and be able to troubleshoot any issues that arise. They must also be able to communicate effectively with customers and provide them with the best possible solutions. To become a Product Support Lead, you must have a strong technical background and be able to demonstrate your knowledge of the product. You should also have excellent communication and customer service skills. Additionally, you should have experience in customer service, problem solving, and troubleshooting. The skills required for a Product Support Lead include technical knowledge, customer service, problem solving, and troubleshooting. Additionally, you should have excellent communication skills and be able to work well with customers. The knowledge required for a Product Support Lead includes product knowledge, customer service, problem solving, and troubleshooting. Additionally, you should have a good understanding of the product and be able to provide customers with the best possible solutions. The responsibilities of a Product Support Lead include providing technical support to customers, troubleshooting any issues that arise, and providing customers with the best possible solutions. Additionally, they must be able to communicate effectively with customers and ensure that customer inquiries are handled in a timely and efficient manner. The experience required for a Product Support Lead includes customer service, problem solving, and troubleshooting. Additionally, you should have experience in working with customers and providing them with the best possible solutions. The qualifications required for a Product Support Lead include a degree in a related field, such as computer science or information technology. Additionally, you should have experience in customer service, problem solving, and troubleshooting. The education required for a Product Support Lead includes a degree in a related field, such as computer science or information technology. Additionally, you should have experience in customer service, problem solving, and troubleshooting. Tools that can help Product Support Lead work better include customer service software, customer relationship management (CRM) software, and ticketing systems. Additionally, they should be familiar with the product and be able to troubleshoot any issues that arise. Good tips to help Product Support Lead do more effectively include staying organized, staying up to date on the product, and being proactive in addressing customer inquiries. Additionally, they should be able to communicate effectively with customers and provide them with the best possible solutions.

Common Product Support Lead interview questions include:

• What experience do you have in customer service?
• How do you handle customer inquiries?
• What is your experience in troubleshooting?
• How do you stay up to date on the product?
• What tools do you use to provide customer support?