Director, It Operations Jobs
By KIK Consumer Products At Concord, Ontario, Canada
Proven experience leading IT operations and service desk functions. Strong leadership and team management abilities.
Strong knowledge of ITIL (Information Technology Infrastructure Library) framework and best practices for IT Service Management.
Knowledge of infrastructure-as-code (IaC) tools like Terraform or CloudFormation for cloud infrastructure management.
A minimum of 10 years of experience in IT infrastructure, including at least 5 years in leadership or management roles.
Develop and execute strategies to enhance IT operations efficiency, including incident management, problem management, change management, and service request fulfillment.
Stay updated with emerging technologies, industry trends, and best practices in IT operations management.
It Operations Technician Jobs
By Leclerc Foods At Brockville, Ontario, Canada
2 to 3 years of relevant experience;
Previous experience working with a ticket tracking system;
Knowledge of computer components, printers, etc. ;
Knowledge of Microsoft network environments;
Knowledge of Apple iPad / iPhone products desirable;
Experience working in a decentralized environment (multiple sites).
Manager, It Operations Jobs
By Smart & Biggar At Ottawa, Ontario, Canada
Highly effective project and program management skills
Accountable for device asset management and procurement, and access control procedures
Minimum Bachelor’s degree in computer science, or an acceptable combination of education and relevant experience required
ITIL, Lean or Agile certification and experience would be considered an asset
Manages prioritization and assignment of work across the Desktop Support team
Manages risks and resolves issues that affect release scope, schedule and quality
Manager, It Operations Jobs
By Compugen Inc At Toronto, Ontario, Canada
Demonstrable leadership abilities, organizational skills and budget management.
An ITIL certification with experience working in healthcare.
Set priorities and manage installations, patches, upgrades and configurations of hardware and software
Manage outside vendors and contractors to ensure performance expectations are met and team satisfaction is achieved.
Ensure data is handled, transferred or processed according to PHIPA guidelines and data security requirements.
Manage relationships and contracts with vendors
It Operations Project Coordinator
By Resolute Technology Solutions Inc. At Winnipeg, Manitoba, Canada
Planning and project management experience
Project Management certification an asset
Provides support in carrying out adhoc IT Service Management (ITSM) tasks.
Change management activities (participating in CABs – change approval boards)
Performs Organizational Change Management (internal and external) to ensure communication of new services, T2P (transition to production) and onboarding of clients.
Client management and service delivery
It Operations Analyst - Tangerine
By Tangerine At Toronto, Ontario, Canada
Previous experience with IT Operations, Help Desk, and Problem/Incident Management tools or procedures
3+ years of demonstrated hands-on experience in Production Operations or Support environment
Previous experience with Monitoring tools and applications
Experience with Enterprise Monitoring tools and applications; experience in the use of the Windows Operating System
Exposure to and knowledge of Unix
Working knowledge of Active Directory required
It Operations Specialist – Dynatrace
By Wipro At Toronto, Ontario, Canada
· Responsible for the management of APM (application performance monitoring) tool – Dynatrace and Datadog implementations.
· Recommends and drives tool customization to meet the application's requirements
· 3 year minimum experience with hands-on implementation of Dynatrace APM tool.
· Experience in leveraging Dynatrace for operational purposes – Driving Incident resolution, Root Cause Analysis.
· 7 year minimum of system and application monitoring experience
· Working knowledge with Datadog
Manager, It And Datacenter Operations
By Superna At Canada
Strong organizational, leadership, project management, and problem-solving skills
8+ years of experience in IT and datacenter management
VMWare Virtual Infrastructure Management, Monitoring and Orchestration
Datacenter infrastructure administration, implementation and steady state management Dell SAN/NAS, Cisco UCS Compute/Network/Fabric
Firewall rule-based management and VPN tunnel connectivity
Data Infrastructure (Power, Cooling, Racking, Cabling, Safety) planning and management
It Operations Manager Jobs
By McGill University At Montreal, Quebec, Canada
Demonstrated organizational and time management skills with the ability to meet multiple deadlines
Keep up to date with the latest industry trends and developments in IT operations management.
Excellent interpersonal skills and demonstrated experience in customer service.
Technical experience and knowledge of Active Directory, Windows, Linux/Unix, MacOS and network mapping.
Other Qualifying Skills And/or Abilities
Identify and manage operational risks. Manage contracts and service-level agreements.
It Operations Lead Jobs
By Neo Financial At Winnipeg, Manitoba, Canada
Confident with project management and capable to handle multiple projects with shifting priorities and timelines
Manage knowledge within the team - creating/updating documentation and running knowledge workshops.
Analyze and identify opportunities to eliminate common incidents & service requests and enhance the customer experience through process improvement.
Create a positive customer support experience and build strong relationships through communication, problem-understanding, and timely resolutions.
Experience leading a helpdesk or other IT support team is desired
Specialist in end-user support, with advanced knowledge of end-user tools and the technology available to continually make improvements.
Director, It Operations Jobs
By Bosa Properties At Vancouver, British Columbia, Canada
Knowledge of change management processes and experience implementing and maintaining change management workflows
Experience managing enterprise class incident management tools and issue tracking systems (e.g. JIRA) and defining processes
Oversee infrastructure components inventory, utilizing lifecycle asset management methods and tools, and effective change management processes
Act as the key contact for Vendor Management for all infrastructure needs;
Partner with various stakeholders to facilitate excellent change management
Manage all aspects of Infrastructure Operations, Service Desk, and the associated team
Operations Technician Jobs
By Spearhead Sand Products Inc. At Olds, Alberta, Canada

We are looking for individuals with a hardworking attitude, who have working knowledge of tools and mechanics. Individuals must be self-motivated and adaptable to change. Other basic requirements ...