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Tier 1 Technician Jobs in Alberta

Service Support Analyst - Tier 1
By PBS Systems At Calgary, Alberta, Canada

“PBS is the fastest growing ‘All Inclusive Business Platform’ vendor in North America and we have only just begun!”Job purposeAs an Application Support Analyst Tier 1 – Service Support, you will be ...

Dit - Infrastructure/Systems Analyst - Tier 1
By PBS Systems At Calgary, Alberta, Canada
Work to meet departmental and personal goals established by management
Effective time management and organization
Manage Windows Update deployments and patching using patching software
Manage daily backups using Veeam/Windows
Manage small to medium-sized projects according to budgets and schedules
1-year experience in System or Network Administrator role
Sales Support Analyst - Tier 1
By PBS Systems At Calgary, Alberta, Canada
Effective time management & organization skills.
Identify opportunities to drive process improvements that positively impact the client’s experience.
Develop knowledge and understanding of our software and the supporting Infrastructure.
Achieve program certification within your primary group within 3 months and additional program certification/s within 18 months.
Excellent communication and listening skills with the ability to communicate clearly and professionally, both verbally and in writing.
Strong decision making and analytical abilities.
Iron Technician-1 Jobs
By Caterpillar Inc. At Clairmont, Alberta, Canada
Job Duties/Responsibilities May Include, But Are Not Limited To
Knowledge of SPM products and the ability to demonstrate a clear understanding of customer standards
Monitors daily work activities to ensure requirements are met
Assist Iron Technicians during the disassemble phase
Clean, strip and inspect all required flow control components
Prepare flow control products for Gauging, Ultra Sonic, and MPI inspections
Systems Analyst (It& Infrastructure) - Tier 1
By PBS Systems At Calgary, Alberta, Canada
Strong analytical, organizational, incident management and problem-solving skills
Effective time management & organization
Manage assets and maintain inventory
Excellent communication skills, verbal and written
Customer focus / excellent Customer Service skills
Strong problem solving & trouble shooting Skills
Tier 1 Customer Service Representative, Contract - West Coast
By Roadpost At Calgary, Alberta, Canada
Excellent time management and organizational skills. Able to work with minimal supervision. Adaptable to new workflow and changing environments.
Promote company products, features and benefits through consultative customer qualification.
Strong working knowledge of Microsoft Office suite. Excellent computer and website navigation skills.
Ensure a positive, accurate and professional customer experience.
Post-secondary diploma or equivalent experience required.
Strong communication skills. Conversational and Personable.

Are you looking for a challenging and rewarding career in the IT field? We are looking for a Tier 1 Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to maintain our network. If you have a passion for technology and a desire to help others, this is the perfect job for you!

A Tier 1 Technician is a technical support specialist who provides basic troubleshooting and support to customers. They are the first point of contact for customers who have technical issues and are responsible for resolving basic technical problems.

What is Tier 1 Technician Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Ability to communicate technical information to non-technical users

What is Tier 1 Technician Qualifications?

• High school diploma or equivalent
• Technical certification or degree in computer science, information technology, or related field (preferred)

What is Tier 1 Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices

What is Tier 1 Technician Experience?

• Previous experience in a technical support role
• Previous experience in customer service

What is Tier 1 Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical support and guidance to customers
• Document customer interactions and technical issues
• Follow up with customers to ensure their issues