Service Coordinator, Tier 1 Support
By International Talent Placements Inc At Halifax, Nova Scotia, Canada
- Strong organizational skills and the ability to manage multiple tasks and priorities simultaneously.
- Proven experience in providing Tier 1 technical support.
- Experience in coordinating and scheduling on-site service delivery activities is a plus.
- Excellent problem-solving skills, with the ability to diagnose and resolve technical issues effectively.
- Exceptional communication skills, both written and verbal, to interact professionally with end-users and technical staff.
- Proficiency in using IT ticketing systems, knowledge bases, and service coordination tools.
Tier 1 Technical Support Agent
By HostPapa At Burlington, Ontario, Canada
Install, configure, maintain, and solve errors for content management systems including WordPress, among others
Experience and knowledge of web hosting is a plus
Provide customers with a “WOW!” experience
Must have experience working as technical support representative
Excellent written and verbal communication skills in English
Work from anywhere - this is a remote opportunity
Research Assistant/Technician 1-3
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Conducts basic literature research utilizing multiple databases and resources.
Assists with data collection, preparation of study materials, transcription, and coding.
Maintains research related records and databases, entering data according to established protocols.
Attends meetings related to the project, prepare agendas, and take minutes.
Maintains project technology, equipment, and materials to ensure optimal functionality.
Assists with developing reports for funders.
Research Assistant/Technician 1-2
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Conducts basic literature research utilizing multiple databases and resources.
Assists with data collection, preparation of study materials, transcription, and coding.
Maintains research related records and databases, entering data according to established protocols.
Attends meetings related to the project, prepare agendas, and take minutes.
Maintains project technology, equipment, and materials to ensure optimal functionality.
Assists with developing reports for funders.
Research Assistant /Technician 1 Jobs
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Assist with data entry, extraction, and management
Experience with literature searches and data management is required.
Effective oral and written communication, organizational, time management, and interpersonal skills.
Knowledge and experience working with UBC’s policies and practices preferred.
Assist in the preparation of knowledge translation and communication materials, including manuscripts, reports, and presentations
Excellent interpersonal skills are required as the Research Assistant will be working with various personnel at CORE.
Kelp Restoration Technician (Tech 1)
By The University of British Columbia At Greater Vancouver Metropolitan Area, Canada
Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion
BSc in biology or equivalent level of experience
Demonstrated knowledge of phycology (algae)
Experience working in a biological laboratory
Strong analytical and communication skills
Experience in macroalgal cultivation or sterile culture techniques

Are you looking for a challenging and rewarding career in the IT field? We are looking for a Tier 1 Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, providing customer service, and helping to maintain our network. If you have a passion for technology and a desire to help others, this is the perfect job for you!

A Tier 1 Technician is a technical support specialist who provides basic troubleshooting and support to customers. They are the first point of contact for customers who have technical issues and are responsible for resolving basic technical problems.

What is Tier 1 Technician Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Ability to work independently and as part of a team
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Ability to communicate technical information to non-technical users

What is Tier 1 Technician Qualifications?

• High school diploma or equivalent
• Technical certification or degree in computer science, information technology, or related field (preferred)

What is Tier 1 Technician Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of operating systems
• Knowledge of customer service principles and practices

What is Tier 1 Technician Experience?

• Previous experience in a technical support role
• Previous experience in customer service

What is Tier 1 Technician Responsibilities?

• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Provide technical support and guidance to customers
• Document customer interactions and technical issues
• Follow up with customers to ensure their issues