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Technology Support Analyst Jobs

Senior Director, Technology Support
By Walmart Canada At Mississauga, Ontario, Canada
Establish effective working relationships with Walmart Canada’s Product Management, Infrastructure, Technology Rollouts, and Walmart International teams to ensure:
Timely setup of a standardized technology support framework and knowledge transfer process for new technology assets
8+ years related work experience.
In-depth knowledge of applicable laws and regulations as they relate to IT.
Ability to set and manage priorities judiciously.
PMP and ITIL Certification preferred
Payments Technology Support Specialist
By Global Payments Inc. At Greater Toronto Area, Canada
Management of Team mailbox, CSP queue and escalated items via other channels (sales, vendors, merchants).
Host Security Key Management (HSM) and manage key custodianship and business process, as well as pinpad uploads to the host.
Perform other duties as assigned by management.
Vast experience with the various Point of Sale (POS) terminal offerings, integrated solutions, and associated communication protocols.
Develop and manage relationships with vendors (DXC, TNS, VeriFone & Ingenico), third-party processors, call centers, sales, and other business areas.
Liaise with the Certifications, Product, and Development departments.
Technology And Geopolitical Analyst
By TechInsights At Ottawa, Ontario, Canada
Engage with both product management and product marketing to provide insightful and provocative perspectives.
Wellness resources and support from management
Minimum of 8 years of direct work experience in:
Have previous experience writing and editing analytical material.
Competitive pay and generous benefits (medical, dental, vision, wellness, RRSP/401K Matching)
Provide analytical insight and understanding of geopolitics and export compliance as it relates to the semiconductor market.
Technology Support Specialist Jobs
By Core Travel Technologies At Canada
Travel industry experience required (agency operations or agent background).
Ability to manage multiple tasks in a fast paced, changing environment.
Strong analytical and problem-solving skills.
Excellent verbal and written communication skills.
RRSP contribution and health benefits
Ability to work virtually from home
Support Analyst, Deloitte Global Technology (Gciso-Shared Security Services)
By Deloitte At Toronto, Ontario, Canada
Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.
Experience a firm where wellness matters.
Minimum 1 year experience in a similar role or organization with customer service experience
Be expected to share your ideas and to make them a reality.
Responding to customer emails as needed
Tracking accurate records of calls and topics using ServiceNow
Technology Support Specialist Jobs
By Finning At Calgary, Alberta, Canada
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.
Maintain and track all SITECH and/or Caterpillar technology inventory and tooling stored at respective branches or rented and loaned to customers.
Technology Support Specialist Jobs
By Finning At Edmonton, Alberta, Canada
Have comprehensive knowledge and experience with advanced products including Business Center HCE Software, UTS for machine guidance, and Visionlink Landfill monitoring.
Minimum 5 years experience in surveying, civil construction, mining operations and engineering, or a related field.
Technical diploma or certificate in Civil Engineering or Geomatics is preferred. Equivalent work experience will be considered.
Provide Customer Technical Support for both SITECH and Caterpillar suite of products.
Identify and troubleshoot product issues and take appropriate actions to repair and resolve issues cost-effectively, to minimize customer downtime.
Customer and end-user product training.
Applications Support Technology Lead Analyst- Hybrid
By Citi At Mississauga, Ontario, Canada
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Reporting up to Technology Management with Status on all deliveries
Incidence management and root cause analysis
Working knowledge of various tools, open-source technologies, and cloud service
Desirable to have experience working in a bank or other financial house.
Working with remote teams of developers.
Technology Analyst Jobs
By PCL Construction At Edmonton, Alberta, Canada
Basic understanding and experience with enterprise networking, server management, virtualization, monitoring systems and storage platforms
Delivers projects under the guidance and direction of team leads and managers
Assists and coaches team members in technical knowledge
1-2 years experience in related IT field
Effective written and verbal communication skills
Intermediate problem-solving and troubleshooting skills
Applications Support Technology Lead Analyst
By Citi At Mississauga, Ontario, Canada
Partners with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals.
Experience working or leading requirement gathering efforts for multiple large development projects at one-time
Works closely with Product Owners, Business Analysts and Systems Analysts to determine and document Systems impacts and support requirements
Identifies risks, vulnerabilities and security issues; communicates impact; proposes risk mitigation options.
Persuades and influences others through strong and comprehensive communication and diplomacy skills
Practical problem solving and strategic thinking skills
Consultant, Technology Support Jobs
By CIBC At Toronto, Ontario, Canada

Values matter to you. You bring your real self to work and you live our values - trust, teamwork, and accountability.

What You Need To Know

Senior Analyst Business And Technology Support
By National Bank of Canada At Toronto, Ontario, Canada
As a subject matter expert on NBIN applications you will manage daily system support inquiries from NBIN teams and clients
Experience in a client application support role, ideally within the carrying broker and custodial services business
Experience with IBM OSS/ISM, CRM2, AS400, Croesus, and Thomson Reuters is an asset
Excellent problem solving and analytical skills
Excellent written and verbal communication skills
Act as a liaison between our IT partners and users, effectively communicating in both business and technical terms

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technology Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and helping customers resolve their technical problems. If you are passionate about technology and have a knack for problem-solving, this could be the perfect job for you!

Technology Support Analyst Job Skills:

• Knowledge of computer hardware, software, and networking systems
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to prioritize tasks and manage time effectively
• Ability to work with a variety of users

What is Technology Support Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Relevant certifications such as A+, Network+, or Security+
• Previous experience in a technical support role
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of scripting languages such as PowerShell, Bash, and Python

What is Technology Support Analyst Job Knowledge?

• Knowledge of computer hardware, software, and networking systems
• Knowledge of Windows, Linux, and Mac operating systems
• Knowledge of scripting languages such as PowerShell, Bash, and Python
• Knowledge of troubleshooting and diagnosing technical issues
• Knowledge of customer service and communication

What is Technology Support Analyst Job Experience?

• Previous experience in a technical support role
• Experience working with a variety of users
• Experience working in a fast