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Reservations Agent Jobs

Reservations Specialist Jobs
By Eldorado Resort At Kelowna, British Columbia, Canada
Knowledge of OPERA property management system is an asset
Informs guests of all Resort policies, procedures, services and offerings and manages all necessary deposits
Has knowledge of selling status, rates and benefits of all Resort package plans
Previous experience in Hotel Reservations or Front Desk required
Positive attitude and excellent communication skills with strong command of the English language
Uses proper telephone etiquette answering guest questions about rates, accommodation options, location and booking channels
Reservations Agent Jobs
By Accor- North & Central America At Banff, Alberta, Canada
Opera Property Manager System (PMS) and Central Reservations System (CRS) experience an asset.
Strong computer skills with a working knowledge of Word, and Excel.
Your experience and skills include:
Consistently offer professional, engaging and friendly service
Previous reservations or sales experience is an asset.
Must display strong communication, analytical, organizational and administrative skills to be able to deal with multiple priorities simultaneously.
Reservations Agent Jobs
By Hotel Arts At Calgary, Alberta, Canada
Manage incoming calls to the Front Office, both internal and external.
Strong verbal and written English communication skills
Accurately quote and input reservations via multiple channels such as phone, email, fax, and online platforms.
Review transient reservations for accuracy in rate codes, billing, deposits, and other relevant details.
Respond promptly to guests' inquiries through the general mailbox, maintaining proper documentation.
Process deposits, cancellations, and no-show reservations.
Reservations Ticketing Agent Jobs
By Royal Jordanian At Montreal, Quebec, Canada
Handle customer requirements/requests professionally ensuring minimum complaints
Promote RJ special offers & services such as CIP lounge , Go crown, RJ mobile application/ website
Perform other related duties as assigned from the direct Supervisor/Manager.
Minimum 2 years of airline sales experience
Issue Tickets and collect deposits or payments by credit card charge, check or cash.
Issue & collect excess baggage charges
Reservations Coordinator (Seasonal) Jobs
By Granite Club At North York, Ontario, Canada
Minimum Grade 12 education and 1 year related work experience.
Healthy and delicious daily food offerings in our Staff Cafe
Extensive medical and dental benefits for Employees and their families.
Addressing Members by names at all times. Communicating member names to dining room managers and servers.
Organizing daily function sheets and communicating with servers and managers all special requests.
Excellent Communication and Social Skills.
Reservations Agent - Seasonal
By Deerhurst Resort At Huntsville, Ontario, Canada
Excellent communication skills through phone and email
Previous Reservations experience is an asset but is not required
Experience in a hotel or a related field preferred
Likes talking to people (on the phone and via email) and genuinely enjoys helping others
Loves the challenge of achieving goals
Enjoys discovering or learning something new
Supervisor, Reservations (7638) Jobs
By Toronto Transit Commission (TTC) At Greater Toronto Area, Canada
Strong knowledge of current contact centre operations, customer service principles as well as communications principles, methods and practices.
Skilled in interpersonal relations, especially during high demand and stressful periods.
Have or acquire a thorough knowledge of the TTC’s policies, practices, programs and procedures applicable to the Customer Services function.
Have or acquire a strong working knowledge of the operation and/or use of systems and equipment for the section.
Responsible for supervising the daily operations of Wheel-Trans Reservations Contact Centre and assisting with Wheel-Trans Customer Service operations as required.
Monitoring day-to-day service performance to ensure targets are met with respect to (call handle time, call abandonment levels, staffing hours, etc.)
Passenger Service Agent/Reservations
By Air Creebec At Val-d’Or, Quebec, Canada
You consistently offer distinctive customer services.
You can communicate both in French and English (spoken-written); Knowledge of the Cree language and culture are an asset.
You are passionate about customer service.
You are known for your punctuality and your ability to multitask.
You are motivated, enthusiastic and energetic and contribute positively to the team spirit.
You are comfortable learning to use new computer tools.
Switchboard/ Reservations Agent Jobs
By The Sutton Place Hotels At Vancouver, British Columbia, Canada
Team rates from $59 per night
25% discount at our restaurants for up to 6 people
½ price passes/lift tickets at Grouse Mountain and Revelstoke Mountain Resort
RRSP Matching for eligible employees
HumanaCare free mental health support & counselling
Ongoing employee events, incentives and recognition
Reservations Manager Jobs
By InterContinental Toronto Centre At Toronto, Ontario, Canada
Manage the daily activities of the reservations staff. Schedule and assign work.
May serve as “manager on duty” as required.
Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.
Complete records and reports in regard to room availability and guest room commitments; forecast weekly occupancy and rate.
Maintain historical records of reservations arrivals, cancellations and denials to assist in formulating future reservations estimates.
Respond appropriately to guest complaints. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.

Are you looking for a job that will let you explore the world? We are looking for a Reservations Agent to join our team and help our customers plan their dream vacations! As a Reservations Agent, you will be responsible for providing excellent customer service and helping customers find the perfect vacation package. You will also be responsible for processing reservations, managing customer inquiries, and providing accurate information about our services. If you have a passion for travel and a desire to help others, this is the perfect job for you!

A Reservations Agent is responsible for taking reservations from customers over the phone, online, or in person. They must be able to answer customer inquiries, provide accurate information about the services offered, and process payments.

What is Reservations Agent Skills Required?

• Excellent customer service skills
• Good communication skills
• Ability to multitask
• Knowledge of computer systems and software
• Knowledge of booking systems
• Ability to work in a fast-paced environment

What is Reservations Agent Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or hospitality
• Knowledge of the hospitality industry

What is Reservations Agent Knowledge?

• Knowledge of the hospitality industry
• Knowledge of booking systems
• Knowledge of computer systems and software

What is Reservations Agent Experience?

• Previous experience in customer service or hospitality
• Experience in a fast-paced environment

What is Reservations Agent Responsibilities?

• Answer customer inquiries
• Provide accurate information about services offered
• Process payments
• Manage customer reservations
• Ensure customer satisfaction
• Follow up with customers to ensure their satisfaction