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Remote Technical Support Specialist Jobs in Manitoba

Technical Support Specialist Jobs
By Audioscan At Dorchester, Ontario, Canada
Technical certification or training (preferred)
· Create and maintain service bulletins and other knowledgebase articles
· Excellent customer service skills
technical certification or training (preferred)
Technical Support Specialist: 2 years (preferred)
· Provide technical customer support via phone/email/virtual
Technical Support Representative (Remote)
By Gatestone & Co. At Manitoba, Canada
Employ time management and multi-tasking skills to maintain high service levels
Various other duties as needed*Required Skills, Experience & Qualifications*
Work from home (We will provide the necessary equipment)
Growth opportunities within the company and monthly performance incentives are offered
Communicate electronically and by phone with customers experiencing technical difficulties to determine and document problems experienced
Deliver exceptional customer experience while staying within our support scope guidelines
Dexis Regional Technical Specialist, Field Service (Canada - Remote)
By DEXIS At Toronto, Ontario, Canada
2+ years of formal higher education or equivalent work experience; Associates, Bachelor's or Technical degree is a plus.
Project Management – implement and manage projects and present reports defining project progress, and problems and solutions.
Territory development in conjunction with the Territory Sales Managers.
High focus on the customer relationships and presentation of service activities/service offerings
3+ years of advanced troubleshooting experience in a field environment
2+ years of experience in a customer facing role.
Technical Support Specialist – Hamilton
By Manulift At Stoney Creek, Ontario, Canada
Good priority and time management;
Manage the purchase of diagnostic and chiseling tools;
Minimum of 5 years of experience as a construction equipment mechanic;
Very good knowledge in electrical, electronic and hydraulic mechanics;
Technical knowledge of our machines, such as Merlo, Skytrak and Snorkel;
Participate and develop technical training programs;
Software Technical Support Analyst - Remote
By Xerox At Toronto, Ontario, Canada
Participate in software design decisions against product and software requirements
Basic knowledge with version control such as Global Information Tracker (Git)
Minimum 1-3 year of work experience in software or web development
Software engineering related field or equivalent experience
Review and analyze system specifications
Create and execute test cases, scripts, plans and procedures (manual and automated)
Technical Support Engineer, Trilogy (Remote) - $60,000/Year Usd
By Crossover At Toronto, Ontario, Canada
Growing your product knowledge, in breadth and depth
At least 4 total years of experience in a technical customer support or entry-level engineering role
Technical Support Engineer Key Responsibilities
Impressing customers by solving complex or new problems
Digging deep to discover the root causes and solutions of issues - exploring source code, databases, logs, and traces
Answering the same questions over and over again
Sales Support Specialist, Gfi Software (Remote) - $30,000/Year Usd
By Crossover At Toronto, Ontario, Canada
Previous experience in an operations role
Sales Support Specialist Key Responsibilities
Creating invoices, quotes and orders in our work tracking system
Processing customer orders and returns (RMA)
Reviewing customer accounts to validate their software licenses or payment history
Processing transactions efficiently and accurately
Technical Support Specialist Jobs
By FLSmidth At Timmins, Ontario, Canada
Practice tool management by properly using and caring for tools and equipment.
Your Responsibilities / Key Accountabilities
Manage warehousing activities keeping parts stock according to the inventory.
Preferred is 5 years of experience performing mechanical construction or mechanical repairs of industrial process equipment.
Strong interpersonal, influence, and conflict-resolution skills.
Competitive benefits package including health, dental, disability, life, and voluntary insurance options.
Technical Support Specialist Jobs
By Miipe Quality Solutions At Toronto, Ontario, Canada
·Previous project management or Business Analyst experience or equivalent experience
Background in project management focusing on Agile & Scrum
·Strong analytical skills with deductive reasoning capabilities
·Concrete Self Management capability to work with multi-disciplinary tasks and projects
University, College degree or equivalent experience
A working knowledge of Business Data Assurance team
Customer Support Specialist / Full-Time (Remote)
By Lumos Stratgy At Ottawa West, Ontario, Canada
Stay up-to-date with product knowledge and industry trends to effectively address customer queries
Contribute to a positive team environment by actively sharing knowledge and best practices
Excellent verbal and written communication skills in English (additional language skills are a plus)
Strong problem-solving abilities and a customer-first mindset
Ability to multitask and prioritize in a fast-paced, remote work environment
Previous customer service experience is an asset but not mandatory
Full Time / Customer Support Specialist (Remote)
By Tech Foorti At Winnipeg, Manitoba, Canada
High school diploma or equivalent; additional education or certifications are a plus.
Continuously expand knowledge of company products and services to effectively address customer inquiries.
Strong written and verbal communication skills with exceptional attention to detail.
Excellent problem-solving skills and the ability to think creatively to resolve issues.
Previous experience in a customer service or support role is an asset, but not required.
Flexible remote work arrangement with the ability to work from anywhere in Canada.
Technical Customer Support Specialist (Remote) - Est
By Swift Medical At Toronto, Ontario, Canada
Manage ticket queue efficiently to meet SLA demands
At least 3 year experience engaging directly with end-users to handle and resolve technical problems;
Some experience working in high-growth SaaS startup environments with software release cycles (especially scrum and agile methodologies);
Basic experience querying databases using SQL;
Assist in solutioning and/or developing to automate repetitive internal processes to enhance support delivery;
Build and maintain a library of technical documentation to help accelerate issue resolution;
Technical Support Specialist (Canada-Remote)
By PocketHealth At Toronto, Ontario, Canada
Knowledge or experience with PACS / RIS / EMR is helpful since these are used by the people we support
Experience in Windows OS, Linux, or macOS. We support all kinds of patients & providers, platform agnostic!
Experience with Network admin or Systems admin position is an asset. Sometimes you've just got to check that it's all working
Competitive salary and benefits, including stock options in our fast-growing company
Knowing DICOM or HL7 standards is helpful, for the same reasons as above.
The opportunity to have a direct impact on improving healthcare
Customer Support Specialist / Full Time (Remote)
By WORKOO.NET At Winnipeg, Manitoba, Canada

Are you passionate about providing excellent customer service and helping people solve their problems? Do you thrive in a fast-paced environment and enjoy working remotely? Then we have an exciting ...

Technical Support Team Lead - Remote - Toronto
By Aspire Software At Toronto, Ontario, Canada
Experience working with multiple Windows OS's; Windows 10, Windows Server 2012, Server2016 and Server2019, as well as working knowledge of Linux
MS SQL experience involving query execution, along with a working knowledge of database concepts
Ensure knowledge base is up-to-date and maintained
Computer Science, Math, or Engineering degree, and/or network experience/I.T. experience
Experience working with Windows applications
Experience with a ticket tracking system (preferably TeamSupport)

Are you looking for an exciting new challenge in the tech industry? We are looking for a Remote Technical Support Specialist to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice, and ensuring customer satisfaction. If you have excellent problem-solving skills, a passion for technology, and a commitment to customer service, then this could be the perfect job for you!

Overview A Remote Technical Support Specialist is a customer service professional who provides technical assistance to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting and resolving technical issues, providing technical advice, and helping customers understand how to use products and services. Detailed Job Description Remote Technical Support Specialists are responsible for providing technical assistance to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot and resolve technical issues, provide technical advice, and help customers understand how to use products and services. They must also be able to provide customer service and support, answer customer inquiries, and provide technical support to customers. Job Skills Required
• Excellent customer service and communication skills
• Ability to troubleshoot and resolve technical issues
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Ability to multi-task and prioritize tasks
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Ability to troubleshoot and resolve technical issues
• Excellent customer service and communication skills
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of remote communication tools and technologies
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in customer service or technical support
• Experience in providing remote technical support
• Experience in using remote communication tools and technologies
Job Responsibilities
• Provide technical assistance to customers over the phone, email, or other remote communication channels
• Troubleshoot and resolve technical issues
• Provide technical advice and help customers understand how to use products and services
• Provide customer service and support
• Answer customer inquiries
• Provide technical support to customers