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Regional Customer Service Manager Jobs

Customer Service Manager Jobs
By Walmart Canada At Simcoe, Ontario, Canada
Handle customer and Associate concerns and provide guidance as required.
Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.
Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Customer Service Manager Jobs
By Jagger At Canada
Experience working independently and within a small team, preferably remotely
You have worked with product management-focused tech and understand the voice and challenges of our users.
Serve as our customers’ go-to person by building relationships with key stakeholders and users within our Business tier
Own customer retention by reducing churn, increasing customer adoption, and improving customer satisfaction
Proactively monitor the health of your accounts and engage proactively to ensure optimal engagement
Identify growth opportunities within accounts to increase ARR
Regional Service Coordinator Jobs
By Haulotte US, Inc. At Quebec, Canada
Apply knowledge, experience, training, documentation, communication to make the correct technical diagnosis and provide the right answer to the customer.
Manage customer expectations for open service-related topics ensuring the completion of technical interventions in optimal efficiency and reliability conditions.
Provide reports of his activities to department supervisor/manager to include reporting activities in TSheets.
Work collaboratively with direct manager to provide appropriate technical solutions and identify actions
High School diploma or GED or equivalent experience.
Managing and monitoring all service activities for the K-Customers in assigned territory.
Regional Service Manager - East Canada
By Rinnai Canada At Toronto, Ontario, Canada
Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
·Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
·Previous experience in training/teaching required.
·Minimum of 2 years’ experience in managing a territory preferred
Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
High degree of technical and analytical skills.
Regional Service Manager - East Canada
By Rinnai America Corp At Greater Toronto Area, Canada
This position will manage a territory that includes Eastern Canada; Toronto and surrounding areas.
Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
Previous experience in training/teaching required.
Minimum of 2 years’ experience in managing a territory preferred
Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
Regional Customer Service Advisor
By Bupa At Toronto, Ontario, Canada
Experienced professional with relevant transferable skills and knowledge. A track record of achieving and exceeding targeted business results/KPIs.
Excellent interpersonal, communication and influencing skills with emphasis on achieving results and successful outcomes.
Willingness and eagerness to learn and understand medical conditions in order to expand one’s knowledge to support customers.
Good numeracy skills in order to answer claim or payment related queries accurately.
PC literate and keyboard skills essential with the ability to adapt and learn new operational systems where required.
Effective problem solving and decision making skills, using own initiative.
Customer Service Manager- Dieppe
By Canadian Linen / Quebec Linge At Dieppe, New Brunswick, Canada
2+ years of Customer Service, Account Management, Delivery Driving and/or Sales experience;
2+ years of management experience (including training and development);
Excellent time management and problem-solving skills.
Create presentations and other management-level reports;
Direct, supervise and manage drivers and assigned routes;
Bachelor's degree is preferred but equivalent experience will be considered;
Industrial Customer Service Manager
By Adecco At Hamilton, Ontario, Canada
They are looking for a Customer Service Manager with Industrial experience to join their Hamilton location.
· Bachelor’s or Technologist degree in Mechanical Engineering or Electronics, or equivalent experience
· 5+ years of relevant experience
If you are interested in this Customer Service Manager role please apply now!
· Lead the Service Department and contribute to the improvement of the technical products & processes.
· Ability to work flexible hours
Regional Customer Service Manager – Flights (Based In Kuala Lumpur)
By Agoda At Toronto, Ontario, Canada
Project management certifications (PMP or Six Sigma or equivalent)
Direct responsibility for leading the contact center flight service teams and flight related capabilities across CEG
Experience managing a multi-channel environment (telephone, email, chat, social media) highly preferred
Excellent verbal and written communication skills in English
Excellent listening skills, critical thinker with attention to detail
Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
Customer Service Manager Jobs
By Motion At Regina, Saskatchewan, Canada
5+ years of proven sales or customer service leadership experience
High school diploma coupled with some post-secondary education (preferred)
Polished interpersonal skills, employing tact and diplomacy handling situations and people
Strategic manager of people and personalities to optimize team results
Experience managing and mentoring a customer facing team
Industrial / distribution experience, an asset
Customer Service Manager Jobs
By Quantum Management Services Ltd. At Mississauga, Ontario, Canada
- 5+ years proven experience in customer service management within a manufacturing or related industry preferred
- 2 to 3 years of experience in a management/supervisor/leadership role
- Strong organizational and time management skills
- Prepare regular reports on customer service metrics, sharing insights and recommendations with the management team
- Proficiency in using office software and customer relationship management (CRM) tools
- Manage daily office operations, maintaining an organized and productive workplace environment
Customer Service Manager Jobs
By Carelancer At Ontario, Canada
Stay updated on industry trends and best practices in customer service management.
Bachelor's degree in business administration, management, or a related field.
Proven working experience as a Customer Service Manager
Recruit, Manage and supervise a team of customer service representatives.
Develop and implement customer service policies and procedures to enhance the overall customer experience.
Maintain a high level of product knowledge to effectively address customer inquiries and concerns.
Customer Service Manager Jobs
By 3 Step Recruitment Inc. At Vaughan, Ontario, Canada
Related customer service management experience in manufacturing.
Update management on any concerns and inability to meet scheduled timelines.
Strong verbal and written communication skills.
Our client, a manufacturer of building products is seeking a Customer Service Manager in Vaughan.
Build and lead the customer service department ensuring a highly engaged and motivated team.
Identify training needs for direct reports and ensure the development of the leadership pipeline and the personal growth of team member.
Regional Service Manager (Remote - Vancouver, Bc - Canada)
By Best Western Hotels & Resorts At Brampton, Ontario, Canada
Bachelor’s Degree in Business Administration, Hospitality Management or related field or an equivalent combination of education and experience.
Strong organizational and time management skills.
Provides hotel operations consulting services (e.g., revenue management, sales and marketing and property management) to improve property performance.
Minimum of 5 years hotel General Manager/experience or equivalent.
Ability to attain Best Western Quality Assurance Assessor certification.
Improves member value by providing operational, training, marketing and related property support.
Bilingual Regional Service Relationship Manager
By ADP At Québec, Quebec, Canada
3-5 years of related implementation, project management, account management or operational experience with benefits, HR, payroll,
Bachelor's degree in IT, System Management, Business
Proactively monitor and advise client and Managers on critical issues affecting service delivery.
Manage and monitor action plans in accordance with agreements.
Identify and recommend improvements that benefit the operational model for client and ADP.
Prepare and present operational performance metrics and assist in the planning and coordination of service delivery events affecting both parties.
Customer Service Manager Jobs
By Walmart Canada At Edmonton, Alberta, Canada
Veiller à ce que le rayon soit entièrement approvisionné en marchandises et prêt à accueillir les clients.
Veiller à ce que le prix des marchandises soit correctement indiqué.
Respecter les procédures d’hygiène et de salubrité alimentaire, et suivre les procédures de nettoyage.
S’assurer que les présentoirs sont fixés de manière sécuritaire et adéquate.
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Customer Service Manager Jobs
By Synerion North America Inc. At Toronto, Ontario, Canada

Synerion Inc. is a leading workforce management software company that specializes in providing innovative solutions to help organizations optimize their workforce productivity and efficiency. We are ...

Regional Customer Service Manager, Canada
By Resource Label Group At Toronto, Ontario, Canada
Manages Customer Service teams across locations to ensure alignment with organizational initiatives.
Responsible for supporting and executing customer service and experience strategies.
Bachelor's degree or 5-7 years Customer Service leadership experience within a manufacturing environment.
Broad and deep experience in all aspects of leadership and operations.
Extensive experience with manufacturing ERP systems, preferably Label Traxx and Radius.
Strong communication (written and verbal) and influencing skills.
Regional Service Manager – Crdx (Mississauga)
By Abbott At Mississauga, Ontario, Canada
Be responsible for budget and carefully monitors expenses through efficient use of dispatching and management of overtime and on call scheduling;
Identify, implement and monitor developmental plans for team of 12-14 remote employees per team;
Monitor Team ISO Train requirements;
Manage assigned spare parts at the appropriate inventory level;
Demonstrates strong communication skills with both internal and external customers;
Manage Regional Field Service budget to ensure expense and revenue goals are met;
Customer Service Manager Jobs
By Wazo Furniture At North York, Ontario, Canada
Strong organizational and time management skills
5+ years in a management role.
Post-Secondary Education or a combination of work experience and education
Determine ways of improving systems and processes to provide the best customer experience
Maintain professional and technical knowledge by tracking trends in call and service tickets and implementing improvements
Ensure the team is staffed appropriately to meet all performance requirements