Customer Service Manager Jobs
By Walmart Canada At Simcoe, Ontario, Canada
Handle customer and Associate concerns and provide guidance as required.
Monitors all Front End associates ensuring proper coverage, coordinating breaks as well as providing assistance to outlying registers.
Provides training to Associates on systems and Company procedures, i.e., scanning accuracy, productivity, company programs and initiatives, discounts, EAS system, safety.
Ensures all EAS systems are functioning to standard, i.e. Cashiers deactivating, Greeters handling issues appropriately, completing “Failure to Deactivate” Logs.
Oversees and promotes all company sponsor programs and initiatives, i.e., credit card service, Walmart protection plan, charity initiatives, and discount programs.
Regional Service Manager - East Canada
By Rinnai Canada At Toronto, Ontario, Canada
Provide developmental support to Rinnai’s Regional Service managers and off-site Technical Specialists located throughout North America.
·Minimum 10 years troubleshooting experience with residential and commercial gas water heaters and boiler systems.
·Previous experience in training/teaching required.
·Minimum of 2 years’ experience in managing a territory preferred
Must possess excellent communication skills, both written and verbal, with the ability to present in front of groups.
High degree of technical and analytical skills.
Regional Customer Service Advisor
By Bupa At Toronto, Ontario, Canada
Experienced professional with relevant transferable skills and knowledge. A track record of achieving and exceeding targeted business results/KPIs.
Excellent interpersonal, communication and influencing skills with emphasis on achieving results and successful outcomes.
Willingness and eagerness to learn and understand medical conditions in order to expand one’s knowledge to support customers.
Good numeracy skills in order to answer claim or payment related queries accurately.
PC literate and keyboard skills essential with the ability to adapt and learn new operational systems where required.
Effective problem solving and decision making skills, using own initiative.
Customer Service Manager- Dieppe
By Canadian Linen / Quebec Linge At Dieppe, New Brunswick, Canada
2+ years of Customer Service, Account Management, Delivery Driving and/or Sales experience;
2+ years of management experience (including training and development);
Excellent time management and problem-solving skills.
Create presentations and other management-level reports;
Direct, supervise and manage drivers and assigned routes;
Bachelor's degree is preferred but equivalent experience will be considered;
Regional Customer Service Manager – Flights (Based In Kuala Lumpur)
By Agoda At Toronto, Ontario, Canada
Project management certifications (PMP or Six Sigma or equivalent)
Direct responsibility for leading the contact center flight service teams and flight related capabilities across CEG
Experience managing a multi-channel environment (telephone, email, chat, social media) highly preferred
Excellent verbal and written communication skills in English
Excellent listening skills, critical thinker with attention to detail
Excellent personal and interpersonal skills to interact with a variety of individuals, including building strong partnerships with other departments
Customer Service Manager Jobs
By Synerion North America Inc. At Toronto, Ontario, Canada

Synerion Inc. is a leading workforce management software company that specializes in providing innovative solutions to help organizations optimize their workforce productivity and efficiency. We are ...

Regional Customer Service Manager, Canada
By Resource Label Group At Toronto, Ontario, Canada
Manages Customer Service teams across locations to ensure alignment with organizational initiatives.
Responsible for supporting and executing customer service and experience strategies.
Bachelor's degree or 5-7 years Customer Service leadership experience within a manufacturing environment.
Broad and deep experience in all aspects of leadership and operations.
Extensive experience with manufacturing ERP systems, preferably Label Traxx and Radius.
Strong communication (written and verbal) and influencing skills.
Customer Service Manager Jobs
By Wazo Furniture At North York, Ontario, Canada
Strong organizational and time management skills
5+ years in a management role.
Post-Secondary Education or a combination of work experience and education
Determine ways of improving systems and processes to provide the best customer experience
Maintain professional and technical knowledge by tracking trends in call and service tickets and implementing improvements
Ensure the team is staffed appropriately to meet all performance requirements
Regional Manager, Client Service
By Canada Life At Toronto, Ontario, Canada
Post-secondary education or equivalent work experience.
Demonstrated leadership capabilities; coaching, developing and fostering a high-performance team.
Experience leading and championing change initiatives.
Provide leadership and direction of client-facing service teams
Focus on coaching and development of their teams, and foster a high-performance culture.
Highly adaptable, driven to develop talent and help people be their best.