Program Support Jobs

Excellent time management, organizational, prioritization and decision making skills.

Knowledge of and experience in working with individuals involved within the Forensic Mental Health System and the Criminal Justice System;

A minimum of two years of related experience with people with mental health issues.

University or College education in human services, other related disciplines, or high school diploma and related training.

Demonstrated skills and competence to establish supportive, trusting relationships with stakeholders.

Excellent communication and interpersonal skills.

Knowledge of behaviour management theory, strategies, and techniques

Attend required curriculum training and professional development opportunities. Maintain qualifications and certifications as required by the YMCA and provincial standards

Training/experience/volunteering in a field that relates to the needs of children with Special Needs or differing abilities/diagnosis

Minimum of six months’ experience working with young children

Experience working in a licensed child care setting an asset

Resource Teacher/ Consultant, Early Interventionist, Behavioural Science (i.e. ABA, IBI), Non-Violent Crisis Prevention and Intervention certification or equivalent an asset

Exceptional customer service, task organization and time management skills

Strong technological skills; proficiency in using the MS Office Suite and databases; advance knowledge of Excel is preferable.

High School Diploma and post-secondary education in Office Administration

Minimum 3 years of experience providing administrative services in an office setting

Strong financial literacy with experience in managing and maintaining budgets

Advanced communication skills, both verbal and written

7 years of work experience in project/program management through all phases of the project lifecycle.

Experience working in a program management office is an asset.

Project Management Professional (PMP) designation is an asset.

Degree Business, Business Analysis, Finance, Accounting, or related discipline

3 year experience working at a Program support level

Experience tracking and monitoring at a program level is an asset

Certificate in Project Management or project related experience.

Five years of work experience in project/program management through all phases of the project lifecycle.

Experience working in a program management office is an asset.

Development and maintenance of Project Management Office (PMO) Toolkit, handbook, guides, and templates

Drives and promotes continuous improvement of client’s project management and project delivery methodologies by applying current trends and best practices

Facilitates or co-facilitates project management meetings like scope planning, resource planning, sprint planning and sizing exercises, and lessons learned

Assists with records management, form building, maintenance, and managing mass e-mail services

Coordinates, tracks, and reconciles expenses; submits to ASC Finance team for Workday processing

Reconciles monthly ledgers; investigates irregularities as required in consultation with Assistant Director, Administration and ASC Finance team

Completes student appointments in Workday and resolves any issues with student appointment; generates student hourly reports for program managers

Reviews postings to ensures they meet all co-op requirements in terms of job nature, length, salary range, etc.

Forwards any new employers to Career Educators/Managers or Business Development team for any follow-up

Knowledge of office practices and procedures.

Knowledge and proficiency in relevant software. (Word, Excel, graphic applications)

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

Access to exclusive discount offers and deals for VCH staff

Answer general inquiries related to programs and policies, booking appointments and meetings.

Assist the community/public health nurse, allied health professionals, and other team members in the organization and operation of designated program clinics/services.

Excellent time-management skills with the ability to handle a large volume of clients;

Manage the administrative requirements as dictated by TELUS Health' clinical models.

Benefits plan that fits your individual and/or family needs, as of first day of employment;

Minimum four years of post-masters counselling experience;

Ability to clinically manage high-risk cases, including clients who are a threat to self or others;

Work schedule from Monday to Friday to balance work and personnal life;

Provide data entry, file management, generating of reports, and other database work

Post-secondary education or equivalent work experience

Extensive working knowledge of MS Office Professional and strong computer skills

What your benefits will be - After a 90-day waiting period, will be eligible for 20% Prescription Drug Coverage

Works with the Director, Manager(s), Team Lead(s) to ensure effective communication within the program areas

Maintain, sort and manage incoming electronic correspondence folders

Minimum 5 years of experience in patient support program management

Strong project management skills: ability to stay on top of and lead multiple projects concurrently

Conduct weekly, monthly, and quarterly business reviews with PSP provider management team

Provide initial and ongoing education to PSP field staff and facilitate education of healthcare practitioners regarding PSP offerings

Management of sample distribution and inventory

Proactively assess internal vs. external staffing requirements to optimize PSP offerings while managing costs

Knowledge or experience with abortion support and the kinds of emotional and social issues relevant to abortion care.

Knowledge of the experience of migration by young people in Ontario, including migrant workers and undocumented people.

As it relates to this position, fulfill responsibilities outlined by the agency’s funders.

Participate in the orientation and training of new staff as requested by Executive Director or their Manager.

Demonstrated experience facilitating support groups, including experience with arts-based, story-telling, and other participatory approaches.

Demonstrated knowledge of or interest in reproductive justice and sexual and reproductive health issues for youth.

Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.

Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.

Build, communicate and execute a change management plan.

Experience in business case development, for simple and complex projects with varying levels of ROI and direct / indirect business benefit.

Partner with cross-functional partners to develop & manage budgets and plans for the programs.

Monitoring projects and overseeing project managers to ensure goals are met.

A current valid BC Driver’s License

A Cover letter stating your availability to start in a new position

a current valid BC Driver’s License

Project management including, but not limited, reimbursement programs, compliance and education-based programs and patient support programs

Strong client management experience an asset

Experience in project management experience an asset

Provides input for scheduling to provide adequate staffing; makes recommendations to management for required changes.

Monitors the performance of staff members to assess training needs and requirements.

The Associate Program Manager will also be assigned other duties and tasks as required from time to time.

Considerable experience in providing strategic leadership in financial, information management, information technology, business transformation and workforce planning.

Considerable experience embedding equity, reconciliation, accessibility and inclusion lens into workforce planning, budgeting, programs and processes.

Extensive experience in managing large, complex multi-year operating and capital budgets requiring strict monitoring and compliance.

Considerable experience in leading IT and business transformation processes to enhance service delivery.

Ability to lead and manage enterprise-wise technology related projects and organizational re-restructuring initiatives.

Division & Section: Employment & Social Services, E&SS Business & Financial Supports

Informs supervisor or designated authority of fleet vehicle and building maintenance and repair requirements.

Types general correspondence such as letters, memos, newsletters, forms, reports and documents.

Performs reception duties such as answering telephones, receiving and relaying messages, receiving and directing visitors.

Receives, sorts and distributes incoming and outgoing correspondence such as faxes, mail, couriers, etc.

Receives, records, checks, balances cash transactions, including receiving payments, issuing receipts and maintaining petty cash. Makes bank deposits as necessary.

A current valid BC Driver’s License

Excellent time management and multitasking skills

Experience with proof reading communications and a variety of communication platforms

Experience with advising students on courses and programs selection

Experience with supporting curriculum planning, and academic program delivery

Excellent interpersonal skills with an ability to work in a team environment

Excellent verbal and written communications skills

Informs supervisor or designated authority of fleet vehicle and building maintenance and repair requirements.

Types general correspondence such as letters, memos, newsletters, forms, reports and documents.

Performs reception duties such as answering telephones, receiving and relaying messages, receiving and directing visitors.

Receives, sorts and distributes incoming and outgoing correspondence such as faxes, mail, couriers, etc.

Receives, records, checks, balances cash transactions, including receiving payments, issuing receipts and maintaining petty cash. Makes bank deposits as necessary.

A current valid BC Driver’s License

Patience and clear communication skills for working with individuals who require digital navigation support

Valid Driver’s License, adequate insurance and access to a vehicle to carry out job duties

Clinical work experience, ideally in substance use assessment and treatment, including intake and crisis services an asset

Police Vulnerable Sector Check Requirements

We require the following qualifications:

We prefer the following qualifications:

Excellent time management and multitasking skills

Experience with proof reading communications and a variety of communication platforms

Experience with advising students on courses and programs selection

Experience with supporting curriculum planning, and academic program delivery

Excellent interpersonal skills with an ability to work in a team environment

Excellent verbal and written communications skills