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Product Support Jobs in Nova Scotia

Coordinator - Product Support
By Wabtec Corporation At Ontario, Canada
Bachelors of Engineering, with experience in project management.
Must have 2-3 years of engineering and/or customer service experience.
Effective two-way communication skills, including verbal as well as written forms.
Provides support to business development teams in preparation and development of various proposal materials to meet tight timelines.
Perform all aspects of organizational work.
Support the Project Team in ensuring the systems meet all associated design criteria and specifications per the proposal and the contract.
Product Support Engineer (L2)
By StreetLight At Ontario, Canada
Manage a high volume of inbound requests in a timely and organized manner
Work collaboratively with all teams at StreetLight to ensure a positive experience for customers at all stages of the customer journey
2+ years of experience working in transportation engineering/consulting, transportation agencies, urban planning, or mobility industry
2+ years of experience in a customer facing role required; technical support of customers using a software application is a plus
2+ years of experience working with data manipulation tools, such as well Excel. Comfortable working with data and identifying patterns
Quick learner with problem-solving abilities and a strong understanding of user needs
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Product Support Manager Jobs
By Toromont Cat At Gogama, Ontario, Canada
5 years experience in a managerial position
As a Product Support Manager, YOU will experience:
Competitive total rewards including: wages, benefits, and premiums (as eligible)
Manage all branch parts and service objectives and ensure they are met
Develop and define P&S budgets and reforecasts, manage departmental performance to meet objectives/commitments
Develop, implement and manage improvements in all aspects of product support
Product Support Specialist Jobs
By Atlantic Equipment At Dartmouth, Nova Scotia, Canada
·Coordinating parts and attachment orders and inventory management for Heavy Equipment
Motivated self-starter with excellent inter-personal and communication skills
Qualified candidates will possess the following skills/qualities:
Work with multiple stakeholders in order to provide world class customer satisfaction
Ability to engage and learn basic operation of heavy equipment
Positive attitude and desire to grow with a dynamic company
Product Support Specialist Jobs
By Aquila At Ontario, Canada

What’s In It For You

Are you looking for a job that will challenge you and help you make a difference? Join our team as a Product Support Specialist and help us provide world-class customer service to our customers. You'll be the go-to person for technical support, troubleshooting, and problem-solving. Plus, you'll get to work with cutting-edge technology and be part of a dynamic team. If you're up for the challenge, apply now!

Product Support jobs involve providing technical support to customers who have purchased a product or service. This may include troubleshooting, answering questions, providing advice, and helping customers to get the most out of their product. To become a Product Support specialist, you should have a strong understanding of the product or service you are supporting, as well as excellent customer service skills. You should also have a good understanding of computers and technology, as well as the ability to troubleshoot technical issues.

Product Support Skills required for your resume and career include:

• Excellent customer service skills
• Knowledge of the product or service being supported
• Ability to troubleshoot technical issues
• Knowledge of computers and technology
• Ability to communicate effectively
• Ability to work independently and as part of a team
• Ability to work under pressure
• Good problem-solving skills
• Attention to detail

Product Support Knowledge for your resume and career include:

• Knowledge of customer service principles and practices
• Knowledge of product or service being supported
• Knowledge of computers and technology
• Knowledge of troubleshooting techniques
• Knowledge of customer service software
• Knowledge of customer service policies and procedures

Product Support Responsibilities for your resume and career include:

• Responding to customer inquiries and requests
• Troubleshooting technical issues
• Providing advice and guidance on product or service usage
• Updating customer records
• Escalating customer issues to appropriate personnel
• Documenting customer interactions
• Maintaining customer satisfaction

Product Support Experience for your resume and career include:

• Experience working in customer service
• Experience working with computers and technology
• Experience troubleshooting technical issues
• Experience working with customer service software
• Experience working with customer service policies and procedures

Product Support Qualifications for your resume and career include:

• Bachelor’s degree in a related field
• Certification in customer service
• Certification in product or service being supported
• Certification in computers and technology

Product Support Educations for your resume and career include:

• Bachelor’s degree in a related field
• Certification in customer service
• Certification in product or service being supported
• Certification in computers and technology
Tools that help Product Support work better include customer service software, troubleshooting tools, and knowledge bases. Good tips to help Product Support do more effectively include staying organized, staying up to date on product or service changes, and staying in communication with customers. Common Product Support interview questions include questions about customer service experience, technical troubleshooting experience, and knowledge of the product or service being supported.