Part Time Lumber Customer Service Jobs in Montréal, Quebec

Deliver exceptional and memorable experiences while building and cultivating relationships with customers to drive brand loyalty.

Expert at product knowledge & procedures & meet or exceed Key performance metrics

Training will be done online/classroom using interactive software, in our Head Office Campus or remote classes using Microsoft Teams.

Must complete with success (85%) knowledge quizzes and final test throughout the training

Strong Computer skills, work ethic, autonomy, and flexibility.

Recognition programs to showcase your talent!

Strong interpersonal, organizational and time management skills are necessary.

Ability to work from home offering a strong internet signal, and uninterrupted, secure workspace.

Conduct outbound Customer calls to ensure post-sale satisfaction and offer cross-sell opportunities.

Liaise with store managers, district and regional staff as required to resolve customer inquiries and concerns.

Minimum of at least 1 years’ experience in a customer service environment.

Exceptional written and verbal communication skills are essential.

Strong project management skills with ability to coordinate multiple stakeholders and streams of work for grant mandates.

2-3 years’ of progressive experience in grant writing

Computer and digital literacy, including excellent internet research skills and proficiency in MS suite (Excel, Word, and Microsoft Teams).

You thrive in a remote-first, virtual work environment.

Share your intended service offering and agree on service agreement conditions and contract.

Generally, here’s what the engagement experience looks like…

Excellent written and verbal communications skills.

First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.

Sound analytical thinking, planning, prioritization, and execution skills.

Extended Health and Dental Benefits for Full Time Employees with minimal premiums.

Provide award-winning service and build enduring, quality relationships with customers.

Demonstrate effective comprehension of all security procedures and regulations.

Strong computer skills including knowledge of Microsoft Office (Word, Excel) as well strong typing skills;

Must be perfectly bilingual (English and French), written and spoken. Knowledge of Spanish is a strong asset;

Experience working within a fast paced retail, sales and/or call center environment;

Exceptional verbal and written communication skills;

Good interpersonal skills and an ability to work independently and in a team environment;

Strong leadership skills and able to deliver results;

Excellent written and verbal communications skills.

First Aid, CPR, TDG WHMIS certification and Air to Ground License an asset.

Sound analytical thinking, planning, prioritization, and execution skills.

Extended Health and Dental Benefits for Full Time Employees with minimal premiums.

Provide award-winning service and build enduring, quality relationships with customers.

Demonstrate effective comprehension of all security procedures and regulations.

Thinking quickly and offering suggestions

Opportunities for fast career advancement

Years of service Recognition program

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Coming up with great ideas to solve problems

Experience providing excellent customer service preferred

4 weeks of fully paid, hands-on training

Job security with guaranteed hours (various shifts)

Secure building with key fob access and free parking

NO SALES or Surveys, just helping people!

Growth opportunities - We have strong, steady growth and always look internally for promotions first

1 year experience in customer service or call centre environment (preferred).

Superior verbal and written communication skills.

Experience in retail is an asset.

Excellent problem-solving and organizational skills.

Knowledgeable on various social media platforms.

Answers customers’ enquiries relating to in-store customer issues, product availability, online shopping assistance, shipping issues and tracking, promotions, returns, etc.

Previous experience working in a Call Centre or other customer service-related employment is considered an asset.

Assists with projects including document preparation, marketing items and promotional pieces.

Processing medicals documents during the e-filing procedure.

In-clinic filing for all medical paperwork kept at the Saskatoon office.

Answers incoming phone calls for the Call Centre, as well as responds to emails sent to [email protected]

Books appointments and completes all accompanying documentation including processing payment for services rendered.

Feel comfortable working around the public and handling customer service complaints and possessing conflict management skills.

Possess excellent organizational, interpersonal, written, and oral communication skills.

Possess excellent cash handling skills.

Be able to work in a fast-paced, computerized environment, multitask and have good problem-solving skills.

Previous experience in a similar role

Miscellaneous duties as assigned by manager and supervisor.

Provide world-class service to customers by actively listening, asking the right questions and offering the best possible solution

Use excellent communication skills to professionally and courteously interact with our customers over the phone in the call center

Must have 1-2 years of experience in customer service

Proven customer service skills, a track record of success in a client-focused, target-driven performance culture

Strong problem-solving skills and ability to deal with customers tactfully and effectively in a fast paced environment

Free 407 ETR usage (taxable benefit)

Experience providing excellent customer service preferred

Flexible Scheduling to work around your schedule!

Starting pay of $16.50 an hour, $17.50 an hour starting pay for night shift.

Days, Swings, and Evening shifts available

4 weeks of fully paid, hands-on training

Job security with guaranteed hours (various shifts)

1 year experience in customer service or call centre environment (preferred).

Superior verbal and written communication skills.

Experience in retail is an asset.

Excellent problem-solving and organizational skills.

Knowledgeable on various social media platforms.

Answers customers’ enquiries relating to in-store customer issues, product availability, online shopping assistance, shipping issues and tracking, promotions, returns, etc.

Training programs to build new and transferable skills and achieve certifications

Create an amazing customer experience at the checkout or the customer service counter

Respond to questions and share your product knowledge

Ensure store signage is accurate and open box items are appropriately marked

Ensure shelves and displays are well-stocked and organized

Complete pre-opening and post-closing tasks

Training programs to build new and transferable skills and achieve certifications

Create an amazing customer experience at the checkout or the customer service counter

Respond to questions and share your product knowledge

Ensure store signage is accurate and open box items are appropriately marked

Ensure shelves and displays are well-stocked and organized

Complete pre-opening and post-closing tasks

Training programs to build new and transferable skills and achieve certifications

Create an amazing customer experience at the checkout or the customer service counter

Respond to questions and share your product knowledge

Ensure store signage is accurate and open box items are appropriately marked

Ensure shelves and displays are well-stocked and organized

Complete pre-opening and post-closing tasks

1 year experience in customer service or call centre environment (preferred).

Superior verbal and written communication skills.

Experience in retail is an asset.

Excellent problem-solving and organizational skills.

Knowledgeable on various social media platforms.

Answers customers’ enquiries relating to in-store customer issues, product availability, online shopping assistance, shipping issues and tracking, promotions, returns, etc.

Training programs to build new and transferable skills and achieve certifications

Create an amazing customer experience at the checkout or the customer service counter

Respond to questions and share your product knowledge

Ensure store signage is accurate and open box items are appropriately marked

Ensure shelves and displays are well-stocked and organized

Complete pre-opening and post-closing tasks

Thinking quickly and offering suggestions

Opportunities for fast career advancement

Years of service Recognition program

Supporting temporary workers through PNP (some conditions may apply)

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Thinking quickly and offering suggestions

Opportunities for fast career advancement

Years of service Recognition program

Performing at a quick pace while having fun

Working as part of a team to accomplish daily goals

Coming up with great ideas to solve problems

Health and Dental Benefits for Full Time associates

Ensure customers receive products and services requested in a timely and accurate manner

Act as a liaison between customers, Project Support Centre, Kitchen Designers, Home Depot Associates, vendors, installers and third party agents

Profit Sharing and Stock Purchase Plan

Paid Training & Career Development