Register
Recruit Create CV

Network Technical Support Jobs

Technical Support Manager Jobs
By ThoughtFarmer At Vancouver, British Columbia, Canada
Training and development. Conduct training sessions to enhance our support team's technical expertise, product knowledge, and service skills.
Customer issue management. Manage complex escalated customer issues, ensuring they're resolved quickly and surpass our service level agreements (SLAs).
Reporting. Craft insightful reports on team performance and customer satisfaction for management.
Customer advocacy. Represent and champion our customers within ThoughtFarmer, bringing insights to refine our offerings.
Inter-departmental collaboration: Work with other departments to create a consistent and cohesive customer experience.
Bachelor's degree (or equivalent work experience) in Computer Science, IT, or a related field.
Technical Support Manager Jobs
By Scoop Solar At Canada
Experience with help desk ticketing and customer knowledge base systems
Logical thinker with strong deductive skills
Manage the Scoop Help Desk Ticketing System and respond to customer inquiries in a timely manner
Previous experience as a technical support specialist for a B2B software as a service company
Strong problem-solving skills and attention to detail
Nice to have: experience setting up support software such as Freshdesk and Intercom
Network Technical Specialist Jobs
By PrecisionERP Incorporated At Greater Winnipeg Metropolitan Area, Canada
5 years working knowledge of Cable management services in data centers and communication rooms
5+ years working knowledge of cable management services in data centers and communication rooms
Cable management services in data centers and communication rooms
5 years experience in planning and executing replacement installations of chassis network switches
5+ years experience in planning and executing replacement installations of chassis network switches
Proven experience in superior customer service delivery and support
Technical Support (Elevators & Lifts)
By RAM Elevators & Lifts, Inc. At Edmonton, Alberta, Canada
Other technical support activities assigned by the Team Lead/Management.
Experience and working knowledge of the lifts and elevators is an asset
Must have at least 3-4 years customer service experience
Knowledge of mechanical aspects in terms of manufacturing e.g. reading blueprints, troubleshooting, customer service preferable.
Knowledge of electronics, component identification, troubleshooting, understanding basic circuits is an asset
Strong interpersonal and teamwork skills
Installation Technical Support Jobs
By dormakaba At Montreal, Quebec, Canada
Supports Manager in leading, coaching and developing the installation team.
Staying up to date on product knowledge, process, etc.
Manages daily tasks (lunches, phone schedules, Back Office and general daily tasks)
Minimum 1-year experience in customer service and technical support, in call center
Organized, Multi tasks & call control skills.
Answers technical inquiries received from external and internal installers and customers through telephone or emails [during normal business hours]
L1/L2 Technical Support
By Procom At Candiac, Quebec, Canada
L1/L2 Technical Support - Bilingual English/French – Mandatory Skills
Fournir un soutien technique de niveau 1, tout en se penchant vers le niveau 2;
Expérience dans l'imagerie d'ordinateurs portables et de bureau;
Connaissance des appareils Apple (iPhone et iPad) IOS (sauvegarde et restauration);
Soutenir les utilisateurs à distance (téléphone, chat, email et canaux de communication vidéo) au Canada;
Soutenir à la fois le responsable informatique et l'administrateur système dans la tâche quotidienne.
Fredericton Administrative Support (Clinical) (1025) Pcn 9150674 [Horizon Health Network]
By CareerBeacon At Fredericton, New Brunswick, Canada
Ability to attend work on a regular basis.
Ability to perform the duties of the position.
Transcription testing may be required
Processing referrals, requests and other medical documents and forms
Transcribing, proofreading, and editing reports
Creating, editing and formatting documents
Technical Sales Support Jobs
By TripSpark Technologies At Mississauga, Ontario, Canada
Direct proposal management experience in high-tech industry is preferred.
APMP (Association of Proposal Management Professionals) certification is an asset.
Assist in owning the management of multiple proposals and their lifecycles, with a focus on project management and quality assurance.
Advise management on proposal matters.
Experience in technical writing proposals for education or other key verticals an asset.
Simultaneously manage multiple RFP responses on tight schedules and under elevated pressure.
Network Support Analyst Jobs
By MSI Corp At Mississauga, Ontario, Canada
Experience with Internet-facing firewalls, with knowledge of Fortigate firewalls being a plus.
Familiarity with traffic shaping and bandwidth management techniques.
Key Responsibilities & Job Duties:
Support internet connectivity for retail stores, including remotely troubleshooting with non-technical store employees.
Manage network security by monitoring ports and devices, granting and removing access as required.
Minimum of 3 years experience working as a Front-Line Network Support.
Manager, Technical Support Jobs
By Bath Fitter At Saint-Eustache, Quebec, Canada

The Technical Support Manager will lead the technical support team and ensure smooth and efficient operations of technical support services for the organization. The successful candidate will oversee ...

Technical Support Associate Jobs
By Secureframe At Canada
Experience with AWS technology, including using compute, networking, storage, and database AWS services as well as AWS deployment and management services
Become a technical product knowledge expert on our platform with guidance from our team members.
2+ years of experience in technical customer support
Experience supporting and troubleshooting cloud environments (AWS, Azure, GCP) and other SaaS tools (GitHub, Atlassian, HR software, etc.)
Can meet customers where they are in terms of a technical knowledge standpoint.
Medical, dental, and vision benefits for you and your dependent(s)
Network Support Specialist Jobs
By Quarry Consulting At Greater Ottawa Metropolitan Area, Canada
Work experience administering server OS patching deployments using Microsoft System Configuration Manager. (SCCM)
Work experience in a VMWare ESXi/vSphere environment 6 and higher upgrading VMware Tools, deploying Virtual Machines, and creating Virtual Machine templates.
Work experience installing, configuring, and administering Red Hat Satellite.
Work experience working with scripting languages (BASH and/or Python and/or PowerShell and/or PowerCLI).
Current Linux and/or VMware certifications
Work experience installing, configuring and administering Microsoft Windows Server Update Services (WSUS).
Manager, Technical Support Jobs
By Airbus Helicopters At Ontario, Canada
Manage the administration of all phases of the technical and quality requirements of AHCA
Operational management including budgeting and execution of performance metrics/targets
Receive a competitive salary and a wide host of benefits
Establish goals and objectives for Technical Support in line with promoting superior customer technical experience
Coordinate and instruct Technical Representatives on the latest business/operation requirements
Strong experience in creating and monitoring the financial operations of a Technical Support type program
Manager, Technical Support Jobs
By Fundserv At Toronto, Ontario, Canada
Strong experience with case management tools (ServiceNow CSM is a definite asset).
Post-secondary education with 5+ years of experience in customer technical support and 3+ years of experience managing a team.
Knowledge of ITIL/ITSM concepts and practices (certification is an asset)
Knowledge of Fundserv standards and or/ investment fund industry experience is an asset
Assess and optimize the use of existing and new technology tools to maximize team efficiency and member experience.
Participate in technology transformation projects to ensure Technical Support requirements and activities are identified and integrated into the production readiness phase.
Technical Support Jobs
By KORE At Winnipeg, Manitoba, Canada
Experience working with Customer Relationship Management (CRM) tools
Excellent customer service skills and experience working in a support organization
Experience working with wireless providers
Responsibilities Of This Position Include
First line of customer support
Respond to customer requests for support via ticket and phone
Customer Technical Support Jobs
By Aquent At Canada
• Create and maintain incident management requests to product group or engineering group
• Responsible for the customer support experience
• Provide ramp activities, knowledge sharing, technical coaching and mentoring
• 3+ years technical support, technical consulting experience, or information technology experience
• Experience in any RDBMS or an understanding of general RDBMS concepts would be considered a plus.
• Experience with any NoSQL database systems like Mongo DB, Cassandra DB, etc.
Customer & Technical Support Jobs
By Recruit Action inc. At Saint John, New Brunswick, Canada
Proactively communicate the benefits of diagnosing and resolving issues.
Contribute to knowledge systems to enhance solutions provided to customers.
Provide feedback on policies and procedures to continuously improve customer experience.
Maintain product and software knowledge.
Focus on performance - measured by providing great experiences and resolving technical issues through good business decisions in each interaction.
Experience troubleshooting technology issues such as Xbox, PlayStation, mobile devices, software, computers, printers, etc.
Technical Support Jobs
By Cardinal Couriers At Mississauga, Ontario, Canada
Ability to develop strong and positive relationships with staff, management, and clients.
Minimum 2-3 years of experience in a related work environment
Working knowledge of .net environment, Web Services and SQL 2005/2008 databases.
Hands on with a sense of urgency, ability to prioritize deliverables and manage multiple priorities.
Strong written and verbal communication skills required to communicate at all levels of the organization.
Group health benefits including disability and life insurance.
Technical Support Technician Jobs
By Phoenix HR Service At Scarborough, Ontario, Canada
·Customer relationship management: Maintain a positive and professional relationship with customers, ensuring their satisfaction with our services and solutions.
·Escalation management: Identify and escalate complex technical issues to senior technicians or appropriate teams, ensuring timely and effective resolution.
·Problem-solving skills: Strong analytical and problem-solving abilities to diagnose and troubleshoot technical issues independently or collaboratively.
·Time management: Ability to prioritize and manage multiple tasks effectively, meeting deadlines and maintaining attention to detail.
·Remote support: Utilize remote access tools to troubleshoot and resolve customer issues efficiently, ensuring minimal disruption to their operations.
·Knowledge base development: Contribute to the creation and maintenance of technical support documentation, including FAQs, troubleshooting guides, and knowledge base articles.
Network Technical Support Technician
By Interior Health Authority At Kelowna, British Columbia, Canada
Employee & Family Assistance Program
Employer paid vacation-Medical Services Plan
Extended health & dental coverage
Configures, tests, installs and maintains network equipment, servers, PCs, terminals, printers and interfaced instruments, telephones and telephone network equipment.
Performs other related duties as assigned.