It Network Infrastructure Support Jobs

Possess excellent problem-solving, communication, and interpersonal skills

Strong knowledge of servers’ hardware (Dell preferred);

Knowledge of computer security procedures and protocols;

Knowledge at advance level Microsoft Office Suite of products.

Microsoft Certifications like MCP, MCSE are required;

VMWare certification would be an asset.

Strong working knowledge and experience with a multi-site network environment. Including: LAN, WAN, VPN, MPLS, SD-WAN, and WI-FI

Assist with user identity and device management

Preference for IT-related Post Secondary Education or real-world hands-on experience

Evaluate and recommend necessary changes in security, performance tuning, infrastructure design, and monitoring requirements to meet business needs.

Assist with strategic plans of IT and IT network infrastructure plus operational aspects of application execution within infrastructure for business requirements

Coach and mentor team members to help with cross-training and knowledge gap closure

Strong leadership, communication, and stakeholder management skills.

Project management, ITIL, and/or change management certifications are preferred

Report progress and status updates to senior management and stakeholders on a regular basis.

Budget, financial and contract management according to IT PMO, Corporate and Divisional standards

Shape, lead and manage the IT / OT cybersecurity convergence program to ensure the program objectives are met

Develop and manage relationships with key vendors and partners to ensure successful delivery of the program.

Knowledge of Okta IdP, SAML integrations, SCIM user lifecycle management

Experience with IAM (Identity and Access Management)

Experience with SSO, Identity Federation, User Lifecycle Management, SAML, SCIM integrations

Define IAM (Identity and Access Management) policies

What will you need to succeed? | Skills and Experience Required

2 to 7 years of relevant experience

Advanced analytical skills, and knowledge of project delivery framework, application development, and/or program management experience

University degree in Information Systems Management, Information Technology, or Computer Science, or an acceptable combination of education and relevant experience

10 years of progressive IT management experience, with a deep understanding of enterprise infrastructure architecture and implementation

An influential leader with strong analytical and problem solving skills, in conjunction with sound judgment, staff management and teambuilding skills

Benchmark, analyze, report on, and make cost-effective recommendations for the improvement of the IT infrastructure and IT systems to senior management

Work experience in a GxP or ISO9000 environment, and PMP certification are assets

Superior business acumen, planning/organizing, strategic thinking, team management, communication and presentation skills

Well versed in change management and communications experience (ADKAR)

6 – 10 years’ demonstrated managerial/leadership experience of a function with a focus on professionalism, teamwork, development and business impact

Manage by the numbers and proactively pass this discipline to your team

Support business case and IRR analysis for all projects, initiatives and spend; manage balance between internal and external resources

Manage critical vendor relationships in conjunction with IT Procurement Manger for required to deliver infrastructure programs and service levels

*Expert level trace analysis skills are a must

*Experience supporting a large and complex network environment, preferably with adequate operational hands-on experience

*Experience in exploring and implementing automation for Proactive monitoring and reducing incident resolution time.

*Deep technical knowledge for platforms and the way applications interact with the network are a must.

*The technical skills need to be wide and deep.

Important note: *Flexible with on call & rotation and shift timing

Analyze and document reported issues and outages - determine severity and impact of reported issues, and begin incident management process

Create and maintain documentation in the Service Management tool

Python, Andible automation skill will be additional benefit

Hybridmode: 3 days from the office and 2 days remotely

Document solutions into Knowledge Base articles to improve service delivery and quality

Use of Remote support and desktop sharing technologies

College diploma in network management or Bachelor's degree in computer science;

CCNA and/or CCNP certification(s), considered an asset;

Minimum of 5 years of experience in enterprise systems administration;

In-depth experience with Cisco switches, routers, firewalls and other related network monitoring tools;

In-depth knowledge of virtualization environments, including VMware;

In-depth knowledge of Windows Server and Linux operating systems;

Excellent knowledge and hands on experience for the below technologies

Sr. Account Manager - Enterprise Business

America's Most Honored Businesses (Top 10%)

Awarded by USPAAC for Fastest Growing Business in the US

12th Fastest Growing Staffing Company in USA by Staffing industry Analysts in the US (2020, 2019, 2020)

Fastest 50 by NJ Biz (2020, 2019, 2020)

Coordinate with necessary stakeholders to enact infrastructure changes, including network upgrades and the management of remote “Global Protect Client” VPN software

Responsible for monitoring network to ensure network availability to all system users. Education/Experience

Strong ability to work independently and manage one?s time. Strong ability to identify, interpret and evaluate system and network requirements.

Remote Support Experience through tools such as Windows Remote Assistance a plus

Manage account requests and configuration, working with remote teams supporting active directory.

Major Job Duties and Responsibilities:

Advanced analytical skills, and knowledge of project delivery framework, application development, and/or program management experience

University degree in Information Systems Management, Information Technology, or Computer Science, or an acceptable combination of education and relevant experience

10 years of progressive IT management experience, with a deep understanding of enterprise infrastructure architecture and implementation

An influential leader with strong analytical and problem solving skills, in conjunction with sound judgment, staff management and teambuilding skills

Benchmark, analyze, report on, and make cost-effective recommendations for the improvement of the IT infrastructure and IT systems to senior management

Work experience in a GxP or ISO9000 environment, and PMP certification are assets

Strong leadership, communication, and stakeholder management skills.

Project management, ITIL, and/or change management certifications are preferred

Report progress and status updates to senior management and stakeholders on a regular basis.

Budget, financial and contract management according to IT PMO, Corporate and Divisional standards

Shape, lead and manage the IT / OT cybersecurity convergence program to ensure the program objectives are met

Develop and manage relationships with key vendors and partners to ensure successful delivery of the program.

Share knowledge with team members & participate in various learning-sharing activities

Strong oral and written communication skills in both French and English

Strong problem solving and troubleshooting skills

Autonomous – comfortable exercising independent judgment in performing job duties

Excellent Network skills with LAN, WAN and Core networks

Excellent knowledge of Cisco Firewalls, Routers, Layer 2/3 Switches and VLAN’s as well as Wireless technologies

Proven experience as a Service Engineer or similar role, with a strong focus on infrastructure and deployment management.

Familiarity with Azure Container Apps, including provisioning and management.

Stay up-to-date with industry trends and best practices in infrastructure management and deployment methodologies.

Familiarity with Azure Container Apps and its deployment and management processes is highly desirable.

Design, deploy, and maintain infrastructure solutions in line with business requirements.

Manage and troubleshoot deployments, ensuring high availability and optimal performance.

Implement robust alerting framework & update management for cloud components

Help plan & drive adoption of Infrastructure-as-code approach to cloud management

Provide technical guidance, advice, and assistance to other members of the team as required, including managed service partners

Work with project & development teams to assess technology and hosting requirements for mission critical systems

Utilize technical knowledge to drive the delivery of scalable & secure infrastructure resources

Ability to work independently, lead projects, and negotiate business requirements against technical constraints

An opportunity to gain further experience working on a large infrastructure overhaul

Hands on experience implementing network infrastructure

Experience with Windows Servers and VMware

Potential to join our global client on a permanent basis after a successfully completed 6-month contract

Possess a strong understanding of wireless/wired networking administration principles

Strong understanding of Cisco Switches and Palo Alto Firewalls

Securiv is excited to announce that we are hiring technicians and engineers for our Managed Services practice.

- To provide business level IT support to our Managed Services and Professional Services clientelle

- 2 years experience in Windows workstation/server problem solving and maintenance/care

- Microsoft 365 Administration experience is beneficial

- Understanding and experience of virtual infrastructure, specifically Hyper-V and VMWare.

- Salary position in a hybrid role that will be remote/onsite 70% of the time

Define and develop network infrastructure capabilities required to enable business initiatives including reliable network, zero trust device management, and remote access.

Manage demands from projects and technology upgrades including recommendations for vendor tools/solutions and global alignment of networks and devices.

Manage oversight of complex network and infrastructure operations processes based on a combination of vendors, custom solutions, and internal resources.

Develop clear product KPIs based on key insights and mature capabilities with a continuous improvement mindset.

Seasoned technology leader with 5+ years’ experience delivering large and complexed enterprise cloud-based solutions with a cloud first engineering mindset.

8+ years direct work experience across a variety of Infrastructure engineering / operations disciplines.

Understanding of QoS and Multicast Management as it pertains to Multimedia Networking is an important asset

Manage and prioritize multiple tasks to meet deadlines and service level agreements (SLAs)

Diploma or higher in Computer Science, Information Technology or equivalent experience

2+ years of experience in technical support, with data networking experience

Experience troubleshooting networking protocols such as TCP/IP, DNS, DHCP, and VLANs

Knowledge of virtualization technologies such as VMware or Hyper-V