MyRequest Support II Jobs

Prepares, compiles, and verifies data.

Receive and route telephone calls and provide general information.

Sort and route correspondence. She welcomes, informs and guides people inside the college.

Use the information and communication technology tools made available in connection with the work to be done.

If necessary, it performs any other related duties.

International company established for more than 60 years;

Must have extensive knowledge and working experience with personal computers (hardware, software and applications such as Word and Excel);

Must possess strong problem solving skills;

Must have good written and verbal communication skills;

Amanda and/or PeopleSoft functional experience is a definite asset;

Only those applicants selected for an interview will be acknowledged

We offer a smoke-free office environment

A minimum of 1 year experience.

Experience with PeopleSoft is an asset.

Creating and maintaining accurate files, databases, and records;

Managing advisors’ calendar bookings and schedules;

Collecting content and publishing the Student Newsletter;

Ordering office supplies and maintaining inventory;

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion.

Advises lab managers on back-up systems, data security, and assists with disaster-recovery plans in labs.

Assists users, both remotely and in-person, to diagnose and resolve problems, escalates when necessary, and documents problem status and action taken.

Maintains appropriate professional designations and up-to-date knowledge of current information technology techniques and tools.

Problem determination, escalation, and resolution of requests made to the department helpdesk.

Performs analysis, diagnosis, and resolution of complex desktop problems for users, recommends and implements corrective solutions as needed.

Provide feedback and recommendations to senior management regarding customer needs and system improvements.

Participate in special projects and perform other duties as assigned by the Senior IT Manager.

Strong communication skills (oral and written) in French and in English.

Knowledge of network operating systems, including Windows Server.

Experience in configuring and troubleshooting hardware, software applications, printers, etc.

Minimum 2 years of experience in technical support or related role.

Strong interpersonal skills: communication with physicians, pathologists and other healthcare professionals are required

Must have experience working as Administrative Support II in Anatomic Pathology within the last 12 months

Experience with Cerner Millennium and/or Vantage is an asset

Experience with filing is an asset

Knowledge of anatomy and medical terminology.

As workload demands and operational requirements shift, the location, dates and/or hours of work may be changed

Familiarity with Microsoft Office, especially excel and various project management approaches.

3+ years of consulting experience.

Excellent communication, accounting and organization skills.

Microsoft Project or Primavera P6 experience

Experience collecting field data for environmental disciplines such as wildlife, terrestrial ecology, soils, wetland and aquatic biology, or hydrology.

Assistant Project Manager, Environmental Assessment

· Sounds knowledge and understanding of Audit trail and 21 CFR Part 11

· Support project throughout detailed design, commissioning, and qualification activities.

· 5 to 8 years of experience in Allen Bradley control systems, Robotics and Vision Inspection Systems.

· Knowledge of industrial communication protocols like Ethernet/IP, OPCUA, Ethernet/TCP/IP and conventional signals (4/20 mA)

· Very good knowledge and understanding of using Rockwell Asset Center

· Very good knowledge and understanding of different motion controllers and Robotics like Kuka, Omron, and Fanuc

Specific Responsibilities (but not limited to):

ATM staging, installs and removals

Loading and transport of ATMs to and from sites

Troubleshooting and repairs of ATMs in the field

Maintaining of on-board part inventory

Documentation and processes related to the ordering and movement of parts

Learn and maintain in-depth knowledge of Payroc Products and various Systems used by the team

4+ years of experience in customer service and/or business operations resolving technical and non-technical client queries

Experience in the Payments industry is highly preferred

Post-secondary education in Accounting/Business; Bachelor’s degree preferred

Excellent written and verbal communication skills in English and French required

Detail-oriented, resourceful and have good analytical and problem-solving skills

Related post-secondary education (E.g. Medical Office Assistant, Unit Clerk)

Provides support to Client Services by manages a large volume of calls though the patient appointment line

Excellent interpersonal and communication skills with a focus on client service and public relations.

Flexibility to meet operational requirements including hours of work and location.

Minimum 6 months of customer service experience is required.

Experience in a call-center environment is required.