Field Support Associate (Ii) - Saskatchewan

About NCR

NCR Corporation (NYSE: NCR) is a leading software- and services-led enterprise provider in the financial, retail and hospitality industries. NCR is headquartered in Atlanta, Georgia, with 36,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries.

Position Overview:

Reporting to the National Operations manager, the successful incumbent would be responsible for ATM staging, installs, removals, repairs and related tasks to support the team and regular business operations. This position is based out of Regina, Saskatchewan.

Key Relationships: Merchant Customers / Dispatch Dept. / DC Support Centre

Education: High School diploma. College diploma or university degree is a strong asset.

Experience and Skills: Solid technical ability, basic computing and networking abilities, MS Office

Specific Responsibilities (but not limited to):

• Loading and transport of ATMs to and from sites
• Communicate and resolve issues with merchants while at site
• Maintaining of on-board part inventory
• Special projects as assigned
• Proper recording of serials numbers and hardware information for deployed devices
• Documentation and processes related to the ordering and movement of parts
• Care and control of company vehicle and ensuring maintenance is up to date
• Clean and re-decal ATMs in the field, applying new branding and installing and promoting signage
• Troubleshooting and repairs of ATMs in the field
• ATM staging, installs and removals

Core Competencies:

• Organized
• Professional conduct and appearance
• Excellent communications skills
• Physically fit – able to lift 45 kg (100lbs), stand and/or sit for long periods of time, and be able to bend/ twist
• Clear criminal record
• Flexible and adaptable to meet the demands of the business and to handle change
• Punctual
• Flexibility for out-of-town travel, overnight trips and on-call rotation
• Strong customer service skills
• Good driving record
• Ability to work unsupervised
• Strong technical aptitude

Offers of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

Integrated into our shared values is NCR's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR has an ongoing responsibility to respect and support a globally diverse environment.

Statement to Third Party Agencies

To ALL recruitment agencies: NCR only accepts resumes from agencies on the NCR preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR employees, or any NCR facility. NCR is not responsible for any fees or charges associated with unsolicited resumes.