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Member Service Specialist Jobs

Morning Member Service Coordinator
By SwimRVA At Richmond, British Columbia, Canada
Assist operations staff with morning duties and responsibilities including opening procedures.
Starting wage $16.34/hour, $34,000/annual based on level of experience
American Red Cross First aid/CPR/ AED and Oxygen certification
Customer Service oriented with a passion to serve, creatively problem solve and build strong relationships
Perform all member service duties
Assists with training needs of Relationship staff
Member & Guest Service Specialist
By Richmond Olympic Oval At Richmond, British Columbia, Canada
Coordinate with the Member & Guest Experience Manager, to ensure the completion of key tasks.
Experience in database and facility registration software; working knowledge of Xplor Recreation/PerfectMind and Mind Body Online preferable.
The qualifications and skills you bring to this role include:
Responsible for providing an excellent customer experience to all members and guests of the Richmond Olympic Oval.
Provide support to all areas of the Member & Guest Experience department.
Provides support to the Account Maintenance Clerk, assisting with processing membership holds, cancellations, and declined payments.
Assistant Manager Member Service - Taylor Plaza
By Servus Credit Union At Red Deer, Alberta, Canada
Post-secondary education in Finance (or related studies)
Benefits that lead the field
Financial benefits available immediately (reduced Loan and Credit Card rates, etc)
Full package of health and wellness benefits
4 years of retail banking experience and your high school diploma
Motivating and coaching employees to find opportunities to shape members financial fitness
Member Relations Specialist Jobs
By Atlantic Economic Council At Halifax, Nova Scotia, Canada
Required skills, abilities, and knowledge
The member relations manager may be requested to attend the Atlantic Economic Council events for recruitment and engagement purposes.
3+ years’ experience in a business development, sales, fundraising or industry environment are a must.
Post-secondary education in business, marketing or related fields is an asset.
Self-starter with demonstrated skills in taking initiative, problem-solving, negotiating and driving results.
Capable to work in a fast-paced team environment to leverage diverse skill sets to achieve common goals.
Supervisor Member Service - Entwistle
By Servus Credit Union At Entwistle, Alberta, Canada
Post-secondary education in Finance (or related studies)
Employment Status: Full-time permanent (37.5 hours a week); entitled to full benefits
Benefits that lead the field
Financial product benefits available immediately
Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
Compensation: $50,850 - $63,563 per annum, plus incentive pay
Member Advice Specialist Jobs
By Coast Capital Savings At Victoria, British Columbia, Canada
Getting a natural high from delivering positive and unexpected customer experience through general retail banking
Proactively and creatively offer helpful solutions and alternatives to customer inquiries
Earning high-fives from your managers and peers for achieving sales and referrals targets in a needs based sales environment
Benefits that flex to the needs of you and your family.
Mortgage and auto financing benefits.
You proudly hang your Investment Funds in Canada certificate in your office.
Member Service Specialist Jobs
By Dialogue At Canada

Although we do not have an opening at this time, we encourage you to send us your resume for future opportunities. ** We’re always looking for talented member service specialists to take part in ...

Member Service Advisor - Namao
By Servus Credit Union At Edmonton, Alberta, Canada
Post-secondary education in Finance (or related studies)
Previous experience working with a Financial Institution
Achieve or exceed assigned sales and referral goals.
Enthusiastically participate in and assist in the creation of corporate and branch campaigns, and marketing/business development plans.
Recognize and celebrate team successes.
Group RSP programs available after 3 months
Supervisor Member Service - Scenic Drive
By Servus Credit Union At Lethbridge, Alberta, Canada
Post-secondary education in Finance (or related studies)
Benefits that lead the field
Financial product benefits available immediately
Group benefit coverage including extended health care coverage, travel insurance, dental plans, and specialized medical coverage
Motivating and coaching employees to find opportunities to shape members financial fitness
Being proactive in pursuing new business opportunities
Member Service Representative - Rimbey/Bentley
By Servus Credit Union At Rimbey, Alberta, Canada
Post-secondary education in Finance (or related studies)
Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
Previous experience working with a Financial Institution
customer service experience, proven sales experience, cash-handling experience, and a high school diploma
Achieving or exceeding assigned sales and referral goals
Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
Member Service Representative Jobs
By Servus Credit Union At Drayton Valley, Alberta, Canada
Post-secondary education in Finance (or related studies)
Providing competent and courteous service to members, exceeding their expectations, and making them feel at home
Previous experience working with a Financial Institution
customer service experience, proven sales experience, cash-handling experience, and a high school diploma
Achieving or exceeding assigned sales and referral goals
Resolving routine member concerns and complaints in accordance with our service standards and escalate issues where appropriate
Assistant Manager Member Service
By Servus Credit Union At Lloydminster, Saskatchewan, Canada
Post-secondary education in Finance (or related studies)
Benefits that lead the field
Financial benefits available immediately (reduced Loan and Credit Card rates, etc)
Full package of health and wellness benefits
Motivating and coaching employees to find opportunities to reimagine our member's financial fitness
Being proactive in pursuing new business opportunities
Service Specialist Jobs
By London Drugs At Grande Prairie, Alberta, Canada
Ongoing In-House Training & Education Courses (Lifelong learning)
Company matched RRSPs (Helping you plan for your future
Employee Discount Program (Sharing our success)
Employee Family Assistance Program (Free confidential counseling and support)
Employee Recognition Program (Tangible rewards for great work!)
Community Involvement (Giving back to our communities)
Member Service Coordinator Jobs
By ACTA - Association of Canadian Travel Agencies At Canada
Process member benefit requests (MemberPerks, Travel Advisor AD75 etc.), and Membership authorization letters.
Assist with member networking and education events.
Excellent customer service and relationship building skills.
Excellent written and verbal communication skills.
Experience working in the travel or tourism industry would be an asset.
Respond to ACTA members inquiries (e.g., triage inquires and respond, or forward to the appropriate team member).

Are you looking for an opportunity to make a difference in the lives of others? Join our team as a Member Service Specialist I and help us provide exceptional customer service to our members!

Overview Member Service Specialist I is a customer service position responsible for providing excellent customer service to members of an organization. The Member Service Specialist I is responsible for providing assistance to members in a variety of areas, including account inquiries, account maintenance, and problem resolution. Detailed Job Description The Member Service Specialist I is responsible for providing excellent customer service to members of an organization. The Member Service Specialist I is responsible for providing assistance to members in a variety of areas, including account inquiries, account maintenance, and problem resolution. The Member Service Specialist I is also responsible for providing information and assistance to members regarding products and services offered by the organization. The Member Service Specialist I is expected to maintain a high level of customer service and professionalism at all times. Job Skills Required
• Excellent customer service and communication skills
• Ability to multi-task and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to handle difficult customer situations
• Ability to maintain confidentiality
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Ability to handle difficult customer situations
• Ability to maintain confidentiality
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of computer systems and software
• Knowledge of organizational policies and procedures
• Knowledge of applicable laws and regulations
Job Experience
• Previous customer service experience
• Previous experience in a customer service role
• Previous experience in a financial services role
Job Responsibilities
• Provide excellent customer service to members
• Respond to inquiries and requests from members
• Assist members with account inquiries and maintenance
• Resolve customer complaints and disputes
• Provide information and assistance to members regarding products and services
• Maintain a high level of customer service and professionalism at all times
• Follow organizational policies and procedures
• Maintain confidentiality of member information