Manager – Support Services Jobs

7-10 years of management experience in the health sector or equivalent combination of education, training and experience.

Excellent communication and problem solving skills and experience with staffing, scheduling, human resource and financial management.

Utilizes skill and knowledge in the application of Procura software.

Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan

Access to exclusive discount offers and deals for VCH staff

Come work as a Manager, Home Support Services with Vancouver Coastal Health (VCH)!

Organizational skills to manage effective escalation within different Microsoft departments.

Delivering a high-quality customer and partner experience through timely and effective resolution of customer’s issues in the quickest way possible.

Stepping up to take on challenges by acting as Crisis Manager in catastrophic outage situations.

Une certification ITIL et PMP est souhaitable.

7+ years technology industry, customer service, or related experience

OR Bachelor's Degree in technology, business, or related field AND 4+ years technology industry, customer service, or related experience

Equipment: Demonstrates applicable computer skills and knowledge of nursing-related care equipment utilization and management

Maintains supply, production, CQI and other records pertaining to the management of the Housekeeping Department.

Communication: Ability to intervene effectively to resolve conflict and manage stress and work pressure.

Assigns and coordinates the work for Housekeepers, and Laundry Aides. Monitors cleaning activities and evaluates Housekeepers’ and Laundry Aides performance.

Orders supplies and equipment, reports effectiveness of products and equipment.

Reports problems to Site Leader with suggestions to address the problem.

Strong change management skills, with proven experience driving behavior change.

Previous supervisory or management experience is an asset.

Work with all Arrow Group of Company locations to determine inventory requirements for new asset commissioning and requirements for decommissioning.

Previous experience, 5-8 years, working in the field of transportation and specifically working with equipment.

Previous experience working in a Shop environment is an asset.

Relevant post-secondary education is considered an asset.

Requires management and leadership skills and the ability to work with confidential employee, client, and Aramark information.

Menu management, balancing a budget and working within assigned operational costs / budget

P&L accountability and/or contract-managed service experience is desirable.

Red Seal chef or experience with oversight of a Food operation would be an asset

Basic Housekeeping Experience or full EVS experience as an asset

Requires a minimum of 5+year’s progressive experience managing operations with financial and operational responsibility for the sites / departments

Previous management/supervisory experience of 2-3 years preferred.

Physical environment – Physical Plant Services, Grounds and Horticulture, Waste Management

Post-Secondary Diploma or undergraduate degree in hospitality management, supply chain, procurement, building operation, business, or other related fields preferred.

Relevant and equivalent combination of education and experience may be considered, including on-job experience and trades certificates

Safety services – Building Code Requirements & Contingency Planning

Experience with Microsoft Office applications required

Good interpersonal and communication skills (oral & written)

Excellent organizational and planning skills

Previous cleaning/labour experience an asset

Previous railway experience an asset

Cleaning/washing of railway equipment, coaches, parts and shop facilities

May include Engine Attendant duties (operating locomotives, track mobiles and forklifts, turning switches, fueling, sanding and watering locomotives)

Maintain all aspects of hiring and performance management of departmental staff.

Preparation and management of departmental budgets, inventory management and control, including purchase of departmental supplies and equipment.

All aspects of management of quality and quantity of services and products provided/ produced by departmental staff.

All aspects of departmental safety program management, including preventative maintenance, and repair of equipment.

Minimum of two (2) years experience in a managerial or supervisory capacity

Knowledge of evidence-based practices and/or, if there are none, prevailing practices relating to housekeeping, laundry and maintenance, as applicable

Comprehensive knowledge in contract management, and cost/benefit analysis.

Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.

Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.

Demonstrated leadership ability and highly develops interpersonal and communication skills.

Broad knowledge of health facility support service operations.

Extensive experience in managing partner/service provider relationships.

Excellent communication skills with strong change management capabilities and able to influence improvements both directly and indirectly

Champion stakeholder engagement and change management by facilitating strong working relationships with internal and external stakeholders at all levels

Competitive salary, stock options, stock savings plan and benefits

Business Degree with Masters or MBA preferred and continued professional development such as SCMP, PMP or other applicable programs

Shift schedule: 5x2 – Monday to Friday, 8 hours/day

Eligible for relocation pursuant to Canadian Natural’s Relocation Regular Policy

Comprehensive knowledge in contract management, and cost/benefit analysis.

Develops and maintains a general knowledge of pertinent service provider contracts, particularly of service performance requirements.

Initiatives being lead will comply with BISS project management processes with an emphasis on timely completion to the schedule commitment.

Demonstrated leadership ability and highly develops interpersonal and communication skills.

Broad knowledge of health facility support service operations.

Extensive experience in managing partner/service provider relationships.

Experience with service management (ticketing system) tools.

5+ years as a software developer and/or managing in a development environment with experience in a customer-facing role.

Experience in the technology and/or healthcare industry, preferred.

0-1 years of experience in a customer-facing or project management role

Build knowledge of our evolving software, the real estate industry, and private markets more broadly

Strong written and verbal communication skills with attention to detail

Healthcare FSA and commuter benefits programs

Allowance to customize your work and technology setup at home

Conduct KYC / Watchlist monitoring checks on individuals and entities; investigate and resolve any issues