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Level 2 Support Engineer Jobs in Ontario

Level 2 It Support Specialist
By Confidential At Mississauga, Ontario, Canada
2 years of previous experience working in a managed IT services environment
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Deep working knowledge of operating systems - Windows, OSX, Linux
Proven technical, analytical and problem-solving tech support skills
Must possess and demonstrate excellent interpersonal and communication skills
IT Certifications: Cisco/ Microsoft/CompTIA certifications are an asset
Level 2 It Support Specialist
By STACK IT Recruitment At Mississauga, Ontario, Canada
2 years previous experience working in a managed IT services environment
Remote access solution implementation and support: VPN, Terminal Services, and Citrix.
Deep working knowledge of operating systems - Windows, OSX, Linux
Proven technical, analytical and problem-solving tech support skills
Must possess and demonstrate excellent interpersonal and communication skills
IT Certifications: Cisco/ Microsoft/CompTIA certifications are an asset
Senior Network Support Analyst - Level 2 Store Support
By Procom At Mississauga, Ontario, Canada
Basic understanding of traffic shaping and bandwidth management
Support Internet connectivity on behalf of retail stores remotely support the store by troubleshooting with the store employees who are non-technical
Work with ISPs to resolve internet connectivity issues with remote locations
Book and manage service calls with the ISP and communicate with the store
Manage security of the network by monitoring ports and devices. Removing and granting access to devices as required
Must have experience with Internet facing firewalls, Fortigate firewalls is a plus
Level 2 Desktop Support Jobs
By Pharmaceutical Client At Richmond Hill, Ontario, Canada
- Video conference, A/V and print/copy/scan support experience
- Previous helpdesk /technical support experience
- ServiceNow or similar ticketing system
Help Desk Level 2/ Junior Network Engineer
By ClickJobs.io At Oakville, Ontario, Canada
2-4 years of experience working with network equipment and comfortable in working with network hardware and doing proper cable management
Well versed experience in workstation, server management and network administration
Log, monitor and report all incidents and support-related tasks that come in through the service management ticketing tool tracking
Experience provisioning workstations and providing remote support
Sharing knowledge, discoveries, ideas, challenges, and solutions with peers, managers, and executives
Investigate, identify, troubleshoot Windows 7/10 OS user issues and analyze root cause, identify application vulnerabilities, recommend and implement proactive solutions/corrective actions
It Support Specialist - Level 2
By Alpha Corporate Technologies At Mississauga, Ontario, Canada
-Compensation based on experience and skills assessment
oExceptional client service skills, and ability to empathize with how a technical issue affects the client.
IT Support Specialist Level 2
·Help desk: 3 years (Required)
·Active Directory: 3 years (Required)
·M365 admin: 3 years (Required)

Are you an experienced Level 2 Support Engineer looking for a new challenge? We are looking for a motivated and experienced individual to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and advice to our customers. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview:

A Level 2 Support Engineer is responsible for providing technical support to customers and resolving complex technical issues. They are the first point of contact for customers and are expected to provide a high level of customer service. They must be able to troubleshoot and diagnose problems quickly and accurately, and provide solutions in a timely manner. They must also be able to communicate effectively with customers and other technical staff. Level 2 Support Engineers must have a strong understanding of computer systems, networks, and software applications.