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Itsm Process Specialist Jobs

Itsm Specialist Jobs
By AutoTrader.ca At Toronto, Ontario, Canada
5+ years of hands-on experience in a Release & Change Management role in an agile environment, or equivalent (R)
Working experience in JIRA Service Management or ServiceNow (R)
Evaluate and maintain release change management processes and quality gates.
Overall knowledge of weekly changes and readiness to represent changes at any given time.
Manage and identify risks that may affect release scope, release duration, and environments
Manage and execute emergency release activities
Sr. Programs Process Specialist
By Hydro One At Milton, Ontario, Canada
Requires knowledge of trades/technical/operating management within the electrical distribution and/or transmission setting.
Experience in trade supervision and / or Program/Project management in the Operations business is required.
Reporting to the Manager of Lines Work Management
Supervise staff and organize responsibilities and assignments to effectively execute accountabilities. Monitor results and take necessary corrective action.
Requires experience and familiarity with the trades/technical/operating environment in Distribution and/or Transmission.
Requires experience within Transmission Lines, Distribution Lines, Business Planning, and Financial/Month end reporting.
Analyste D'affaire Itsm - It Service Management (Itsm) Business Analyst
By Qualiti7 At Montreal, Quebec, Canada

Conseiller et formateur ITSM et Lean Six Sigma Participer à des projets de mise en place de cadres de gestion des TI et d’amélioration continue après de clients. Livrer des formations ITSM/ITIL ...

Sr. Programs Process Specialist
By Hydro One At Toronto, Ontario, Canada
Requires experience with and knowledge of portal management for systems (eg. Azure, VMware, IBM, and SAP Ariba).
Requires knowledge of IT license management.
Requires experience in vendor and software license management, including license and cloud license administration.
Requires experience designing new lifecycle management processes surrounding software license.
Lead portal management for various technologies (i.e. Azure, VMware, IBM, SAP Ariba).
Provide license management support while working closely with stakeholders on related project work.
Itsm Project Manager Jobs
By Affinity At Burnaby, British Columbia, Canada
• Experience and certification in server management, IT Service Management required
• Experience in managing process implementation and enterprise patch management preferred in a large complex environment
• Identify any outstanding tools and resources required to implement patch management process.
• Support all server owners in understanding that patch deployments follow the change management procedures.
• Assist security resources to assess the vulnerabilities of servers and devices.
• Experience in BC health care is considered an asset
Systems & Process Specialist - Apac
By Arc'teryx Equipment At North Vancouver, British Columbia, Canada
You have strong project management skills
You have a solid knowledge of Enterprise Resource Planning (ERP) systems and order management processes
You have 3+ years’ work experience in a merchandise planning or allocations-focused role
You have experience in developing reports for analysis and decision making
You have prior implementation experience
You are able to prioritize and manage multiple tasks within tight deadlines
Quality Process Specialist Jobs
By West Fraser At Quesnel, British Columbia, Canada
Knowledge of Quality Management Systems (ISO)
Supports the QA department in maintaining QMS certifications
Excellent interpersonal and presentation skills
Strong organizational and analytical skills
Strong computer skills, including familiarity with Microsoft Word and Excel
Strong communication skills including technical or procedural writing
Maintenance Process Specialist Jobs
By TransAlta At Calgary, Alberta, Canada
Provide Work Management and MOC process/system analytics and Center-of-Excellence support to the business units through field-based training and coaching offerings
5+ years of Maintenance and Work Management experience
Knowledge of ISO 5500 (Asset Management)
Experience and understanding of change management methodologies and practices
Develop and maintain Work Management and MOC process documentation and training materials
Develop solutions, validate and provide testing of process changes or tool enhancements and communicate those across the impacted areas (change management)
Procurement Manager - Itsm
By Bramwith Consulting At Canada
Excellent communication and relationship management skills to drive procurements value and reputation across the global internal network
To be successful as the Procurement Manager, you should possess the following experience:
Salary - CAD$100,000 to CAD$120,000 per annum + bonus & benefits
Location – Canada (Remote working)
The ability to create, implement and maintain procurement strategies on a regional and global scale
Highly commercial and analytical mindset to negotiate optimal contract terms and provide deep-dive analysis of spend data
Project Manager(Itsm) Jobs
By YDC Pro Consulting At North York, Ontario, Canada
Skill Set: Candidate Must have extensively experience on Project Management
2.Project Management Institute’s PMP Certification;
We are Hiring for Project Manager(ITSM) for North York Location
1.Implementation Experience with ‘Halo ITSM ((https://haloitsm.com/)’ OR multiple ‘ITSM OR Call Centre’ implementations equivalent;
Work Type: Contract & Hybrid
Interested one can share your updated CV to [email protected]
Itsm Manager Jobs
By NLB Services At Canada
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes
Provide ITIL best practice service management consulting at a strategic, design, and operational level for the Customer’s environment
Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting
Direct management responsibility for the team managing the ITIL processes in scope
Propose the Service Improvement plans (SIPs), if possible to the Customer / Service Manager for future Service improvement.
Itsm Specialist (Permanent) Jobs
By CoreFactor At Greater Toronto Area, Canada
Strong understanding of IT Service Management concepts including ITSM processes, Service Portal design, and Knowledge Base documentation
Experience working in ServiceNow as an ITIL user and/or ServiceNow Certified System Administrator Certification is considered a strong asset
Effectively manage client expectations, adapt to fluctuating customer needs, and identify and prioritize situations requiring urgent attention and escalate when needed.
3-5 years of professional experience in Information Technology, IT Governance, ITSM, ITIL, or equivalent/related
Strong understanding of ITIL framework and best practices, ITILv4 Certification is highly desired
Experience within financial services industry is a strong asset
Itsm Operations Analyst Jobs
By Lafarge Canada At Laval, Quebec, Canada
Communicate frequently with Management, working to develop personal skills and abilities
Responsible for the management of asset inventory in compliance with defined asset management processes
Maintain, monitor, and administer related computing environments, including directories, systems software, applications software, and management tools
Preferred Computer and Software Skills: Experience with Active Directory, Service Now (SNOW), Microsoft SQL
Highly professional demeanor with the ability to speak confidently, courteously and credibly to all levels of management.
Work effectively in the face of ambiguity, shifting priorities and rapid change while actively developing one’s skills and capabilities
Portfolio Management Process Specialist
By MatchaTalent At Calgary, Alberta, Canada
Demonstrated experience with Project and Portfolio Management (PPM) systems, such as Planisware, Accolade, and similar software applications.
Streamline the planning, communication, execution, and performance management of R&D portfolio, including value creation, operation efficiency, etc.
Lead the implementation and improvement of the R&D portfolio management process.
Ensure R&D portfolio investment process compliance with portfolio governance required by the company's finance and technology development policies.
Bachelor's degree in Engineering, Science, Finance, or related business administration disciplines. A Master's degree is preferred,
Especially if the candidate has completed advanced degree education in both engineering/science and business administration.
Servicenow Business Process Consultant - Itsm
By Crossfuze At Toronto, Ontario, Canada
Grow your ServiceNow expertise through continuous improvement and contribute to Crossfuze knowledge management initiatives
Extensive experience in process management competencies.
5+ years’ experience developing requirements documentation, project artifacts and process documents.
Strong experience in requirements gathering, story writing, test plan development and working on projects using agile methodologies and best practices.
Represent all Crossfuze delivery capabilities to deliver and grow a book of business for Enterprise clients
Build and manage relationships with client buyers and decision makers
Itsm Manager/Lead Jobs
By Avanciers At Montreal, Quebec, Canada
ü Direct management responsibility for the team managing the ITIL processes in scope
Montreal, Quebec (Day 1 Onsite)
Bilingual - French and English is mandate
ü Ensuring key performance indicators are in place and the delivery targets (SLAs) are met.
ü Contribute to design and solution development activities
Itsm Manager -Fr Jobs
By Northbridge Financial Corporation At Toronto, Ontario, Canada
Provide management oversight and serve as the leadership point of contact for ITSM and Software Asset Management team.
Drive Performance Management system tuning, monitoring and analysis.
Be well informed of industry trends and provide solutions to upper management to reduce the IT risk to the organization.
Bachelor’s degree, Diploma or Certificate in Computer Science, Business Administration or other related field, or equivalent combination of education and experience.
5+ years in vendor governance and software asset management.
Backup to the incident manager in the event of a major incident.
Process Specialist Jobs
By EVRAZ North America At Regina, Saskatchewan, Canada
Manage QA team and coordinate QA activities in absence of QA Manager
Desirable 0-5 years’ experience in metallurgy, steelmaking, casting, hot rolling, pipe forming, or welding
Demonstrated experience using MS office tools and Minitab to analyze numerical data and draw conclusions
Strong analytical and problem-solving skills
Excellent oral and written communication skills
Knowledge of API 5L, CSA Z245.1, CSA G40.20 specifications an asset.
Process Simulations Specialist Jobs
By MatchaTalent At Calgary, Alberta, Canada
Build optimized process models and simulations for carbon management processes, specifically CO2 capture and conversion.
Apply engineering principles to design and build process simulations for technologies related to carbon management.
Use project management tools to set objectives, define experimental scope, and execute projects on time to achieve technical solutions.
Work with colleagues to ensure proper project execution and technology development to meet milestones and deadlines.
Establish collaborations with industrial partners and academic research groups in the field of CO2 capture and conversion.
Willing to permanently relocate at Dhahran, Saudi Arabia.
Itsm Lead Jobs
By NLB Services At Montreal, Quebec, Canada
Promote and champion the benefits of Incident, Problem, Change, Request, Knowledge Management, CMDB and other IT Service Management processes
Provide ITIL best practice service management consulting at a strategic, design, and operational level for the Customer’s environment
Successfully transforming the IT organization by delivering best practices supporting Service Management and overall Operations Service Delivery
Responsible for leading a team of professionals in the areas of service transformation, Service Management, metrics and reporting
Direct management responsibility for the team managing the ITIL processes in scope
Propose the Service Improvement plans (SIPs), if possible to the Customer / Service Manager for future Service improvement.