Register
Recruit Create CV

It Help Desk Tech Jobs

It Help Desk Tier 1 Tech
By Cementation Americas At North Bay, Ontario, Canada
Effectively use Help Desk Ticket System to manage day to day requests.
Maintain and manage an inventory of computer and network equipment.
This position has the requirement for occasional travel to our project sites and offices.
Microsoft Certifications would be considered an asset.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to troubleshoot in a fast paced, complex environment, including working with remote clients over phone and email.
It Specialist / Help Desk Specialist
By Dingus & Zazzy At Edmonton, Alberta, Canada
Experience with or knowledge of operating systems; current equipment and technologies, enterprise backup and recovery procedures, and system performance-monitoring tools,
Analyze staff needs, identify vulnerabilities, boost efficiency and accuracy
2 years experience in IT
Advanced computer skills and detail orientation
Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Handle business-critical IT tasks and system improvements
It Help Desk - Level 1
By Altis Technology At Ottawa, Ontario, Canada

Windows environment. Types of software includes: Office 365, Adobe suite, accounting software and internal CRM tool (built in house).

It Help Desk Agent - Remote
By Desjardins Financial Security Independent Network - Alberta At Canada
Knowledge of user account management
Knowledge of incident and request management
Use management such as IT onboarding, user access reviews, role-based access controls of the multiple Internal applications of Collabria
Please note that other combinations of qualifications and relevant experience may be considered
Draft and maintain the required technical documentation, knowledge base of common technical issues and their solutions
A minimum of 1 year of relevant experience
It Help Desk Jobs
By Robert Half At Oakville, Ontario, Canada
Asset: TMW or TMT ERP Experience
Minimum 2+ years working in a Help Desk / Tech Support / IT Specialist type role
Providing L1 / L2 Support + Working on Intermediate / Senior level projects
Windows (Windows Workstations) / Office 365
Hardware support (Laptops, Desktops, Cellphones, Printers etc)
Providing in person support (not just virtually, email or phone)
It Technical Lead, Banking – Tech Upgrades
By Procom At Toronto, Ontario, Canada
5-7+ years of experience with designing system, network, and application architectures; both cloud and hybrid technologies
5-7+ years of experience performing impact analysis and identify system interdependencies
5-7+ years of technical experience as a Solutions Architect, proven experience with delivery technical solutions
Strong decision making, forward thinking and creative problem-solving skills to anticipate and respond quickly to technological/market influences
Bachelor's degree and requires experience in the field or in a related area preferred
Senior Development/Technical Lead – Mandatory Skills
It Help Desk Support Technician
By Arrow Security At Smithtown, New Brunswick, Canada
Familiarity with ticketing systems, It service management tools, and remote support technologies
Stay updated on emerging technologies, industry trends, and best practices in IT support, continuously expanding technical knowledge and skill
Strong organizational and documentation skills, with the ability to create and maintain technical documentation and knowledge base articles
Diagnose and resolve technical problems by researching, troubleshooting, and identifying appropriate solutions, including remote desktop support and on-site visits if necessary
Prioritize and manager multiple support tickets simultaneously while adhering to established service level agreements (SLA's) and response timeframes
Create and maintain technical documentation, knowledge base articles, and user guides to facilitate issue resolution and promote self-service support options
It Help Desk Support (Level 1)
By RieVax At Burlington, Ontario, Canada
Offering onsite and remote help desk support.
Responding to email, chat or phone queries and offering help desk support.
Excellent verbal and written communication skills in English.
Excellent interpersonal and customer service skills.
Exceptional teamwork and leadership skills to help other technical support workers.
1 - 2 years of practical experience.
It Customer Care & Help Desk Specialist
By Sunrise Farms At Surrey, British Columbia, Canada
Working knowledge of Active Directory and related user management tasks.
Provide operating and administration functions including user set up, configuration and management for systems and business applications.
Assist Systems Administration and IT Infrastructure team in support of users with requirements for remote access.
Understanding of Incident and Change Management and ability to follow Sunrise Farms’ process, procedure standards and methodologies.
Basic understanding of the project management life cycle.
Deliver exceptional customer service skills which include the passion to go above and beyond exceeding client expectations.
It Help Desk Technician
By ML6 Search + Talent Advisory At British Columbia, Canada
Perform any other task assigned by the manager.
Minimum of 3 years previous experience working as IT Technician, Support, or Help Desk Technician.
Microsoft Certified Systems Engineer (MCSE) Certification would be very advantageous.
Working experience with Microsoft Products, especially Word, Excel, Outlook, Visio, and PowerPoint.
Experience with PC and Server/Storage Hardware.
Working Knowledge of Network switches and cabling.
It Help Desk Jobs
By OpenWorks Canada At Victoria, British Columbia, Canada
Create and manage user accounts and permissions.
Bachelor's degree in computer science, Information Technology, or a related field (Not necessary, but IT bachelor or certifications are desirable)
Proven experience in providing IT support and troubleshooting technical issues (+2 years).
Strong knowledge of computer systems, networks, and software applications.
Excellent problem-solving and communication skills.
Respond to user inquiries and provide technical support via phone and email.
It Help Desk Support – Knowledge Management – Toronto, Ontario, Canada
By H.H. Angus & Associates Ltd. At Toronto, Ontario, Canada
Maintains daily performance of computer systems. Installs, modifies, and repairs computer hardware and software. Performs remote troubleshooting through diagnostic techniques
Writes training manuals and/or support documents under manager review to support IT and company initiatives
1-2 years experience in IT Helpdesk/Desktop support
Exceptional communication and interpersonal skills, both formal and informal
Demonstrates proficient technical skills and is able to deliver assigned tasks independently
Provides accurate information on IT products or services
It Help Desk Analyst
By goeasy Ltd. At Toronto, Ontario, Canada
Coach users in the use of hardware, software and file management
Provide preliminary assessment of problems which may involve network services and escalate to Level 2 support and management if required
Post-secondary or industry equivalent technical training, or equivalent combination of education and experience
Perform computer equipment repairs; manage network printers and wireless connectivity
Ensure warranty and registration requirements are fulfilled
Strong English communication skills: both written and verbal
It Help Desk Technician
By Cognizant At Toronto, Ontario, Canada
Tech savvy with working knowledge of office automation products, databases and remote control
Performing remote troubleshooting through diagnostic techniques and pertinent questions
Proven experience as a help desk technician or other customer support role
Serving as the first point of contact for customers seeking technical assistance over the phone or email
Determining the best solution based on the issue and details provided by customers
The goal is to create value for clients that will help preserve the company’s reputation and business
It Help Desk Support Specialist (Technical)
By Boston Pizza International Inc At Greater Vancouver Metropolitan Area, Canada
You have very strong organizational and time management skills;
Support corporate teams regarding restaurant systems, daily sales, finance audits, and all escalated issues reported by corporate employees and departments.
You have a 2-year diploma or degree in Information Technology, Computer Sciences or relevant degree, or equivalent work experience;
You have strong working knowledge of various Point of Sale systems (both hardware and software) – POSitouch preferred;
You have excellent customer service skills;
You may have the added experience or understanding of restaurant operations.
It Technician (Help Desk, Level 2 Or 3) (61152)
By Mindwire Systems Ltd At Greater Sudbury, Ontario, Canada
5+ years’ experience in an IT support role
Experience as a help desk specialist providing IT user support in a MS Windows Server LAN environment
Bilingual – English & French
IT Technician (Help Desk, Level 2 or 3) #61152
The client is located in the Greater Sudbury, ON area
Onsite 5 days a week
It Help Desk Administrator L2
By Cementation Americas At North Bay, Ontario, Canada
Effectively use Help Desk Ticket System to manage day to day requests.
Maintain and manage an inventory of computer and network equipment.
This position has the requirement for occasional travel to our project sites and offices.
Microsoft Certifications would be considered an asset.
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
Able to troubleshoot in a fast paced, complex environment, including working with remote clients over phone and email.
It Tech Jobs
By Aramark At Toronto, Ontario, Canada
Demonstrates interpersonal and communication skills, both verbal and written
Demonstrates strong interpersonal skills, accuracy, and attention to detail
Responsible for performing administrative functions including distributing mail, ordering, and stocking supplies, answering phones, and greeting visitors
Greets customers, clients, and employees; answers inquiries or directs calls where necessary
Maintain office memos and informative postings
Operate technology, systems, and software such as voicemail systems, copy/scanners, personal computers, and MS Office
It Help Desk Technician (Contract)
By Robert Half At Burlington, Ontario, Canada
Experience with Mobile Device Management, Multi-factor Authentication (MFA) and other security products.
3+ years of related work experience
Excellent customer service and client-facing skills
Experience with Microsoft operating systems, Active Directory, and experience with Office 365 & Azure Administration (Exchange, Teams, SharePoint, etc.)
Experience with MS Intune and Window Autopilot Deploying PC images.
Basic networking skills e.g., TCP/IP, DNS, and VPN
Help Desk It Technician | Technicien·ne Au Service Ti
By Behaviour Interactive At Montreal, Quebec, Canada
Perform installation, management and maintenance of workstations for Windows 7, 8 and 10;
Take part in game console management and associated peripherals related to the development;
Perform IT/Operation, inventory tracking and management;
A minimum of 5 years of experience in IT support;
Proven abilities in solving problems and work under pressure;
Strongly customer-oriented skills, strives in providing excellent customer service and meet their needs in a timely manner;

Are you a tech-savvy problem solver looking to make a difference? We are looking for an experienced IT Help Desk Tech to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, resolving customer inquiries, and providing technical advice. If you have a passion for technology and a commitment to customer service, we want to hear from you!

Overview It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They must have excellent customer service skills and be able to work in a fast-paced environment. Job Skills Required
• Knowledge of computer hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose computer problems
• Ability to work in a fast-paced environment
• Ability to communicate effectively
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service
• Experience in computer hardware and software
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing computer problems
• Knowledge of computer networking
Job Experience
• Previous experience in customer service
• Previous experience in computer hardware and software
• Previous experience in troubleshooting and diagnosing computer problems
Job Responsibilities
• Respond to customer inquiries regarding computer hardware and software
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and isolate problems
• Determine and implement solutions to computer problems
• Provide technical assistance and support to customers
• Maintain records of customer inquiries and solutions