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It Help Desk Tech Jobs in Ontario

It Help Desk - Level 1
By Altis Technology At Ottawa, Ontario, Canada

Windows environment. Types of software includes: Office 365, Adobe suite, accounting software and internal CRM tool (built in house).

It Help Desk Jobs
By Robert Half At Oakville, Ontario, Canada
Asset: TMW or TMT ERP Experience
Minimum 2+ years working in a Help Desk / Tech Support / IT Specialist type role
Providing L1 / L2 Support + Working on Intermediate / Senior level projects
Windows (Windows Workstations) / Office 365
Hardware support (Laptops, Desktops, Cellphones, Printers etc)
Providing in person support (not just virtually, email or phone)
It Technician (Help Desk, Level 2 Or 3) (61152)
By Mindwire Systems Ltd At Greater Sudbury, Ontario, Canada
5+ years’ experience in an IT support role
Experience as a help desk specialist providing IT user support in a MS Windows Server LAN environment
Bilingual – English & French
IT Technician (Help Desk, Level 2 or 3) #61152
The client is located in the Greater Sudbury, ON area
Onsite 5 days a week
It -Field Tech I- Toronto, On
By Compucom At Brampton, Ontario, Canada
2 yrs experience hardware & deskside software support
Strong technical knowledge of PC and Desktop hardware
Working technical knowledge of current operating systems, and standards
Ability to launch and operate desktop diagnostic tools to perform remote diagnostics
Analytical and problem-solving abilities, with keen attention to detail
Experience working in a team-oriented, collaborative environment
It Field Tech I-Kitchener, On
By Compucom At Brampton, Ontario, Canada
2 yrs experience hardware & deskside software support
Strong technical knowledge of PC and Desktop hardware
Working technical knowledge of current operating systems, and standards
Ability to launch and operate desktop diagnostic tools to perform remote diagnostics
Analytical and problem-solving abilities, with keen attention to detail
Experience working in a team-oriented, collaborative environment

Are you a tech-savvy problem solver looking to make a difference? We are looking for an experienced IT Help Desk Tech to join our team and provide technical support to our customers. You will be responsible for troubleshooting hardware and software issues, resolving customer inquiries, and providing technical advice. If you have a passion for technology and a commitment to customer service, we want to hear from you!

Overview It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description It Help Desk Tech 1 is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They may also install, modify, and repair computer hardware and software. They must have excellent customer service skills and be able to work in a fast-paced environment. Job Skills Required
• Knowledge of computer hardware and software
• Excellent customer service skills
• Ability to troubleshoot and diagnose computer problems
• Ability to work in a fast-paced environment
• Ability to communicate effectively
• Ability to work independently
Job Qualifications
• High school diploma or equivalent
• Technical certification or degree in computer science or related field
• Experience in customer service
• Experience in computer hardware and software
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and diagnosing computer problems
• Knowledge of computer networking
Job Experience
• Previous experience in customer service
• Previous experience in computer hardware and software
• Previous experience in troubleshooting and diagnosing computer problems
Job Responsibilities
• Respond to customer inquiries regarding computer hardware and software
• Install, modify, and repair computer hardware and software
• Run diagnostic programs to identify and isolate problems
• Determine and implement solutions to computer problems
• Provide technical assistance and support to customers
• Maintain records of customer inquiries and solutions