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Deskside Analyst Jobs

Deskside Field Support Analyst - Fly In/Fly Out
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta's Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
Services Technician - Deskside
By Insight At Calgary, Alberta, Canada
Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to our clients
Create and maintain documentation for the knowledge base
Troubleshoot problems on computers, peripheralsand refer more complex problems to experienced staff
Performs initial triage on personal printers or supported peripherals and advise on warranty coverage requirements if applicable.
2-5 years troubleshooting related experience and/or IT customer service experience in an enterprise environment
Strong communication, organizational, customer service and problem-solving skills
Deskside Analyst Ii Jobs
By eHealth Saskatchewan At Saskatoon, Saskatchewan, Canada
To qualify for this position you will have knowledge and/or experience in the following:
Works with the team lead and manager to develop strategies to resolve service backlogs
Will be required to participate in 24/7/365 on call services on a rotational basis as per operational requirements.
Advanced Knowledge of Computer hardware : Windows based PC's, and Laptops, iPads, Windows and Android tablets;
Advanced Knowledge of Operating Systems: Microsoft Windows, Apple iOS, and Android;
Ability to design new or adapt existing systems/application taking into account design alternatives, business requirements, and cost, resource and time constraints
Deskside Analyst I Jobs
By eHealth Saskatchewan At Weyburn, Saskatchewan, Canada
To qualify for this position, you will have knowledge and/or experience in the following:
Ability to design new or adapt existing systems/application taking into account design alternatives, business requirements, and cost, resource and time constraints
Computer hardware: Windows based PC's, and Laptops, iPads, Windows and Android tablets;
Operating Systems: Microsoft Windows, Apple iOS, Android and RIM;
Desktop productivity applications: MS Word, MS Excel, MS Outlook, and MS Internet Explorer;
Networked and local printers, scanners and fax machines;
Deskside Technician - Calgary
By Coreio Inc. At Calgary, Alberta, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
Deskside Technician - Vancouver
By Coreio Inc. At Vancouver, British Columbia, Canada
Associate degree or technical training or equivalent combination of education and experience
Imaging and preparing hardware for deployment to users working on the premises and for users preparing to work from home.
1 - 2 years of work-related experience
Experience working with laptops and both Windows 10 operating systems.
CompTIA A+ and Windows 10 certification highly preferred.
Excellent customer service and communication skills
Deskside Technician Jobs
By Coreio Inc. At Mississauga, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Technician Jobs
By Bank of Canada At Toronto, Ontario, Canada
Provide deskside support for calls that cannot be resolved over the telephone or by remote management
Expert experience in executing incident and problem management
provide deskside support for calls that cannot be resolved over the telephone or by remote management
expert experience in executing incident and problem management
Advanced Microsoft knowledge and experience in desktop and Office tool support
Salaries are based on qualifications and experience and typically range from $74,150 to $87,230 (job grade 15)
Deskside Support Analyst Jobs
By Compugen Inc At Toronto, Ontario, Canada
Knowledge of incident and problem management tools including Cherwell
Experience supporting users with remote support tools such as Logmein Rescue
Strong Windows 10 OS knowledge
Strong knowledge of Active Directory and O365 Azure AD
Knowledge of PowerShell scripting policies
Experience supporting Office Suite of products including O365
Deskside Support Analyst (Fly In/Fly Out)
By Compugen Inc At Calgary, Alberta, Canada
A college or university education within Computer Sciences
2 years of experience with desktop deployments, troubleshooting and upgrades
Previous experience completing complex Installs, moves, adds, changes of computer equipment
Effective written and verbal interpersonal skills
Willingness to travel to remote sites in Alberta’s Oil Sands region (fly in/fly out)
Participate in imaging and deployment of desktops, laptops and peripherals following deployment documentation and checklists
It Deskside Support Analyst
By Randstad Canada At Markham, Ontario, Canada

We are looking for an outstanding, collaborative and positive IT Deskside Support Analyst. This position is a technical role providing end user support to internal staff via phone, email, instant chat ...

Deskside Technician- Onsite Toronto
By Coreio Inc. At Greater Toronto Area, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Systems Consultant Jobs
By Long View Systems At Vancouver, British Columbia, Canada
Experience supporting a Microsoft environment in a deskside support role including management tools such as Intune
2+ years of technical support experience
2+ year(s) of customer service experience
Assist end users with questions about any of our supported software and computing platforms in a professional and courteous manner
Address user tickets regarding hardware, software and networking
Monitor the performance of clients’ desktop infrastructure and device plans for improved efficiency
It Deskside Support Analyst
By Arnett & Burgess Pipeliners At Blackfalds, Alberta, Canada
Experience with remote endpoint management software.
Work collaboratively with other members of the IT team to improve processes and enhance user experience.
Minimum 2 years of relevant experience in an Information Technology related role.
Advanced knowledge of Windows 10 and the Office 365 Suite.
Ability to remotely troubleshoot iPhone and Android issues.
Experience with Active Directory is an asset.
Deskside Technician- Toronto Jobs
By Coreio Inc. At Woodbridge, Ontario, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills.
Standard swapping/refresh of asset, image of existing assets, scheduling users, shipping/receiving of equipment, additional standard Technical Analyst responsibilities.
2-3 years of work related experience.
Experience in Windows 10 and MS office.
Deliver technical support services in a courteous and responsive manner.
Deskside Technician - Remote Onboard
By Coreio Inc. At Greater Toronto Area, Canada
Associates Degree or technical training or equivalent combination of education and experience
Consistently demonstrate interpersonal and customer service skills
1 - 2 years of work related experience
Experience working with laptops and both Windows 10 operating systems
CompTIA A+ and Windows 10 certification highly preferred
Excellent customer service and communication skills
Deskside Support Analyst Jobs
By HCLTech At Chatham, Ontario, Canada
4+ years of Experience in IT Desktop Support and Team Management in Client Facing Roles.
· Desk side Support Management
· SLA Management including Incident, problem, Configuration, Service request etc.
· Excellent analytical and problem-solving skills
· Excellent customer service skills
· Review with the Delivery Managers
It Service Manager & Deskside Analyst
By IDC Technologies Solutions Pvt Ltd At Regina, Saskatchewan, Canada
• Initiate escalations and manage severity 1 and 2 incidents and RCAs on behalf of the team
12 months subjected to extension
• In-depth understanding of ITIL and Agile practices
• Confident communicator good at relationship-building• Comfortable interacting with colleagues at all levels
• Willingness to coach and be coached
• Team player with demonstrated ability to help others succeed
Deskside Analyst Jobs
By Dasro Consulting Inc. At Moncton, New Brunswick, Canada
Good communication, time management and mathematical skills
Recording all inventory, incidents/service request ticket updates into our incident management system.
Experience providing desktop hardware and software support to users
Experience troubleshooting and managing file and print services.
The successful candidate must be fluent in both French and English with strong verbal and written skills.
Manage, & support end-user devices (laptops, desktops, rugged tablets, mobile phones, printers, etc)