Decision Support Technical Specialist Jobs in Ontario

Strong interpersonal skills coupled with a desire and ability to be a team player

Proven ability to problem-solve and manage multiple projects and priorities

Peoplesoft and Meditech knowledge preferred

Experience with MIS guidelines and MOHLTC Reporting is an asset

Certified Canadian College of Health Records Administrators or Post Secondary Degree or Diploma preferred

This position will be located at

Communicate clearly and effectively with end users, colleagues, and management to quickly resolve issues and ensure customer satisfaction.

Must have the ability to thrive in a start-up environment while applying existing skill sets and training to increase knowledge base.

Prioritize and manage several open issues at one time.

Contribute to create Knowledge Base of known issues and their fixes.

Additional responsibilities and special projects as assigned.

High School Diploma; Bachelors or college degree in business and/or technical related field or equivalent work experience.

Work closely under the guidance and direction of our management team to learn Orbis systems and methods;

Self-manage your time and look for ways of improving the functionality of the products while offering suggestions for future development;

Be a resource in the expansion and updating of our knowledge base resources;

Manage communication with institutions to ensure system access and timely updates;

Utilize effective and timely communication skills in interpersonal relationships with customers and Orbis staff;

Professional or co-op experience in software technical support;

Qualifications / Skills / Experience:

Medical and dental benefits once qualified

Excellent written and oral communication skills.

Above average computing and navigational skills

Experience with ticketing systems is an asset

Good knowledge of Microsoft 0365 products (Word, Excel, OneNote and PowerPoint)

Responsible for the maintenance of ongoing documentation, including test cases, job aids, knowledge articles, system manuals, checklists, and timelines

Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow

4+ years of related experience as a Systems Analyst

Strong analytical, problem solving, and communication skills

Experience with functional design, configuration, deployment, and testing of enterprise software applications

Working knowledge in application servers, web servers, operating systems, web services, network, and web application architectural concepts

We have a NEW requirement for a Technical Executive with one of our clients.

• Strong knowledge of Databases for both relational and NoSQL DBs (Oracle, Cassandra)

• Strong knowledge of Apache and Tomcat for both development and support

• Experience with File Transfer protocols (FTP, SFTP/SCP, HTTP/SSL, AS2, Connect: Direct, SMTP), PGP

• Experience with Globalscape EFT 8.x version and Automate BPA 11.x is an asset

• Scripting/Development skills with XML/XPATH, HTML, CSS, Shell Scripts

Work with users to understand, define and document business and technical needs and translate such needs into user's requirements.

Commit to and actively work to apply knowledge of latest coding languages, database software, system, standards etc.

Undertaking a post-secondary education in Computer Science or a relevant discipline

Working knowledge in software and database development.

Microsoft Office skills (MS Access, MS Excel) with exposure to process diagram software (ie: MS Visio).

Working knowledge in Big Data and Data Science related technologies an asset.

Strong programming and data management skills, including but not limited to proficiency in a statistical or programming tool (e.g., R, Python)

Completion of a recognized university degree in Medical Informatics, Industrial Engineering, Epidemiology, Statistics, or Business; equivalent combination of education and experience;

A Master’s degree in Medical Informatics, Industrial Engineering, Epidemiology, Business, or an equivalent combination of education and experience;

Knowledge of health care reporting requirements (e.g. OHRS and MIS guidelines)

You are a team player with excellent communication, critical thinking and prioritization skills

Commit to, and actively work to remain knowledgeable and up-to-date in the assigned field;