Manager, Client Services & Experience
By SEPHORA At Sherwood Park, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services - Private Equity
By proSapient At Toronto, Ontario, Canada
Coaching team members to build a customer-centric approach to Experts; teaching Expert management, Expert care and negotiation skills
Minimum of 2 years of previous experience in an outbound professional services or sales/operations management role required
Teaching best practice and best-in-class strategies for time management, prioritization and urgency for all briefs and client requests
Upskilling and digesting client briefs, encouraging thorough understanding of all briefs from all industries
Experience working with/collaborating with Private Equity firms
Direct experience working within a Private equity Firm is highly desired although not required
Senior Manager, Client Services (Remote)
By TELUS At Edmonton, Alberta, Canada
Oversee the end-to-end project management process, ensuring successful delivery of projects while meeting quality standards, deadlines, and budgetary constraints;
Budget management and Revenue Growth
Knowledge of the area of pension administration and / or quality assurance experience will be considered an asset;
Proactively monitor client satisfaction and manage requests and escalations, collaborating with the Client Relationship Lead and other key stakeholders;
Establish project timelines, allocate resources, and manage project budgets to ensure successful outcomes;
Organize and manage change order projects as may be required to deliver ‘Out of Scope’ work;
Manager, Client Services (Community-Based)
By Children's Mental Health Ontario At Greater Toronto Area, Canada
Assume on-call/management coverage responsibilities as assigned.
Time management skills and ability to prioritize with competing deadlines.
M.S.W. or Master’s Degree in a related field or equivalent combination of education and relevant experience;
Experience providing supervision or leadership within a team;
Experience with engagement, support and service provision to children, youth, and their families in racialized communities;
Knowledge of Youth Justice and Dual Diagnosis.
Manager, Client Services & Experience
By SEPHORA At Barrie, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Woodbridge, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Kitchener, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At Guelph, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Manager, Client Services & Experience
By SEPHORA At St. Catharines, Ontario, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Service Manager - Security Services
By Commissionaires BC At Kelowna, British Columbia, Canada
Proven time management and organizational skills
Track expenditures, in particular overtime & training, to ensure responsible resource management
Build and support a high-performance team through the effective leadership and management of people
Able to work cooperatively with clients, senior management, peers, co-workers and team members
Provide 24/7, on-call management and security coverage on a rotational basis, including days, evenings, nights, weekends and holidays
Regularly meet with client to discuss staffing requirements, identify client concerns and to facilitate proactive service delivery
Senior Manager - Client Services
By Virtusa At Toronto, Ontario, Canada

About Virtusa Virtusa Corporation is a global provider of Digital Business Transformation, Digital Engineering, and Information Technology (IT) outsourcing services that accelerate our clients’ ...

Manager, Client Services & Experience
By SEPHORA At Calgary, Alberta, Canada
You have two to four years of experience in a similar role at a similar volume store or equivalent internal experience.
You have exceptional leadership and influential skills.
The education. We heavily invest in training to build your personalized career plan, so you can achieve your professional goals.
Entrepreneurial Spirit. Understand store goals, opportunities and trends and ensure the store cast is aligned with each.
Employee Engagement. Demonstrate our Sephora values of Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.
You have proven ability to lead and build top performing teams.
Client Services Manager Jobs
By AGAT Laboratories At Calgary, Alberta, Canada
Confident computer skills (Outlook, Microsoft Office and Excel, Laboratory Information Management Systems (LIMS) and Reporting Systems)
Excellent organization and time management skills, with the ability to meet deadlines
Work with management on Client Services initiatives
Work with Management to evaluate the operational systems of the client services group and facilitate continuous improvement
All responsibilities as listed for Client Services Representative (CSR) and Senior Client Services Representative
Develop annual manpower plan and review with Operations Manager/General Manager for budgetary planning each fiscal year
Client Services Manager Jobs
By Power Staffing Solutions At Ontario, Canada
· Manage existing clients to ensure platform satisfaction (inclusive of a point-of-sale product)
· At least 2-3 years experience using a POS software (healthcare industry)
· Post-secondary education in Computer Application, Software, IT, Hospitality or related field
· Exceptional communication skills – verbal and written
· Strong customer service skills with the ability to build and nurture positive rapport with clients
· Experience working in the food industry while handling technology is an asset
Senior Manager, Client Services For Leading Investment Firm
By Dean Group At Toronto, Ontario, Canada
Strong people management skills to partner with cross functional teams to drive process improvements
Minimum 7 years of financial services experience with 3 of those being in a Manager role.
Mutual funds knowledge and experience is a MUST
Coaching of management level Team Leaders is a MUST
Demonstrated ability to develop and motivate staff with leadership skills
Collaborate with key executives to create service standards for both quality and productivity measures.
Client Services - Production Manager
By Murex At Toronto, Ontario, Canada
The management of a cross-functional team and/or
Organize support activities, define and optimize staffing requirements
Manage change requests, including staffing, delivery quality and consistency with Murex standards
A previous experience in managing relationships between stakeholders at banks or hedge funds and external vendors or system integrators...
Helping them leverage Murex’s offering to reach their objectives (business or IT)
Production Managers are appointed on a handful of SaaS clients to:
Client Services Manager Jobs
By Veritext Legal Solutions At Vancouver, British Columbia, Canada
2-4 years of hands-on management experience
Prior knowledge of and experience working in the legal and/or customer service industry is preferred
Manage the day-to-day tasks and workload for members of the Client Services team
Customer service oriented with strong interpersonal skills
Ability to manage internal and external issues with grace and solve problems creatively
Must possess excellent written and verbal communication skills
Client Services Manager (Saas, Fintech)
By Iopa Solutions At Toronto, Ontario, Canada
Solid knowledge of incident management, problem management, and root cause analysis methodologies.
Strong leadership and team management skills.
Establish and maintain best practices, processes, and procedures for incident management, problem resolution, and root cause analysis.
Lead and manage a cross functional team, providing mentorship, guidance, and performance feedback.
Develop and implement strategies to optimize production support operations and enhance customer experience.
Manage and resolve complex production incidents, ensuring timely
Client Services Manager Jobs
By M Moser Associates At Toronto, Ontario, Canada
Capturing Projects: Prepare and deliver presentations that offer insights and ideas that clients and others have overlooked
Generate New Leads: Identifying, pursuing and appealing to M Moser's target clients
Cold & Warm Calling: Calling new lead opportunities to open the door for inclusion in new projects and booking first appointments.
Courting Perspective Clients: Following up on business opportunities; setting up meetings; proposing, organizing and executing various marketing initiatives
Earning the Clients Trust: Establishing and proactively maintaining strong professional relationships with key decision makers and influencers within the local market
Deep connections in Toronto and surrounding area building market
Sales And Client Services Manager
By Bond Consulting Group At Toronto, Ontario, Canada
Pursue marketing programs defined by management
pursue marketing programs defined by management
Manage a sales team of 4, including 3 SR&ED assessment specialists, and 1 Account Executive
Sales and Client Services Manager
manage a sales team of 4, including 3 SR&ED assessment specialists, and 1 Account Executive
Distribute leads to sales team

Are you looking for an exciting opportunity to use your customer service and management skills? We are looking for a Client Services Manager to join our team and help us provide exceptional customer service to our clients. You will be responsible for managing client relationships, ensuring customer satisfaction, and developing strategies to improve our services. If you have a passion for customer service and a drive to succeed, this could be the perfect job for you!

What is Client Services Manager Job Skills Required?

• Excellent customer service skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to multi-task and prioritize tasks
• Ability to problem solve and think critically
• Ability to manage multiple projects and deadlines
• Knowledge of customer service principles and practices
• Knowledge of relevant software applications

What is Client Services Manager Job Qualifications?

• Bachelor’s degree in Business Administration, Management, or related field
• At least 5 years of experience in customer service or related field
• Proven track record of successful customer service management
• Knowledge of customer service principles and practices
• Knowledge of relevant software applications

What is Client Services Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant software applications
• Knowledge of customer service management
• Knowledge of customer service metrics and analytics
• Knowledge of customer service best practices
• Knowledge of customer service trends and technologies

What is Client Services Manager Job Experience?

• At least 5 years of experience in customer service or related field
• Proven track record of successful customer service management
• Experience in managing customer service teams
• Experience in developing customer service strategies
• Experience in customer service process improvement

What is Client Services Manager Job Responsibilities?

• Manage