ADMISSIONS AND VISITOR SERVICES CLERK Jobs

A combination of education and experience may be considered

Must have a minimum of one year experience in an Admissions Office, or other Medical/Health office setting

Experience working with an Electronic Patient Record system

Preference will be given to those applicants competent in an Indigenous language and/or knowledge in Indigenous customs, traditions and values

Typing/keyboarding skills (minimum 40wpm) required

Knowledge of computer software (Windows) and applications (Microsoft Office) required

What can this role offer me?

About The Role And Our Team

How To Find Out More And Apply

We support flexible working and equality, diversity and inclusion in our recruitment

1+ years' experience in a Customer Service environment

DBIDS/DEERS/RAPIDS system knowledge is a plus

Attends all required agency staff meetings and training sessions

High School diploma or equivalent

Proficient in both oral and written communication to communicate effectively and explain complex actions regarding military entitlements, allowances, and collections

Proficiency with email, Microsoft Office, and operations-related applications

Demonstrates a commitment to enhancing one’s own awareness, knowledge, and skills related to equity, diversity, and inclusion

Refers only highly complex admissions decisions to an Admissions Officer or Manager for assessment and decision.

Assesses applications by following very specific, yet complex and nuanced guidelines.

Processes, records and inputs information with high level of detail and accuracy.

Performs basic mathematical calculations as part of the evaluation process.

Willingness to respect diverse perspectives, including perspectives in conflict with one’s own

Retail and customer service experience required.

Working experience in a large public venue dealing with the general public preferred.

Knowledge of the Beaty Biodiversity Museum preferred.

Greeting visitors to the Museum and processing admission fees, passes and memberships in accordance with an established rate schedule.

Performing opening and closing cash-out procedures accurately and generating cash reports as requested.

Receives, coordinates and responds to requests for group and tour bookings.

Job duties require the performance of routine tasks involving documented processes and/or methods.

Job duties require a considerable degree of judgement and concentration to ensure accuracy.

Minimum of one (1) year previous experience working in a professional office setting;

Previous work experience working unsupervised and managing a task list;

Knowledge of Microsoft Office and how to upload documents with a scanner preferred.

Filing and Scanning of Admission Documents;

Degree or vocational qualifications in a relevant discipline, like facilities management, building work, project management or health and safety.

Experience of risk management and championing health and safety at work.

Undertake duty management and first aid cover as required, including occasional weekend working.

Prepare COSHH assessments and the safe management of chemicals.

Substantial experience in a wide range of maintenance/DIY tasks, including practical skills in basic plumbing, electrical, joinery and grounds-keeping.

Excellent interpersonal communication skills with experience of engaging with a variety of audiences, including colleagues, contractors and the public.

Excellent data management and organizational skills

One year of experience in retail

Strong knowledge of retail sales principles, methods, practices, and techniques

$20/hour, with extended benefits following 3-month probationary period

Enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service

A strong interest in Ukrainian cultural heritage and Ukrainian Canadian history