Account Management Program Manager Jobs

Effectively applies proven skills in project planning and control, contract management, customer relationship management, and budget management.

Personnel management experience is required.

Deep knowledge of the Program management best practices.

Works closely with the customer as part of Tutor CT-114 Program management team and various Integrated Project Teams (IPTs).

PMP certified and/or holds a Master Degree in Project Management.

Challenge as a Manager, Program Management

4+ years of experience in a program management, product management and/or strategy & operations role at a technology company

Provide seamless change management for initiatives impacting the global team. Creating communications, training, and assessments to aid in change adoption

Experience documenting cross-functional business and functional requirements (e.g. Product Request Docs, Business Requirement Docs)

Make sense of ambiguous problems, align on business strategy, define requirements, curate stakeholders, and drive the execution towards a concerted goal

Manage the roadmap for your program(s) in collaboration with leadership and stakeholders

Develop and iterate end-to-end solutions and ensure on-time delivery that meets defined business goals and requirements

Thorough understanding of CRM software, client database and management systems.

3+ years past experience in Operations roles or duties.

Strong leadership, interpersonal and presentation skills.

Availability to work on urgent matters as required.

Building the Internet of Money

Location Tagging: #US #CANADA #EU #APAC

5+ years of relevant program management and leadership experience, preferably in a vertically integrated, global, specialty retail environment

Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.

Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.

Partners with Workforce Management to manage SI budgets and ensure requests are made through AOP process

Partners with Change Management function to ensure that change strategies are embedded within program and project management structure

Partners closely with Product Management leadership to ensure that program and product priorities are aligned and continue on track/on budget

5+ years of relevant program management and leadership experience, preferably in a vertically integrated, global, specialty retail environment

Excellent interpersonal skills including analytical, problem solving, organizational, issue resolution, and customer relationship management.

Excellent communication skills: verbal, written, negotiation and presentation. Must be able to communicate technical and project management concepts in business-oriented terms.

Partners with Workforce Management to manage SI budgets and ensure requests are made through AOP process

Partners with Change Management function to ensure that change strategies are embedded within program and project management structure

Partners closely with Product Management leadership to ensure that program and product priorities are aligned and continue on track/on budget

Time-management skills, able to multitask and prioritize numerous concurrent tasks.

Three years of account coordination or management experience.

Coordinate slab shipments to Managed Program fabricators.

Manage the project from beginning to end including fabricators job status and customer inquiries.

Monitor Managed Program stores’ AR aging reports to ensure funds are collected in accordance with established payment terms.

This is a diverse role with ever-evolving responsibilities, requiring a willingness to take on new, challenging tasks as they arise.

Several years’ experience within financial services, project management, and/or other fields with a demonstrated capacity to define and implement strategic initiatives

Strong stakeholder engagement, co-ordination, strategic influencing, and people management skills, to facilitate teamwork and execution of priority initiatives

Lead and manage idea validation, cost/benefit analysis, and business case development through to approval of funding for priority initiatives

Lead and drive a client-driven culture to streamline customer onboarding, deepen client relationships and leverage broader Bank relationships, systems, and knowledge

Manage a continue prioritization framework to ensure focus is always being placed on our highest priority initiatives for customers and employees

Lead and manage design, development, and implementation of priority initiatives

Provide recommendations to refine the VFPA project management strategy, processes, tools, and techniques, and implement.

Provide project and program management expertise to project teams throughout the VFPA.

Ensure the timely preparation of status information using a central project management repository.

Participate as a member of various management and inter-departmental teams in the planning, implementation and management of business initiatives

Establish and manage cost, schedule and performance for assigned projects and programs

Manage the consultant and sub-contractor selection process. Manage contract preparation and negotiation, execution, and final acceptance of deliverables.

Assists in ensuring that the Region meets the mandatory requirements of the Emergency Management and Civil Protection Act and Regulations.

 Demonstrated knowledge of emergency management program development, applicable legislation and industry standards, disaster exercise initiatives and current emergency management practices.

Knowledge of and demonstrated ability in corporate core competencies including customer service, communication, team work, initiative/self management and accountability, and flexibility/adaptability.

Management competencies including results/achievement focus, human resources management, leadership, financial management, business planning, decision making/judgement, representation and professionalism and job knowledge.

Analyzes demographic data and recommends changes to the Emergency Management Program to meet Regional community needs.

Evaluates the Emergency Management Program, participates in exercises and follow-up debriefing processes.

An excellent communicator and team player with strong management skills and technical aptitude

7+ years experience in account management, business development, consulting, or a related field

Recruit new team members in line with the Adyen culture and required skills

An energetic self-starter with a proven commercial edge, entrepreneurial track record and strong negotiation skills

Excited to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial and collaborative environment

5+ years experience in managing teams and building executive level enterprise relationships

Experience in managing internal expectation and communication with all stakeholders and management;

Ensure In Service Support program is executed within compliance with specifications, performance requirements, schedules, cost commitments, and internal policies and procedures;

Provide and offer after-sales technical support solutions.

Review project performance against milestones and budget;

Evaluate project risks and develop mitigation plans, as required;

Support technical, cost and schedule aspects of proposals;

Meticulous planning ability and experience with defining complex transformation project requirements based on business inputs and own analysis

Proven customer support experience (Flights or Cars)

Experience monitoring and interpreting metrics, stepping back, connecting the dots and proactively take action upon

Strong analytical skill with a data-driven mindset

Good communication skills / interpersonal skills

Proactive attitude and social skills

A minimum of 4 years of relevant experience

For vacant positions available in Quebec, please note that knowledge of French is required

Knowledge of awareness of financial, economic, political and legislative current events

Knowledge of individual markets, business leaders, and the caisse’s external environment

Knowledge of tax, financial and estate issues for individuals and business owners

Knowledge of notions of compliance with legislation respecting the distribution of financial products and services

10+ years software sales management experience, demonstrated experience of best practices

Strategic Account Management certification strongly preferred

Identify opportunities for expanding the reach and career path of the Account Management team.

Strong experience working with sales technologies (Salesforce, etc)

Excellent communication and interpersonal skills across digital channels

Collaborative, self-motivated, and enthusiastic with strong, enabling leadership skills