Web Producer(18Months, Temporary Full Time)

Req Id: 411336
At Virgin Plus, we don’t have “customers”, we have Members. And Members get access to exclusive music events, VIP treatment, and killer music, entertainment, fashion and travel deals from the world’s must-have brands.
If you think you’ve got what it takes to make Virgin Plus life even sweeter, then read on, my friend, because we want you on our team!
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Summary
Are you a go-getter who loves to accomplish things and check them off your list? Do you like to come up with new ways of doing things better and faster?
The Web Producer is responsible for coordinating and executing web updates, testing and production issue resolution for virginmobile.ca, self-serve and Member Benefits - including product launches, marketing campaigns, updating existing web content, keeping stakeholders informed and collaborating with various business units (IT, Marketing, Retail).
The Digital Team work environment appeals to self-directed, flexible team players who have great interpersonal skills, learn quickly, and embrace opportunities to improve processes and execute competitive strategies flawlessly and timely. This highly collaborative position involves working closely with copywriters, designers, web developers, IT primes, as well as brand, social and sales teams.
Key Responsibilities

• Be front door to Digital Marketing requests and keep various business units updated on status of requests;
• Ensure all products and campaigns are tested in a conclusive manner and meet business requirements before moving to production;
• Being point of contact with IT teams, as needed, during web releases and provide them support for projects (input/feedback on CMS updates, configuring test data, testing new functionality);
• Manage and implement tracking codes across websites;
• Ongoing documentation of processes.
• Effectively and clearly delegate work on-demand to front-end web developers and IT, overseeing progress and completion;
• Coordinate creative feedback and approvals from various stakeholders;
• Oversee and coordinate execution of web updates, production defects and turnkey digital campaigns - from small typos to site re-designs you'll do a bit of it all;
• Take ownership over the quality of the website content and overall experience finding opportunities to continually improve its content and experience (copy, design, functionality, etc);
• Delegate to and liaise with copywriter and designers on web content;
• Manage website inventory and perform routine maintenance audits of website content, images, active/inactive pages and more;
• Set and continually manage project expectations with team members and other stakeholders;
• Coordinate and execute product launches and competitive responses online - Phones, Gift card offers, Rate Plans, Member Benefits, Media releases, etc - using the appropriate Content Management System (CMS) and adhere to brand guidelines, customer experience guidelines, and business requirements;

Critical Qualifications

• 4+ years experience in a web producer role;
• QA experience is a plus;
• Highly organized and able to develop and maintain streamlined processes;
• Basic knowledge of Photoshop for editing and optimizing images is an asset;
• Strong knowledge of usability best practices, web standards, information architecture, search optimization and social media tools;
• Experience working with Content Management Systems (CMS)
• Strong knowledge of HTML, CSS and JavaScript is a must. jQuery are a plus;
• Demonstrated project management skills and ability to juggle multiple projects and priorities from beginning to end (i.e. scope, assets, resources, timelines, etc);
• Great attention to detail and accuracy;
• Can work well independently and as part of a team;
• Degree in digital media, interactive design, front end development, or relevant field;
• Working knowledge of Word and Excel;
• Excellent communication skills (both written and verbal);
• Must be available to periodically work outside of typical office hours.
• Need to be flexible in highly fluid environment;
• Demonstrates initiative;
• Possess good judgment, with ability to identify risks and manage expectations of multiple stakeholders based on business impact and priorities;
• Experience producing content for responsive web and mobile apps;

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Adequate knowledge of French is required for positions in Quebec.
Additional Information
Position Type: Management
Job Location: Canada : Ontario : Toronto || Canada : Ontario : Don Mills || Canada : Ontario : Mississauga || Canada : Quebec : Montreal || Canada : Quebec : Quebec City
Application Deadline: 06/30/2023
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Virgin Plus, we don’t just accept difference - we celebrate it. We’re committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, ON, Toronto
411336