Supervisor (Full Time) - Cr1104

Employee Type
Regular
If you are a CURRENT Carter’s employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.
Carter’s, Inc. is the largest branded marketer in North America of apparel exclusively for babies and young children. The Company owns the Carter’s and OshKosh B’gosh brands, two of the most recognized brands in the marketplace. These brands are sold in leading department stores, national chains, and specialty retailers domestically and internationally. They are also sold through more than 1,000 Company-operated stores in the United States, Canada, and Mexico and online at www.carters.com, www.oshkosh.com, www.cartersoshkosh.ca, and www.carters.com.mx. The Company’s Child of Mine brand is available at Walmart, its Just One You brand is available at Target, and its Simple Joys brand is available on Amazon. The Company also owns Skip Hop, a global lifestyle brand for families with young children. Carter’s is headquartered in Atlanta, Georgia. Additional information may be found at www.carters.com.
Baby Clothing, Kids Clothes, Toddler Clothes | Carter's
Shop for baby clothing, baby necessities and essentials at Carters.com, the most trusted name in baby, kids, and toddler clothing. Shop our selection of cute baby & kids clothing.
Summary
The Supervisor is a brand ambassador and acts as a "Leader on Duty" in the store, supporting the management team in the achievement of store performance goals through their outstanding customer service skills, product knowledge and strong supervisory skills.
As a Supervisor, Your Main Responsibilities Will Include

• Communicating store information to the District Manager or other functions when required
• Drive sales through leadership on the sales floor
• Capacity to stand for long periods
• A history of meeting and exceeding sales goals
• Must be able to work up to eight hour shifts and up to 40 hours per week. Must have availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
• Preparing courier for head office when required
• Lead by example, demonstrate the Carter’s Company Values and ensure the compliance of all company and store policies and procedures
• Assisting customers with returns and exchanges of merchandise
• Regular work frequency is required to remain an active employee.
• Ability to use ladders on a frequent basis
• Completing store opening and/or closing procedures
• Acting as a Team Leader through your ability to:
• Retail key-holder, team leader or supervisor experience is an asset
• Contributing to store success by accomplishing related results as needed
• High energy, enthusiastic team leader
• Providing exceptional customer service and shopping experiences for our customers. Act as a brand ambassador through strong product knowledge.
• Assist with sales associate training and development
• Ability to move and replace fixtures, shelves and hardware throughout the store
• Effective verbal and written communication skills
• Securing company assets by following all loss prevention policies and procedures
• Processing customer sale transactions and accurately following cash handling procedures
• Assisting in merchandising, marketing and visual presentation aspects of the store
• Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
• Receiving and processing company product accurately and efficiently while preserving the organization of the backroom
• Oversee the operations of the store in the absence of the Store Manager and Assistant Store Manager, including daily break and meal period schedule
• Maintaining a safe and clean store environment for our team members and customers. Executing store housekeeping duties.
• Participate in creating an environment that is positive, fun, outwardly friendly and engaging for all employees
• Excellent leadership, interpersonal and customer service skills. Ability to motivate others.
• Ability to lift up to 25 lbs
• Working knowledge of computers